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Hilton Mexico City Reforma

4.5 star property

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Photo gallery for Hilton Mexico City Reforma

Presidential Suite 1 King Bed | Bathroom | Shower, hair dryer, towels
Exterior
Indoor pool, outdoor pool
Restaurant
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Avenida Juarez 70 Colonia Centro, Mexico City, 06010
  • Place, Alameda Central
    ‪1 min walk‬
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Place, Palacio de Bellas Artes
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for 1 King Bed Accesible Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

1 King Bed Accesible Room

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite 1 King Bed

Presidential Suite 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Presidential Suite 1 King Bed

  • 282 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Skyline View 1 King Bed

Executive Skyline View 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Skyline View 1 King Bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Alameda View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

1 King Bed Alameda View

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite 2 Double Beds

Studio Suite 2 Double Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Studio Suite 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite 1 King Bed

Studio Suite 1 King Bed | View from room

Studio Suite 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Signature 2 Double Beds

Bathroom shower

Signature 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Signature 1 King Bed

Signature 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Signature 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Alameda View 1 King Bed

Master Suite Alameda View 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Master Suite Alameda View 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Alameda View 1 King Bed

Alameda View 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Alameda View 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Standard

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

1 King Bed Standard

9.2 out of 10
Wonderful
(73 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room 1 king Bed

Executive Room 1 king Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room 1 king Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standar Junior Suite

1 King Standar Junior Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

1 King Standar Junior Suite

9.0 out of 10
Wonderful
(7 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Master Suite

Executive lounge

1 King Bed Master Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite 1 King bed

Business Suite 1 King bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Business Suite 1 King bed

8.0 out of 10
Very good
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Standard Junior Suite

Shower, hair dryer, towels

2 Double Beds Standard Junior Suite

9.4 out of 10
Exceptional
(14 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Standard

2 Double Beds Standard | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

2 Double Beds Standard

9.4 out of 10
Exceptional
(128 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Hilton Mexico City Reforma

This hotel features 3 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness centre and a bar/lounge.
Hilton Mexico City Reforma offers 459 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers and hairdryers.

This Mexico City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Spa Alameda has couples treatment room(s). Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Hilton Mexico City Reforma. During your stay, you're just a quick walk from Palacio de Bellas Artes. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at one of the 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the 2 hot tubs
  • Treat yourself to body treatments, facials or aromatherapy at Spa Alameda
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Alameda Central and 8 minutes on foot from Palacio de Bellas Artes
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hilton Mexico City Reforma offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 11840 square feet (1100 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the luxury Hilton Mexico City Reforma. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Mexico City hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Los Dones – On-site fine-dining restaurant.
El Cardenal – On-site fine-dining restaurant. Open daily.
Sonora Grill Prime – On-site steakhouse. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 180 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MXN 220 per day)
  • Valet parking on site (MXN 220 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: MXN 399 for adults and MXN 205 for children
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Cardenal
  • Los Dones
  • Sonora Grill Prime

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (11,840 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 27 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For rates including breakfast, it is offered daily for up to 2 adults and 2 children under 5 years old. A breakfast surcharge applies for children ages 5 and above dining in the hotel restaurant.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1085 per pet, per stay, plus a deposit of MXN 5000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 399 for adults and from MXN 205 for children
  • Fee for in-room wireless Internet: MXN 180 per night (rates may vary)
  • Fee for in-room wired Internet: MXN 180 per night (rates may vary)
  • Self-parking fee: MXN 220 per day
  • Valet parking fee: MXN 220 per day
  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 1085 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Mexico City
Hilton Mexico City Reforma
Hilton Reforma
Hilton Reforma Hotel
Hilton Reforma Hotel Mexico City
Mexico City Hilton
Mexico City Hilton Reforma
Mexico City Reforma
Mexico City Reforma Hilton
Reforma Hilton
Hilton Mexico City Reforma Hotel Mexico City
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Mexico City
Hilton Mexico City Reforma Hotel Mexico City

Hilton Mexico City Reforma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 881 out of 1114 reviews
Rating 8 - Good. 158 out of 1114 reviews
Rating 6 - Okay. 38 out of 1114 reviews
Rating 4 - Poor. 14 out of 1114 reviews
Rating 2 - Terrible. 23 out of 1114 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alejandro

Stayed 1 night in Nov 2025

10/10 Excellent

Senen

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Nov 2025

8/10 Good

Muhammad

Stayed 4 nights in Nov 2025

10/10 Excellent

Paulina

Liked: Cleanliness, amenities, property conditions & facilities
I absolutely loved my stay. The room was incredibly clean, the amenities were great, but what truly made the experience special was the staff. Everyone was so kind and attentive — their service really made me feel cared for. I would happily stay here again
Stayed 4 nights in Nov 2025

6/10 Okay

Ana

Stayed 3 nights in Nov 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Nov 2025

6/10 Okay

Omar

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent, the view was amazing, and the location was incredible. However, be aware of your belongings. When my luggage was taken to my suite, a backpack was missing, and I had to request it. Thankfully, I did get it back. Later, we also noticed that an item went missing from the suite. I stay in hotels quite often, and this has never happened to me before. The hotel itself is excellent, but just be mindful of your belongings
Stayed 3 nights in Nov 2025

2/10 Terrible

sergio

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
1, I payed for a high view room and was not given that. 2, the room a/c was not manageable. 3, there was construction going on of some sort and there were loud banging noises coming from upstairs.
Stayed 4 nights in Nov 2025

10/10 Excellent

Guadalupe Sanchez, INDIO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Hilton super nice and clean. Lots to do walking distance.
Stayed 2 nights in Nov 2025

10/10 Excellent

Aime

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Guadalupe

Stayed 2 nights in Nov 2025

10/10 Excellent

Veronica

Stayed 1 night in Nov 2025

8/10 Good

Hilda

Stayed 3 nights in Nov 2025

10/10 Excellent

janet

Stayed 2 nights in Nov 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great place . friendly staff and everything was to perfection.
Stayed 1 night in Nov 2025

6/10 Okay

Aurelio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only thing i didn't like is the shower bath tub other than that service is great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Andres Augusto

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the concierge service was very helpful during my stay recommending places to go eat and visit. The hotel has two restaurants on the first floor that are top notch, El Cardenal and House Prime. I visited both and the food was awesome. Overall I had a great experience.
Spacious and modern room.
View from my room on the 26th floor.
Dinner at Prime House
Having at steak at Prime House
Stayed 4 nights in Nov 2025

10/10 Excellent

Naudy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room newly remodeled, spacious, clean, nice view, the staff all around the hotel wad excellent. Thent the restaurants in the hotel are delicious.
Stayed 3 nights in Nov 2025

10/10 Excellent

Adam

Stayed 3 nights in Nov 2025

10/10 Excellent

Stephen, Boulder

Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Oct 2025

8/10 Good

Gerardo

Stayed 6 nights in Nov 2025

10/10 Excellent

Miguel

Stayed 3 nights in Nov 2025

10/10 Excellent

Sadr

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great central location and fantastic facilities. Despite being a busy hotel, staff were extremely helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

MARIANNE

Stayed 3 nights in Nov 2025

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