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Franklin Marriott Cool Springs

3.5 star property

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Photo gallery for Franklin Marriott Cool Springs

A modern kitchen with a marble backsplash, built-in cabinets, and a central island with bar stools.
The Cool Springs Conference Center building with a prominent red logo on the top.
A modern interior with round tables and chairs, a large abstract painting, and a view of the outdoors.
A modern hotel room with a large window, a sofa, a coffee table, and a mirror.
A bar area with multiple stools, shelves stocked with bottles, and a television mounted on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
700 Cool Springs Blvd, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪1 min drive‬
  • Place, Aspen Grove Park
    ‪2 min drive‬
  • Place, Broadway
    ‪18 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, and a chair. There is a large window with curtains, a painting on the wall, and a flat-screen TV.

Room, 2 Double Beds

8.0 out of 10
Very good
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

A hotel room with a bed, a round table, a desk, a lamp, and a painting of mountains.

Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double Room, 1 Double Bed

A modern interior with round tables and chairs, a large abstract painting, and a view of the outdoors.

Club Double Room, 1 Double Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds (Hearing Accessible)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

A modern hotel room with a large bed, a bench, a chair, and a view of a cityscape through large windows.

Room, 1 King Bed (Hearing Accessible)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

A modern hotel room with a large bed, a bench, a chair, and a view of a cityscape through large windows.

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

A modern hotel room with a large bed, a bench, a chair, and a view of a cityscape through large windows.

Room, 1 King Bed (Mobility Accessible, Tub)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double Room, 1 Double Bed (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Club Double Room, 1 Double Bed (Hearing Accessible)

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Double Room, 1 Double Bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Club Double Room, 1 Double Bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

A modern interior with round tables and chairs, a large abstract painting, and a view of the outdoors.

Club Room, 1 King Bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Franklin Marriott Cool Springs

Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Change of towels is available on request
Franklin Marriott Cool Springs offers 300 air-conditioned accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Franklin hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Franklin Marriott Cool Springs. During your stay, you'll be within walking distance of CoolSprings Galleria. Enjoy features like free WiFi in public areas and a free area shuttle, plus 2 restaurants.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Stave Regional Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Just a 3-minute drive from CoolSprings Galleria and 14 minutes from Nashville Zoo
  • Free local-area shuttle service
Franklin Marriott Cool Springs offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 29000 square feet (2694 square metres) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Franklin Marriott Cool Springs. A free area shuttle within 3 miles is available. For a fee, parking is available.

This 3.5-star Franklin hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Stave Regional Kitchen – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
On-site venue No. 2 – This coffee shop serves breakfast and lunch. Open daily.
Stave Lounge – This restaurant serves lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Parking on site (USD 12 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Stave Lounge
  • Stave Regional Kitchen

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 29,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (89 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Roll-in shower (91 centimetre wide)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 20.00 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Self-parking fee: USD 12.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cool Springs Marriott Franklin
Franklin Cool Springs
Franklin Cool Springs Marriott
Franklin Marriott Cool Springs
Franklin Marriott Cool Springs Hotel
Marriott Cool Springs
Marriott Cool Springs Franklin
Marriott Cool Springs Hotel
Marriott Franklin
Marriott Franklin Cool Springs
Franklin Marriott Cool Springs Hotel Franklin
Franklin Marriott Cool Springs Hotel
Franklin Marriott Cool Springs Franklin
Franklin Marriott Cool Springs Hotel Franklin

Franklin Marriott Cool Springs Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 276 out of 483 reviews
Rating 8 - Good. 112 out of 483 reviews
Rating 6 - Okay. 57 out of 483 reviews
Rating 4 - Poor. 25 out of 483 reviews
Rating 2 - Terrible. 13 out of 483 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay at!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, super friendly staff and very clean accommodations.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
This place was clean and nice and very enjoyable stay. The staff was super friendly and professional. We had a great time.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, small but decently equipped gym. Nice restaurant/bar in the lobby.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Rikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this location!
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Nice , window seal was leaking,
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, comfortable beds and quiet.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk folks were so nice!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel. Very close to shopping and restaurants!
Stayed 4 nights in Jun 2023
Verified review

4/10 Poor

Ben

Liked: Staff & service
Disliked: Cleanliness
The staff were friendly and helpful, but the cleanliness of the room was a major concern. There was noticeable hair and dust throughout, and visible buildup in and around the vents in both the bathroom and bedrooms. I’d recommend staying here only if necessary until these issues are addressed. The property is expecting renovations in the near future, so hopefully that will also bring improved cleanliness standards.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

sammy

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and easy to get to
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodations, perfect location for our needs, quiet. The staff very friendly and helpful!
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again

Comfortable, clean hotel with friendly staff.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again, pricey though, even after military, senior or corporate discounts.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Jon

Liked: Cleanliness
Great
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Kathy

Clean
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to relax.

Excellent upper tier hotel. Friendly helpful staff. Great dining experience and reasonably priced. Big suite, pool, and exercise room.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Arceli

Liked: Cleanliness, staff & service, property conditions & facilities
clean and beds were good.
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy for quick trip

The hotel was very comfy and efficient for our stay.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff members were great 👍
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Friendly check in staff. Very clean and safe hotel.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and the staff were exceptionally nice. Our stay was enjoyable. We only wish the beds were queen sized rather than double.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely be staying at this hotel again. Very nice and roomy.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

tamara

Liked: Staff & service, property conditions & facilities, room comfort
Our friends picked this hotel because they have good luck with Merriotts.
Stayed 1 night in Dec 2022

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