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Quality Inn Hampton - Newport News

2.5 star property

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Photo gallery for Quality Inn Hampton - Newport News

Breakfast area
Exterior
Standard Room, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Seasonal outdoor pool
Reception

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
2138 West Mercury Blvd, Hampton, VA, 23666
  • Place, Peninsula Town Center
    ‪6 min walk‬
  • Place, Hampton Coliseum
    ‪2 min drive‬
  • Place, Hampton Roads Convention Center
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Quality Inn Hampton - Newport News

Tuscan-style hotel with seasonal outdoor pool and 24-hour front desk
This hotel features coffee/tea in a common area, a seasonal outdoor pool and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a vending machine.
Quality Inn Hampton - Newport News offers 126 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at Quality Inn Hampton - Newport News, you'll be within walking distance of Hampton Roads Convention Center. Enjoy features like free WiFi in public areas and free self-parking, plus concierge services.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a lift and a vending machine
  • Just a 3-minute drive from Hampton Roads Convention Center and a few minutes from Hampton Coliseum
Quality Inn Hampton - Newport News offers its guests a seasonal outdoor pool, a vending machine, and coffee/tea in common area. WiFi is free in public spaces. Quality Inn Hampton - Newport News also features concierge services, laundry facilities, and a lift. Self parking is free.

Smoking is allowed in designated areas at this Tuscan-style Hampton hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Magnuson Hampton
Quality Inn Hotel
Quality Inn Hampton
Magnuson Hotel Hampton
Quality Inn Hotel Hampton

Quality Inn Hampton - Newport News Reviews

Reviews

6.0
Rating 10 - Excellent. 198 out of 839 reviews
Rating 8 - Good. 141 out of 839 reviews
Rating 6 - Okay. 127 out of 839 reviews
Rating 4 - Poor. 135 out of 839 reviews
Rating 2 - Terrible. 238 out of 839 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Liked: Cleanliness, amenities
Very nice staff. Clean rooms.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hassan

Travelled with family
Liked: Staff & service, room comfort
We could not locate the A/C thermostat. Parking was safe and free.
Stayed 1 night in Oct 2025

2/10 Terrible

Tarsheen, BRONX

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
upon entry into my room, I noticed the it looked like the bathroom area had not been swept. There was hair and paper on the floor. The tub was disgustingly dirty. I had to go to the front desk to ask for another room or to have someone clean the tub. There was paper peeling away from the tub shower area on the wall. There must’ve been a plumbing issue. The sink was stopped up. The tub was stopped up. You couldn’t take a shower without water backing up on your feet from somebody else I went to management they were supposed to send a maintenance. The maintenance person never arrived not good. I’m not sure what happened but this visit was terrible.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marleen

Stayed 1 night in Oct 2025

4/10 Poor

Rachel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom door fell off the hinges. There was a big bug (dead) behind that same broken door.
Stayed 1 night in Oct 2025

10/10 Excellent

Dwayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping areas
Stayed 3 nights in Sep 2025

4/10 Poor

Nolan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Ronald

It was ok
Stayed 4 nights in Sep 2025

2/10 Terrible

Stanley

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is to be avoided. Terrible smell, filthy room, broken appliances in room, just a total disaster. Random stains on the wall, filth in the corners of the bathroom, shower was gross.I travel a lot and I'm usually looking to save a few bucks with cheap accommodations, but this is seriously one of the worst rooms that I've stay d in in many years of this sort of travel.
Stayed 3 nights in Sep 2025

8/10 Good

Marcial

Stayed 2 nights in Sep 2025

2/10 Terrible

Brett

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t

This place is very dirty. You can do better.
Stayed 3 nights in Sep 2025

2/10 Terrible

Darling

Stayed 2 nights in Sep 2025

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Staff was great, Comfortable bed,
Stayed 2 nights in Sep 2025

4/10 Poor

LaKeshia

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms need new carpet and new bathrooms. The carpet smell is horrible.
Stayed 1 night in Sep 2025

2/10 Terrible

Danyelle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is equivalent to a motel. I refused to stay.
Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Was on a fishing trip. Was there just to sleep and shower
Stayed 4 nights in Sep 2025

2/10 Terrible

rich

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
reserved a non smoking room.. both beds had cigarette burns in linens.. pillow cases were dirty. ash on floor.. went and told front desk and theu said they would be upnin 10 min.. i was there 4 nights and still waiting when i checked out.. hoise keeping was nowhere to be seen.. 4 nights and not one bed change or room refresh!!! i paid ritz Carlton money and got a crack motel!!!
Stayed 4 nights in Sep 2025

8/10 Good

John

Liked: Staff & service, room comfort
The staff was very friendly and helpful.
Stayed 1 night in Sep 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly horrific, disgusting, unfit for humans

This room was horrific. We had to go buy our own blankets and pillows to sleep on because the bedding was so disgusting. There was nicotine dripping off the walls. There was dirty toilet paper on the bathroom floor, pubic hair on the nightstand, the toilet was clogged, and it wreaked of cigarette smoke. We didn’t even take our luggage in or take our shoes off. I changed clothes in the car and we only slept in the room for 4 hours. We ended up leaving and going to another hotel for the rest of our trip. The only reason we didn’t leave sooner is because all the hotels in the area were completely full. The hotel staff told us we were “lucky” to have this room and they could have been charging us $1200 for it instead of the $300 we paid. The Health Department should shut this place down.
Stayed 3 nights in Sep 2025

10/10 Excellent

Spencer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Rocky was very hospitable, I would recommend this place to everyone I know!
Stayed 3 nights in Sep 2025

2/10 Terrible

Carroll

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very old and needs tp be upgraded. I would not take my wife or kids there. Breakfast consisted of milk, kid cereal, white bread and bananas -only. No protein meat products, or condements were available. Parking lot need to be cleaned daily. I stayed there beacuse I had to be close to another hotel that was hosting the conference I was attending.
Stayed 3 nights in Sep 2025

8/10 Good

Rudy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The refrigerator didnt work. No ashtray in smoking room. No cups provided for in room coffie maker. Someone was being verbally and physically abused for hours next door
Stayed 2 nights in Sep 2025

2/10 Terrible

Andy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

1 Star

The Pictures of the lobby is accurate, but the room photos do not match the room I stayed in. I had one jankey lamp, and I am positive I heard gunshots.
Stayed 2 nights in Sep 2025

6/10 Okay

Keilia, Hampton

Business traveller, Travelled with partner
Liked: Staff & service
The bathrooms are not that clean and tub needs replacing.
Stayed 1 night in Sep 2025

2/10 Terrible

Jayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OVERALL EVERYTHING WAS AMAZING. HOWEVER FROM THE TIME I CHECKED IN UNTIL 2AM THERE WAS A MAN OUTSIDE YELLING. COPS GOT CALLED & HE STILL WOULDNT HUSH THAT CRUSTY LITTLE MOUTH OF HIS. I SHOULD HAVE ASKED TO BE PLACED ON THE OTHER SIDE..
Stayed 1 night in Sep 2025

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