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Best Western Plus City Centre/Centre-Ville

3.5 star property

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Photo gallery for Best Western Plus City Centre/Centre-Ville

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room) | Premium bedding, memory-foam beds, in-room safe, desk
Lobby
Business centre
Lobby
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pool

Explore the area

View in a map
330, de la Couronne street, Québec City, QC, G1K6E6
  • Place, Quebec City Convention Center
    ‪12 min walk‬
  • Place, Quebec City Town Hall
    ‪18 min walk‬
  • Place, Château Frontenac
    ‪4 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe King Room

Premium bedding, memory-foam beds, in-room safe, desk

Deluxe King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed) | Premium bedding, memory-foam beds, in-room safe, desk

Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking | Premium bedding, memory-foam beds, in-room safe, desk

Business Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room) | Premium bedding, memory-foam beds, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(71 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking | Premium bedding, memory-foam beds, in-room safe, desk

Business Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Larger Room, Executive Room, Bathrobe, Shower Only

  • Sleeps 2

View all photos for Business King Room

Premium bedding, memory-foam beds, in-room safe, desk

Business King Room

  • Sleeps 2

View all photos for Traditional Two Queen Room

Premium bedding, memory-foam beds, in-room safe, desk

Traditional Two Queen Room

  • Sleeps 4

View all photos for Business Two Queen Room

Eco-friendly toiletries, hair dryer, towels

Business Two Queen Room

  • Sleeps 4

View all photos for Traditional King Room

Premium bedding, memory-foam beds, in-room safe, desk

Traditional King Room

  • Sleeps 2

View all photos for Business Two Queen Room with Sofa Bed

Eco-friendly toiletries, hair dryer, towels

Business Two Queen Room with Sofa Bed

  • Sleeps 6

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About this property

Best Western Plus City Centre/Centre-Ville

Family-friendly hotel with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and self parking. Housekeeping is available on request.
Best Western Plus City Centre/Centre-Ville offers 177 accommodations with iPod docking stations and laptop-compatible safes. Memory foam beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

40-inch flat-screen televisions come with cable channels and pay-per-view films. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus City Centre/Centre-Ville. During your stay, you're just a quick walk from Parc Victoria. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at NouVo Cuisine & Mixologie, a bistro that serves Italian cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Parliament Building and a few minutes from Quebec City Town Hall
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Best Western Plus City Centre/Centre-Ville offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. A vending machine, multilingual staff, and a garden are also featured at the family-friendly Best Western Plus City Centre/Centre-Ville. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Québec City hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 11 AM and at the weekend from 7 AM to noon.
NouVo Cuisine & Mixologie – This bistro specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (CAD 32 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7 AM to 11 AM on weekdays and 7 AM to noon on weekends; CAD 17 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics

Restaurants on site

  • NouVo Cuisine & Mixologie

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • High chair
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day (maximum CAD 90 per stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 17 to 25 per person
  • Uncovered self-parking fee: CAD 32 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per day (maximum CAD90 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2023-11-30, 020952
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 10:00 PM
  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western City Plus
Best Western Plus City
Best Western Plus City Centre/Centre-Ville
Best Western Plus City Centre/Centre-Ville Hotel
Best Western Plus City Centre/Centre-Ville Hotel Quebec
Best Western Plus City Centre/Centre-Ville Quebec
Best Western Plus City Centre/Centre-Ville Hotel Quebec City
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec City
Best Western Quebec City
Quebec City Best Western
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec
Best Western Plus City Centre/Centre Ville

Best Western Plus City Centre/Centre-Ville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 836 out of 1601 reviews
Rating 8 - Good. 481 out of 1601 reviews
Rating 6 - Okay. 163 out of 1601 reviews
Rating 4 - Poor. 67 out of 1601 reviews
Rating 2 - Terrible. 54 out of 1601 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Vanessa

Stayed 5 nights in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My 3 day stay

Friendly staff, safe environment, convenient location
Stayed 3 nights in Aug 2025

8/10 Good

Howard

Liked: Staff & service
It was a bit noisy, I don’t recall saying it was a pet friendly facility and some of the towels and blankets were stained. Very big room but the water pressure wasn’t good and didn’t like the fact that if you turned the light on in the washroom you couldn’t keep the light off by the faucet.
Stayed 2 nights in Aug 2025

6/10 Okay

Aurelie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Peu s’améliorer…

L’hôtel est bien dans son ensemble, il est très bien situé, nous avions pris une chambre affaire pour sa modernité cependant il y avait une très mauvaise odeur dans la chambre, comme une odeur de cigarette froide constamment. Et pour un hôtel aussi moderne, dommage d’avoir des climatisations aussi bruyantes.
Stayed 3 nights in Aug 2025

10/10 Excellent

Barb

Stayed 1 night in Aug 2025

6/10 Okay

Robin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

ASSAD

Door was left open by cleaning staff for the day The room wasn’t cleaned.
Stayed 3 nights in Aug 2025

8/10 Good

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice bedroom, overpriced parking

Rooms are modern (though our first room had a defective AC and a smell but the staff was nice and prompt to move us to another room). Restaurant on the ground floor has great food and drinks options. The $32 charge to park on a gravel lot next to the hotel is grossly overpriced. It is very hard to park in the area. Ask for the underground parking option, it is a bit more of a walk but a better match to the asking price.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rose Tamara

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

4/10 Poor

manita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here in 2018 and it was great that time but this second time 2025, the property might have been renovated but in 6-7 story building , only 1 water dispenser where water comes drop by drop ?? Then literally no slippers in room , no bathrobes , no water in room ? Service at its worst, have to call 4 times reception to get a glass and then finally go ousrslves to reception to get when no service comes to room. They charge us so much but literally no service ! Horrible experience . We left room in morning and came late night and room wasn’t cleaned, when we called the reception they said no cleaner available !!!! We took family suite with sofa bed, but the spring bed is so bad that your body hurts, when asked to change the room , they said not available !! Never coming back to this hotel ever again !! The service is very very poor !!
Stayed 3 nights in Aug 2025

6/10 Okay

Lorenzo

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Mélanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C'est la 3eme fois que je réserve cette hotel et je suis toujours très satisfaite Du service de stationnement , de la consigne pour les bagages et le service en général je recommande cette hôtel sans hésitation
Stayed 1 night in Aug 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My car was broken into in the hotel paid parking. No surveillance or security?!
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No onsite laundry and parking is expensive
Stayed 2 nights in Aug 2025

8/10 Good

MARK

Liked: Cleanliness
Stayed 3 nights in Aug 2025

6/10 Okay

Krishaan

Stayed 4 nights in Aug 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Axel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food options were limited and what we got was a joke
Stayed 1 night in Aug 2025

6/10 Okay

CHAE SOOK

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Hamid

Stayed 3 nights in Aug 2025

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charlie at the front desk is a gem!
Stayed 4 nights in Aug 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025