Hilton Mexico City Reforma

4.5 star property

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Photo gallery for Hilton Mexico City Reforma

Relax by the pool with a view of the surrounding cityscape.
Dine al fresco amidst a tranquil atmosphere, surrounded by wicker chairs and a water feature.
Enjoy a formal dining experience with a view of the surrounding landscape.
Two single beds with matching headboards and footboards, a desk, and a table with a lamp create a functional and inviting space.
Relax in a stylish lounge area with a long bar, multiple stools, and comfortable seating options.

Popular amenities

  • Hot tub

Explore the area

Map
Avenida Juarez 70 Colonia Centro, Mexico City, 06010
  • Paseo de la Reforma
    ‪3 min walk‬
  • Palacio de Bellas Artes
    ‪8 min walk‬
  • Zócalo
    ‪3 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪9 min drive‬

Room options

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds

9.4 out of 10
Exceptional
(14 reviews)
  • 76 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Business Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Master Suite)

9.4 out of 10
Exceptional
(3 reviews)
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

2 double beds

9.4 out of 10
Exceptional
(119 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 King Bed

  • 282 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

One king bed

9.0 out of 10
Wonderful
(70 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Mexico City Reforma

Luxury hotel with 3 restaurants and 2 hot tubs
This hotel features 3 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness centre and a bar/lounge.
Hilton Mexico City Reforma offers 459 accommodations with MP3 docking stations and minibars. A pillow menu is available. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers and hairdryers.

This Mexico City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Spa Alameda has couples treatment room(s). Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Hilton Mexico City Reforma. During your stay, you're just a quick walk from Palacio de Bellas Artes. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at one of the 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the 2 hot tubs
  • Treat yourself to aromatherapy, deep-tissue massages or facials at Spa Alameda
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Alameda Central and 8 minutes on foot from Palacio de Bellas Artes
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hilton Mexico City Reforma offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 11840 square feet (1100 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the luxury Hilton Mexico City Reforma. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Mexico City hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Los Dones – On-site fine-dining restaurant.
El Cardenal – On-site fine-dining restaurant. Open daily.
Sonora Grill Prime – On-site steakhouse. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 180 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MXN 220 per day)
  • Valet parking on site (MXN 220 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: MXN 399 for adults and MXN 205 for children
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Cardenal
  • Los Dones
  • Sonora Grill Prime

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (11,840 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 27 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
For rates including breakfast, it is offered daily for up to 2 adults and 2 children under 5 years old. A breakfast surcharge applies for children ages 5 and above dining in the hotel restaurant.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1085 per pet, per stay, plus a deposit of MXN 5000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 399 for adults and from MXN 205 for children
  • Fee for in-room wireless Internet: MXN 180 per night (rates may vary)
  • Fee for in-room wired Internet: MXN 180 per night (rates may vary)
  • Self-parking fee: MXN 220 per day
  • Valet parking fee: MXN 220 per day
  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 1085 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Mexico City
Hilton Mexico City Reforma
Hilton Reforma
Hilton Reforma Hotel
Hilton Reforma Hotel Mexico City
Mexico City Hilton
Mexico City Hilton Reforma
Mexico City Reforma
Mexico City Reforma Hilton
Reforma Hilton
Hilton Mexico City Reforma Hotel Mexico City
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Mexico City
Hilton Mexico City Reforma Hotel Mexico City

Hilton Mexico City Reforma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 827 out of 1054 reviews
Rating 8 - Good. 146 out of 1054 reviews
Rating 6 - Okay. 43 out of 1054 reviews
Rating 4 - Poor. 14 out of 1054 reviews
Rating 2 - Terrible. 24 out of 1054 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nora, Escalon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that it is within walking distance to many places to see and visit. Getting transportation is also easy. Very comfortable and clean place to stay. It is very safe.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Walking distance to El zocalo and Reforma. Great dinning options. Super friendly staff!!
Stayed 8 nights in Apr 2025

10/10 Excellent

JESUS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Veronica

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very neat, nice && welcoming
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 3 nights in Apr 2025

10/10 Excellent

Lizette

Stayed 1 night in Mar 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Apr 2025

8/10 Good

Valentín

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel . Such amazing staff and the location couldn’t be better . Also the in house food options are some of the best food you’ll have in Mexico City !
Stayed 4 nights in Mar 2025

10/10 Excellent

Leonardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great and very centric to several places within walking distance, however, the staff is the reason to go back. Super friendly and genuine.
Stayed 4 nights in Apr 2025

8/10 Good

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the staff are very friendly and helpful, which made the experience more pleasant. The property itself is nice, and getting around the area is easy thanks to convenient transportation options. That said, there’s definitely room for improvement in certain areas to make the stay even better.
Stayed 3 nights in Apr 2025

2/10 Terrible

Jonathan

The internet didn’t work. I had to leave early because of it and they basically said it wasn’t reason enough for a refund.
Stayed 15 nights in Mar 2025

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really close to some cool historical sites, all within walking distance. Street vendors are across the street at the park. There is lots to see around the hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kala

Stayed 4 nights in Mar 2025

8/10 Good

Derek

Stayed 1 night in Apr 2025

10/10 Excellent

Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from the front desk who found us a room early
Stayed 1 night in Apr 2025

10/10 Excellent

Ana, Keller

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay and some excellent service from Lorena at the front desk.
Stayed 1 night in Mar 2025

10/10 Excellent

Anurupa, Lilburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing experience at the Hotel .
Stayed 4 nights in Apr 2025

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, amenities
The hotel feels very dark and uninviting. The rooms are a little outdated and in need of repair. Our room had a water leak in the bathroom. Conveniently located, but would rather stay in a place that is in better condition in this price range.
Stayed 4 nights in Apr 2025

8/10 Good

Socorro

Liked: Cleanliness
Stayed 5 nights in Mar 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Stephen

Stayed 3 nights in Mar 2025

10/10 Excellent

Soraya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Mexico
Stayed 3 nights in Mar 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Gerald Anthony Upano, Greenwood

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice heated pool and great service from all employeees. Wish there were more variety of restaurants within walking distance.
Stayed 7 nights in Mar 2025