Hilton Garden Inn Lake Buena Vista/Orlando

3.0 star property

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Photo gallery for Hilton Garden Inn Lake Buena Vista/Orlando

Lobby
Outdoor pool
Terrace/patio
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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11400 Marbella Palm Court, Orlando, FL, 32836
  • Place, Orlando Vineland Premium Outlets
    ‪8 min walk‬
  • Place, Mary Queen of the Universe Shrine
    ‪14 min walk‬
  • Place, Doggy Park
    ‪5 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

One King Bed, Accessible

8.4 out of 10
Very good
(29 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Two Queen Beds, Non-Smoking, Accessible

8.4 out of 10
Very good
(28 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Suite, Accessible

8.0 out of 10
Very good
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds

Room

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Evolution Room

8.6 out of 10
Excellent
(105 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

2 Queens Evolution Rm

8.0 out of 10
Very good
(62 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Garden Inn Lake Buena Vista/Orlando

Family-friendly hotel with 24-hour fitness centre and free theme park shuttle
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Hilton Garden Inn Lake Buena Vista/Orlando offers 137 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hilton Garden Inn Lake Buena Vista/Orlando's great location gets high marks from our customers. During your stay, you'll be within walking distance of Orlando Vineland Premium Outlets. Free WiFi in public areas, a free theme park shuttle and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and basketball
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Orlando Vineland Premium Outlets and 6 minutes from Orange County Convention Center
  • Free theme park shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Lake Buena Vista/Orlando offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 4499 square feet (418 square metres) and includes a conference centre. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Hilton Garden Inn Lake Buena Vista/Orlando. Parking is available for a fee.

This 3-star Orlando hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily.
Great American Grill – This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free theme park shuttle
  • Uncovered parking on site (USD 27 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available for a fee: USD 10 to 16 for adults and USD 7.50 to 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Basketball
  • Children's pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4,499 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10.00 to 16.00 for adults and USD 7.50 to 16.00 for children
  • Uncovered self-parking fee: USD 27 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Buena Lake Vista/Orlando
Hilton Garden Inn Lake Buena Vista/Orlando
Hilton Garden Inn Lake Buena Vista/Orlando Hotel Orlando
Hilton Garden Inn Lake Buena Vista/Orlando Hotel
Hilton Garden Inn Lake Buena Vista/Orlando Orlando
Hilton Garn Buena VistaOrland

Hilton Garden Inn Lake Buena Vista/Orlando Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 677 out of 1547 reviews
Rating 8 - Good. 309 out of 1547 reviews
Rating 6 - Okay. 239 out of 1547 reviews
Rating 4 - Poor. 167 out of 1547 reviews
Rating 2 - Terrible. 155 out of 1547 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 5 nights in Aug 2025

2/10 Terrible

Katherine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Black mold haven

Whatever you do do not stay in this hotel! I was in three different rooms due to the broken down state of each of them and every room had black mold growing in the bathroom and possibly in the carpet. My daughter has not stopped sneezing since we left. To mold in the bathrooms, one of the rooms had a leak, and there was an inch of standing water underneath the vanity, as well as on the toilet cover. Management was made aware, but did not seem too concerned. Complained to management as well as Hilton and hotels.com and I am awaiting a resolution. You would be better sleeping in your car next to a highway then staying in this hotel
Stayed 1 night in Sep 2025

8/10 Good

Mekalyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Sep 2025

6/10 Okay

Yasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall was a great hotel and clean but the shower barely gave out water
Stayed 1 night in Sep 2025

6/10 Okay

Zitlaly

Liked: Cleanliness, staff & service
Clean room, elevator not working properly only 1 available
Stayed 3 nights in Sep 2025

2/10 Terrible

Joshua

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nightmare of an experience for a hotel. We decided to get a room here after spending the day at Disney and not wanting to make a multiple hour drive home late at night. There was only one employee working the front desk with multiple people checking in so we had a good wait trying to get our room. It's Friday so no big deal but we get our room key, lug our stuff up to the 6th floor and the key doesn't work. Have to go back downstairs and get no keys, and they didn't work either. It acted like the door didn't even work. We were told they had no other rooms and maintenance could let us into the room if we wanted, which means if we wanted to leave the room, we would have to be let back in. I had already paid through Expedia and was exhausted so asked to be let into the room. 20 minutes later, maintenance comes and opens the door to find the room inside destroyed. Thermostat ripped out of the wall, furniture everywhere and black mold all over the walls of the bathroom and a smell that was horrid. A paper notice was found showing the utilities had been shut off to the room back in August. After going downstairs and having to wait for a manager from a different property to come, they "magically" found two other rooms available and after 2 hours, we were able to get into a room for the night. I wouldn't recommend this hotel to anyone and is definitely not something Hilton should have their brand on.
Stayed 1 night in Sep 2025

8/10 Good

Nidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel except i was crazy about the pool I had my granddaughter with me .i took her to the pool ,we couldn't stay too long because the she got a scratch on ger toe do the pool floor
Stayed 3 nights in Sep 2025

6/10 Okay

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was outside of a patio that for some reason it had music playing all night. we kept waking up didn't sleep thru the night because of this.
Stayed 1 night in Sep 2025

2/10 Terrible

Ben

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We had to leave 5 minutes after we checked in because of the terrible smell of the room carpet
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jonathan

Liked: Staff & service
Stayed 5 nights in Jul 2025

8/10 Good

Roberta

Business traveller
Liked: Staff & service, property conditions & facilities
The staff was very friendly and promptly took care of any issues I had. The main issue I had was that the first room I was assigned for, had a clogged toilet. The cleaning staff should have taken care of this before assigning the room to any customer. They gave me another room as soon as I mentioned the problem.
Stayed 3 nights in Sep 2025

2/10 Terrible

Martha

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
It took 40 minutes to check in. While checking in a customer complained his room key did not work for the 3rd time and wanted a different room which had me concerned. My room was muggy, smelly and humid and the thermostat was on 61 degrees. I was unable to adjust the room temperature. The buttons just did not work. So the room was mot cool at all each night of our stay. That same night, the customer next door to us children cried majority of the night. In which the customer apologized the next morning about his children crying last night while we were waiting on the elevator. He stated their (different from guy complaining his room key did.not work at front desk earlier) room key did work and had to pile 2 adults and 4 kids onto a king size bedroom cramped all night. We did not get any sleep because of the smell, humidity and muggy of the room plus the customer next door children crying all night!! Because the hotel staff was not able to accommodate neither parties and the room conditions made our stay a terrible experience!!
Stayed 2 nights in Sep 2025

4/10 Poor

Heather

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We stayed for one night - we checked in around 10:30pm. Check in was fast but parking was not explained well. Room was ok - mold in the shower on the ceiling. All the amenities in the shower were out so we had to go down to the desk at 11pm to ask for shampoo conditioned and soap. We did get an apology but no conditioner. Next morning - ice machine was out. Elevator was not working. Could not get a receipt at checkout - asked again about parking and got a vague answer but that it was charged to the room. Check out clerk was nice but was fast to get rid of us to check his cell phone. Overall - would not stay again.
Stayed 1 night in Sep 2025

2/10 Terrible

Dennis

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Smoke alarm beeped all night, room needs a good cleaning, updating. Also $27 a night for parking ridiculous. Talked to manager and they did credit us for one night.
Stayed 2 nights in Sep 2025

8/10 Good

Jeffery

Liked: Cleanliness, room comfort
Disliked: Staff & service
The sink in the bathroom was clogging up, the house keeping didn't bring fresh towels and rags daily. The room was comfortable and the service was welcoming so I'll give it a 7 out of 10 on total experience
Stayed 2 nights in Sep 2025

10/10 Excellent

Jay

Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Stayed 3 nights in Aug 2025

8/10 Good

Denis

Stayed 2 nights in Sep 2025

10/10 Excellent

Christi

Stayed 3 nights in Aug 2025

10/10 Excellent

Jazlynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

4/10 Poor

Chaundel

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately, our room had an air conditioner leak and the floor was sopping wet. We let the front desk know, but nothing was addressed. And finally there was no hot water. Showers were taken in luke warm to cold temps.
Stayed 3 nights in Sep 2025

10/10 Excellent

mj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are super friendly!!
Stayed 5 nights in Sep 2025

2/10 Terrible

Krishna Sai

Very bad
Stayed 3 nights in Aug 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, property conditions & facilities
Was a good night
Stayed 1 night in Aug 2025