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Trident Inn & Suites, New Orleans

2.5 star property

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Photo gallery for Trident Inn & Suites, New Orleans

Reception
Lobby sitting area
Free daily continental breakfast
Desk, free WiFi, bed sheets, wheelchair access
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Place, Bourbon Street
    ‪16 min drive‬
  • Place, Canal Street
    ‪17 min drive‬
  • Place, Caesars New Orleans Casino
    ‪17 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Trident Inn & Suites, New Orleans

Hotel in New Orleans with free breakfast and seasonal outdoor pool
A seasonal outdoor pool, a business centre and a meeting room are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Trident Inn & Suites, New Orleans. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a meeting room and a computer
  • 13 minutes by car from Bourbon Street and 15 minutes from Caesars Superdome
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Trident Inn & Suites, New Orleans. Free self parking is available.

This New Orleans hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received complete vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 10 May and close on 31 October.
  • Pool access available from 11:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

6.8
Rating 10 - Excellent. 331 out of 1010 reviews
Rating 8 - Good. 197 out of 1010 reviews
Rating 6 - Okay. 150 out of 1010 reviews
Rating 4 - Poor. 117 out of 1010 reviews
Rating 2 - Terrible. 215 out of 1010 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Aaron

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

kay

Liked: Cleanliness, staff & service, property conditions & facilities
When I go to the Big Easy, I look for safe parking with complimentary breakfast. When I visit again, I will stay at the Trident Inn.
Stayed 2 nights in Jul 2025

6/10 Okay

Kaneshia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
It was alright
Stayed 2 nights in Jul 2025

10/10 Excellent

Danel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Unique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Ellie

Stayed 2 nights in Jul 2025

4/10 Poor

Deidre

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Charles

Travelled with group
Liked: Cleanliness, staff & service
Hotel could use some updating, new fixtures and paint but is overall a good value if you need affordable accommodations near the city.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
They closed the pool down by the time we checked in which was a bummer.
Stayed 1 night in Jul 2025

8/10 Good

Tashika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Brent

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nastiest hotel ride staff

I’d give negative stats of possible. I arrived saw how nasty it was asked to cancel Second night, it was prior to 6 cutoff they refused! They charge a 50.00 deposit they should pay us to stay there in case we catch something! Roaches, stained or not changed sheets rusted towel holders I was afraid to get tetnis from! They screwed me out second night safety was paramount, NEVER AGAIN! I think a pay by the hour motel is better! Rude front staff! I went got Lysol spray the room! I ended up leaving early. The gates aren’t to keep people out it’s to keep the riff raff in!! STAY AWAY FROM THIS NASTY PLACE! They don’t follow own policy I’ll take that up with my card compmay. Again pics are old it’s gross I forgot the microwave there are no Words for how nasty that was.
Roaches I had to kill
Nasty roaches and bugs
Rusted towel holder makes towels all rusted
Gross nasty dirty microwave
Stayed 2 nights in Jul 2025

10/10 Excellent

Marlene

Stayed 4 nights in Jul 2025

8/10 Good

Sharon

Stayed 1 night in Jul 2025

10/10 Excellent

Shemery

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

DVante

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Terrance

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Quinton

Stayed 1 night in Jul 2025

4/10 Poor

Stacy

Travelled with partner
Disliked: Amenities, property conditions & facilities
Had a nice size pool but was really dirty lots of trash floating in pool felt gross to swim in. Had some gazebos in the back lot along with grills which are a good option if you want to cook some meat
Stayed 7 nights in Jul 2025

4/10 Poor

sergio

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was ok, but the building have so nany problems on the first level: 1. No restrooms on the lobby (out off service) 2. Smell at mold 3. The breakfast was berry poor. 4. They charged me 50 for warranty and they haven't returned it to me.
Stayed 1 night in Jul 2025

8/10 Good

Angie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We were traveling last minute to New Orleans for an appointment with the passport office. Didn’t want to stay in the heart of downtown so we chose the Trident. The rate was very reasonable. The rooms are older but the bed was clean and it was a very quiet evening to rest. The shower walls were peeling and there was a crack in the toilet tank lid but these things were cosmetic and didn’t effect function. The front desk clerk was friendly and checked us in and out quickly. The continental breakfast is light (juice, cereal, yogurt, bread/bagel/small muffins).
Stayed 1 night in Jul 2025

6/10 Okay

James

Stayed 1 night in Jul 2025

4/10 Poor

vernita

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This product is a dump if you like dumps stay there. It out dated big time, there was a dirty hair razor left on the bathroom sink. Streams it wasn’t clean, shower old, room smelled old and overall it’s dusty, dusty dusty. Slept with my clothes on and left early
Stayed 2 nights in Jul 2025

2/10 Terrible

Becky

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We walked in the room and turned around and walked out. They wouldn’t give us a refund even thought we just checked in 2 mins prior. I was even worried about sleeping in the bed. There was a huge hole in the wall in the bathroom. Would not recommend.
Stayed 2 nights in Jul 2025