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Trident Inn & Suites, New Orleans

2.5 star property

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Photo gallery for Trident Inn & Suites, New Orleans

Reception
Lobby sitting area
Exterior
Seasonal outdoor pool, open noon to 8:00 PM, pool loungers
Desk, free WiFi, bed sheets, wheelchair access

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Bourbon Street
    ‪16 min drive‬
  • Canal Street
    ‪17 min drive‬
  • Caesars New Orleans Casino
    ‪17 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Trident Inn & Suites, New Orleans

Hotel in New Orleans with free breakfast and seasonal outdoor pool
A seasonal outdoor pool, a business centre and a meeting room are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Trident Inn & Suites, New Orleans. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a meeting room and a computer
  • 13 minutes by car from Bourbon Street and 15 minutes from Caesars Superdome
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Trident Inn & Suites, New Orleans. Free self parking is available.

This New Orleans hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received complete vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 10 May and close on 31 August.
  • Pool access available from noon to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

6.6
Rating 10 - Excellent. 309 out of 1000 reviews
Rating 8 - Good. 195 out of 1000 reviews
Rating 6 - Okay. 154 out of 1000 reviews
Rating 4 - Poor. 120 out of 1000 reviews
Rating 2 - Terrible. 222 out of 1000 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rosalyn

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean,staff was nice and checking in and out was quick.. I would definitely recommend..
Stayed 4 nights in Feb 2025

10/10 Excellent

Katelyn

Travelled with partner, Travelled with group
New owner was friendly and attentive to us during the entirety of our stay. We had 4 rooms, all of which were clean and were restocked with any of our needs daily. We will happily come back for our next trip. The location keeps us out of city but close enough to enjoy some time there. Thank you for a wonderful stay!
Stayed 2 nights in Feb 2025

4/10 Poor

Teresa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs renovations and cleaning.
Stayed 2 nights in Feb 2025

8/10 Good

Wesley

Liked: Room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, amenities
They were nice, My fight got delayed. I did not arrive until 2:00AM. whn I arrived the night desk man stated they normally allow 5 night stay, I had a 6 night stay it didn't state that on the web page. He seem a little defensive, but check me in,Oh, you need to call the ph # on your reservation. because you can't get in contact with the one on the web page, good thing I printed it out. I had to call because of the delay. I had two little Roaches in my room by the refrigerator. They were friendly. The pool was out of service , That was a disappointment. Their was some sunny days.
Stayed 6 nights in Feb 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great place to stay, although it is undergoing remodeling, but it is all kept under control, staff was great & friendly; great prices in exchange for a few less than perfect amenities here and there. Overall it was great, and will definitely come back, hopefully it will be more complete next time....thank you
Stayed 4 nights in Feb 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good becides the remote wasnt working.
Stayed 3 nights in Feb 2025

2/10 Terrible

Tenesha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay here was absolutely horrible. My room didn't have any hot water. I reported the issue to the front desk twice but that wasn't any help.
Stayed 2 nights in Feb 2025

6/10 Okay

Julio, San Bernardino

Liked: Staff & service
Disliked: Property conditions & facilities
Shower didn't drain, had to stand in 8 inches of water. Heater temperature was way off. Elevator was semi broken. Door window in eating area was broken leaving the room exposed to 10 degree weather. Front desk personnel were nice.
Stayed 2 nights in Feb 2025

2/10 Terrible

Lakita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Tekisha

Disliked: Staff & service, property conditions & facilities
I’m good
Stayed 1 night in Feb 2025

8/10 Good

Pontus

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay

Exactly what I needed for a layover in Nola
Stayed 1 night in Feb 2025

6/10 Okay

Tajah

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Larosa

Liked: Cleanliness, staff & service, property conditions & facilities
Love the stay
Stayed 1 night in Jan 2025

10/10 Excellent

Nelson

Liked: Cleanliness
Stayed 2 nights in Feb 2025

8/10 Good

Denice

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonably priced. Easy on and off I-10. Older hotel with some issues. Seems to have been updated fairly recently. Would recommend stepping up breakfast options. Overall pretty happy with our stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

When back in town we’ll be back.

Check-in went well and stay was fine. Donya checked us in and was very pleasant. Everything in room worked fine also.
Stayed 1 night in Feb 2025

10/10 Excellent

Shantara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Joseph, Dublin

Stayed 1 night in Feb 2025

10/10 Excellent

Mirenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trident was VERY Clean, Housekeeping cleaned my room everyday (wasn't expected-post COVID). Neighborhood was Safe. Super Bowl weekend price was FANTASTIC last minute. Staff was Friendly!!
Stayed 2 nights in Feb 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really nice and convenient to highway, stores and food options.
Stayed 1 night in Feb 2025