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Comfort Gardens

3.0 star property

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Photo gallery for Comfort Gardens

Executive Suite | Bathroom | Rainfall showerhead, free toiletries, hair dryer, towels
Restaurant
32-inch TV with cable channels
Front of property
Outdoor pool, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
No 34, UN Cresent, P.O. Box 1813, Nairobi, 00621
  • Place, Village Market
    ‪1 min walk‬
  • Place, Embassy of the United States of America
    ‪10 min walk‬
  • Place, United Nations Office at Nairobi
    ‪13 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪28 min drive‬

Room options

View all photos for Executive Room

Executive Room | In-room safe, soundproofing, free WiFi, bed sheets

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio

Studio | Private kitchen | Fridge

Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | In-room safe, soundproofing, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | Bathroom | Rainfall showerhead, free toiletries, hair dryer, towels

Executive Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | View from room

Standard Twin Room

  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

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About this property

Comfort Gardens

An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free guesthouse. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Comfort Gardens offers 48 air-conditioned accommodations with a safe and complimentary bottles of water. Cable televisions are provided.

Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. This Nairobi guest house provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

Recreational amenities at the guest house include an outdoor pool.
During your stay at Comfort Gardens, you're just a quick walk from Embassy of Sweden. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Village Market and 5 minutes on foot from Embassy of Sweden
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at Comfort Gardens. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Nairobi guest house is smoke free.

Comfort Gardens has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour pool access
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 9:00 AM; check-in end time: 11:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: KES 2500 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KES 3900 per person (one-way)
  • Airport shuttle fee per child: KES 2500 (one-way), (from 1 to 10 years old)
  • Pet fee: KES 2500 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24 hours a day.

Property is also known as

Comfort Gardens
Comfort Gardens Guest House
Comfort Gardens Guest House Nairobi
Comfort Gardens Nairobi
Comfort Guest House
Comfort Gardens - Kenya Hotel Nairobi
Comfort Gardens House Nairobi
Comfort Gardens House
Comfort Gardens Guesthouse Nairobi
Comfort Gardens Guesthouse
Comfort Gardens Nairobi
Comfort Gardens Guesthouse
Comfort Gardens Guesthouse Nairobi

Comfort Gardens Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 36 reviews
Rating 8 - Good. 11 out of 36 reviews
Rating 6 - Okay. 7 out of 36 reviews
Rating 4 - Poor. 3 out of 36 reviews
Rating 2 - Terrible. 4 out of 36 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Domenico

Liked: Cleanliness, staff & service, amenities
Everything well, nice staff and environment. Only bad thing i've been charged extra 10 usd for a small delay because i had to report my luggage didn't arrive.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Kerry

Perfect for our needs, attentive staff, lovely grounds and close to village Market.
Stayed 8 nights in Nov 2023
Verified

10/10 Excellent

chukuemeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, room comfort

Cozy, great staff, and great value for money.

Staff is fantastic. Grounds are pretty, hotel is a bit dated but great value for money. Very conveniently located adjacent to Village Market mall. They also arrange safaris.
Stayed 7 nights in Mar 2024
Verified

8/10 Good

tomasz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice small hotel and staff were great. Breakfast had a buffet with many selections. Very close to Village mall and many embassies. The one downfall was size of rooms for a family.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Very, very safe
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Tania

Disliked: Cleanliness, staff & service, property conditions & facilities
It was too expensive for what was provided. I made the huge mistake of booking through Expedia. I originally did so to get my visa not knowing it was non refundable. When I realized I was paying twice what I should have I tried to cancel and the hotel refused to cancel without penalty. I would not return to this property nor use Expedia again to get a hotel booking. I felt cheated and it impacted my entire experience. Non refundable is a terrible policy. My family runs a bnb in the US and we allow people to cancel if something comes up and they can’t make it. I felt cheated having overplayed for a property where the internet did not work well and it colored my entire experience.
Stayed 4 nights in Jun 2024
Verified

6/10 Okay

Jacqueline

I am sorry to say this, but I was turned off even before I arrived. In the ride to the hotel, the driver (sent by the hotel) passed us a phone because the front desk wanted to speak to us to tell us we would be moved to a "sister property" and then moved to the hotel we actually booked the next morning. Very odd way to handle a "reservation", but I suspect it is not unusual for Kenya, because this happened to other people I know, at other hotels (including the much-ritzier Trademark). When you have been travelling for 24 hours and are tired and stressed about the work you have to do in the following days, this is not what you want to hear. In this case, we adamantly refused and were given the rooms we booked. There was no explanation and no apology. This has never happened to me before, and I found this really unacceptable.
Stayed 8 nights in Oct 2023
Verified

6/10 Okay

Rafaela

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ótima recepção, funcionários maravilhosos. O quarto infelizmente não tinha frigobar, eram poucas tomadas suficientes, a extensão estava com o cabo cortado, o ventilador não funcionava. O café da manhã foi um dos mais fracos de hotel que já fui: poucas opções, muita demora para fazer o ovo (e certa hostilidade da cozinheira) e tudo ficava embalado com plástico, o que tornou a apresentação das comidas péssima.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pleasant and quiet

Pleasant and quiet hotel/guesthouse. Rooms are simple and clean. Staff very kind and helpfull. Nice hanging out in garden.
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right next to mall with everything

I was welcomed with fresh watermelon juice when I checked in. What a nice surprise. Staff was totally wonderful. Every single person I encountered went out of their way.
Stayed 3 nights in Oct 2017
Verified

8/10 Good

Verified traveller

Liked: Staff & service
like the proximity to Village Market. Very quiet with attentive staff
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable Rate Good Location

One night stay, Very comfortable room, lovely balcony.
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value near the UN

Nice hotel with nice garden. Not your typical boring sanitized international chain hotel. Walking distance from the UN.
Verified

6/10 Okay

Pierre

Disliked: Property conditions & facilities, room comfort

Här bor man bara om man måste vara just i detta om

Nedgånget hotell som en gång låg i ett lugnt område. Servicen från personalen alltför varierad - somliga var oerhört professionella och vänliga, andra tvärtom. Hård säng, ont om varmvatten. Här bor man bara om man absolut måste vara i detta område - som ligger nära FN och många ambassader.
Verified

2/10 Terrible

Kaisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was disappointed in this hotel, the service was very bad and there were too many problems in my room. I had booked and paid for a studio room, but the hotel provided me a standard room. I tried to ask for a refund since a standard room is much cheaper than a studio room, but the Manager of the hotel was very unkind and did not want to solve this issue. In addition, the wifi did not work for the first two days and after that the wifi was working every now and then. The shower was not working for the first day. As a conclusion, this hotel is far too expensive compared to the quality and service of the hotel. The only good thing is the location.
Verified

8/10 Good

Verner

Liked: Cleanliness
Disliked: Room comfort

Location, location, location

Attractive location and friendly staff at this fairly basic hotel with limited restaurant facilities, but a decent pool.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not ok

Very dissapointing. Price range completely not in line with comfort, quality and services offered
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Short pleasent stay

This hotel is comfortable without being special. The room and bathroom were small, but adequate. However; the room and comfort would benefit by having tea and coffee making facilities in the room. It is conveniently located to the Village market for food and shopping (10 minute walk).
Verified

6/10 Okay

W Robert

Disliked: Room comfort

Adequate

This was basically a "good enough" place. Hard bed, small bathroom, but very good location if you need to get to UNON or Village Market. Nice staff.
Verified

2/10 Terrible

UN Consultant

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Overpriced and very basic

I am here on a short term visit to UN. The Hotel was chosen by the UN and almost all the guests were visitors to the UN like me. The Hotel is actually a fair walk from the UN and not as close as advertised. Food is very basic and quite overpriced for what you get. the room was clean and the staff reasonably polite although I suffered similar problems to other reviewers. They tried to charge me twice and only relented when I produced my Hotes.com receipt and were not very attentive or guest friendly. The hotel in any other location would not be more than £50 per night, there are far far better and cheaper alternatives a relatively short distance away. Whilst the UN gives them all their business they will continue to overcharge and deliver less than satisfactory service.
Verified

8/10 Good

Verner

Liked: Cleanliness, staff & service

Attractive location and value-for-money

Comfort Gardens is a pretty basic but clean and well-functioning hotel. Friendly staff and quiet area. Perfect location for UN and Embassy access.
Verified

8/10 Good

Arvid SOlheim

Liked: Cleanliness, property conditions & facilities

Perfekt beliggenhet!

Har man noe å gjøre på UNON-Gigiri, og ikke vil betale 300$ pr natt, er dette et veldig godt alternativ. Hyggelige folk, basseng, stille, god frokost, wifi, interessante gjester... En ulempe er at det er litt langt til sentrum, men der tregner man jo ikke å dra.
Verified

4/10 Poor

KR

Disliked: Cleanliness, staff & service, room comfort

Rooms do not match description

I had made a booking in advance. When I arrived, I was given a room that was right next to the reception area, with amenities that were not of the same standard as described on the website. The room was exceedingly noisy, as you could hear all the conversations in the reception area. The cleanliness of the room was also sub-standard. I was told that this was "the last remaining room". They charged the same rate for this room as for the other rooms in the guesthouse and were unwilling to adjust the rate when I pointed out that the quality of the room was not the same as the rooms they advertised on their website. The second and third night I was given another room, after having insisted that the first room was not acceptable.
Verified

6/10 Okay

Carole

Liked: Staff & service, property conditions & facilities

Okay for overnight stay

We stayed here for 1 night July 12, 2013 prior to our safari and arrived late & left very early the next morning. Once we arrived, we were so exhausted from 15+ hours of travel, that we ate a quick meal (which was great), and then went to bed right away. We did have a bit of confusion of charging for our stay (which was already paid through Expedia), but once we showed our email confirmation, it was okay. Service from staff was excellent. We were impressed by the honesty of a waitress who served us dinner and returned our change the next morning at breakfast (not realizing it was a tip for her). Our only qualm was that the walls were so thin, you could hear everyone nearby walking and talking since we were on the ground floor. The room we were in was average (definitely not the new executive room) and it suited our needs for a quick stay. Overall, the hotel grounds & service were much better than actual room itself. For what we paid, we expected the room to be nicer. Not amazing value when all we needed was a comfortable bed.

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