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Best Western Gateway to the Keys

2.5 star property

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Photo gallery for Best Western Gateway to the Keys

Lobby
Free daily full breakfast
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, laptop workspace, iron/ironing board
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
411 S Krome Ave, Florida City, FL, 33034
  • Place, Prime Outlets Florida City
    ‪11 min walk‬
  • Place, Florida Keys Factory Shops
    ‪11 min walk‬
  • Place, Florida Keys Outlet Marketplace
    ‪17 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Pool View | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.4 out of 10
Very good
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.0 out of 10
Good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(14 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

8.4 out of 10
Very good
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Gateway to the Keys

Hotel in Florida City with outdoor pool and free breakfast
An outdoor pool, a 24-hour business centre and a business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Best Western Gateway to the Keys offers 114 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Gateway to the Keys. During your stay, you'll be within walking distance of Prime Outlets Florida City. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 15 minutes by car from Everglades National Park and 15 minutes from Biscayne National Park
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. An outdoor pool, a vending machine, and multilingual staff are also featured at Best Western Gateway to the Keys. Self parking is free.

This Florida City hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BEST WESTERN Gateway Keys
BEST WESTERN Gateway Keys Florida City
BEST WESTERN Gateway Keys Hotel
BEST WESTERN Gateway Keys Hotel Florida City
BEST WESTERN Keys
Gateway Keys
Best Western Florida City
Best Western Gateway To The Keys Hotel Florida City
Florida City Best Western
Best Gateway To The Keys
Best Western Gateway to the Keys Hotel
Best Western Gateway to the Keys Florida City
Best Western Gateway to the Keys Hotel Florida City

Best Western Gateway to the Keys Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 661 out of 1264 reviews
Rating 8 - Good. 318 out of 1264 reviews
Rating 6 - Okay. 156 out of 1264 reviews
Rating 4 - Poor. 79 out of 1264 reviews
Rating 2 - Terrible. 50 out of 1264 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities
The staff were friendly and helpful. Everything was conveniently located and it was very quiet.
Stayed 1 night in Nov 2025

10/10 Excellent

Vernon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
room was very clean and comfortable, with single queen it has a couch which I like. Very nice outdoor pool area. Breakfast was very good and well stocked with everything you need. the staff was very nice and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2025

2/10 Terrible

Vincent

Business traveller
Disliked: Room comfort
The breakfast was very good
Stayed 1 night in Nov 2025

4/10 Poor

Sanjay

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Nov 2025

4/10 Poor

Vincent

Business traveller
Disliked: Room comfort
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Andy

Stayed 3 nights in Nov 2025

8/10 Good

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

4/10 Poor

Stephen

It was like a time warp - the room looked as though it hadn't been changed in the last 30 years. The bathroom was also very dated and tired and in desperate need of an upgrade. There was no soundproofing between us and the family with young children next door.
Stayed 2 nights in Nov 2025

6/10 Okay

Miguel

Stayed 1 night in Nov 2025

10/10 Excellent

Andy

Stayed 2 nights in Nov 2025

8/10 Good

Linda

Liked: Cleanliness, amenities
Very nice staff. Older motel that was clean but needed some repairs. The bathroom molding and paint needed some TLC.
Stayed 1 night in Oct 2025

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here. Love this place. Food could be better.
Stayed 1 night in Oct 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast area was large and the selection was good. The room was clean and well maintained. The front desk staff (Nellie) was helpful with recommendations for dining options. For the price, i thought it was a great deal.
Stayed 1 night in Oct 2025

10/10 Excellent

kenia

Liked: Cleanliness, amenities, property conditions & facilities
The room was always extra clean and the staff very courteously
Stayed 6 nights in Oct 2025

10/10 Excellent

Shelly

Stayed 1 night in Oct 2025

4/10 Poor

Leonard

Liked: Staff & service
Disliked: Amenities
outdated hotel and people gathered in the parking lot for hours and shower looked dirty, also they had to replace air conditioner because it wasn't working. Very disappointing!
Stayed 1 night in Oct 2025

10/10 Excellent

EDWARD

Stayed 1 night in Oct 2025

2/10 Terrible

srinivas rao

Stayed 1 night in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefer not to adding anything
Stayed 4 nights in Oct 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, amenities
The property wasn’t that bad however it was the worst sleep I’ve ever had. I think I might’ve slept 20 to 30 minutes. The beds are absolutely terrible. I failed like I got taken advantage of. I paid for accommodations to sleep and I wasn’t even able to sleep more than an hour.
Stayed 1 night in Oct 2025

10/10 Excellent

María

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is in very good place. Many store to buy coffee, food, gas station, outlet. Its Near to the road to key west, And I would like to mention that near to the hotel has a park the name is Homestead Bayfront Park, wow its a amazing place. Florida is always place to go. I love it Florida
Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Stayed 1 night in Oct 2025

8/10 Good

Torsten

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Berits zum vierten Mal haben wir das BW gebucht. Alles in Ordnung aber man merkt, dass es in die Jahre gekommen ist.
Luftaufnahme vom 19.10.2025
Stayed 3 nights in Oct 2025

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