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Holiday Inn Express & Suites Salem by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Salem by IHG

Free daily buffet breakfast
Exterior
Room amenity
Fitness facility
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
991 Russell Dr, Salem, VA, 24153
  • Place, Splash Valley at Green Ridge Recreation Center
    ‪3 min drive‬
  • Place, Roanoke College
    ‪3 min drive‬
  • Place, Salem Civic Center
    ‪4 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Mountain View

Room amenity

Standard Room, 2 Queen Beds, Mountain View

8.6 out of 10
Excellent
(34 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communication Accessible)

Standard Room, 2 Double Beds, Accessible (Communication Accessible) | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Addnl Living Area, Comm Access)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible (Addnl Living Area, Comm Access)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Access, Low Floor)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Access, Low Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Room amenity

Standard Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds (Additional Living Area)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Double Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds (Additional Living Area)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

9.6 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Living Area, Accessible Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Living Area, Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Salem by IHG

Hotel in Salem with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a snack bar/deli and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Holiday Inn Express & Suites Salem by IHG offers 75 accommodations with a safe and free newspapers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Salem by IHG. During your stay, you'll be close to Salem Museum. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 5-minute drive from Salem Football Stadium and 14 minutes from Carilion Roanoke Memorial Hospital
Holiday Inn Express & Suites Salem by IHG offers its guests a fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. The business-friendly Holiday Inn Express & Suites Salem by IHG also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Salem hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 AM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 06 September to 28 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Salem
Holiday Inn Express Salem
Salem Holiday Inn Express
Holiday Inn Express Salem Hotel
Holiday Inn Express Suites Salem

Holiday Inn Express & Suites Salem by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 88 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Trinity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was great. Suggest identifying what is recycling and what is trash in the breakfast area, folks dumped everything in both cans. Also, the coffee makers are fancier than the quality of the coffee. A regular coffee dispenser would be quicker.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Stayed 1 night in Sep 2025

10/10 Excellent

Dana

Travelled with family
Great room and such an inviting team!
Stayed 1 night in Oct 2025

8/10 Good

JoEllen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was hard working. Hot water for shower took too long. Coffee stains remained on the floor in the lobby for at least 48 hours with no one cleaning it up.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I haven’t had breakfast yet
Stayed 1 night in Oct 2025

4/10 Poor

Dana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Fragrance in room stunk, pillows, covers, and sheets smelled of fragrance, shower door stuck, no water pressure, took forever for water to warm up, not enough towels or wash clothes, sticky floors, pillows too big.
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

8/10 Good

Ngoan

Stayed 1 night in Oct 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and clean!
Stayed 2 nights in Oct 2025

10/10 Excellent

Rita

Stayed 1 night in Oct 2025

6/10 Okay

Russ

Liked: Staff & service, room comfort
Disliked: Cleanliness
It is really sad that the owners don’t take care of the bathrooms/ repair. The wood around the sink base was cracking open because the water flows off the edge of the counter and is causing wood rot. The shower curtain smelled sour/ mildewed. There was mold in the shower. The bedroom part was comfortable enough but good grief…. Clean the dang bathroom!! There is no excuse for mold
Stayed 1 night in Oct 2025

10/10 Excellent

Allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms nice staff
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast had lots of options, would stay again
Stayed 1 night in Sep 2025

8/10 Good

Michael

Stayed 3 nights in Sep 2025

2/10 Terrible

joseph

Stayed 1 night in Sep 2025

6/10 Okay

Shawn

Travelled with partner
Liked: Staff & service
Our room was not as clean as it could have been. The walls were not very soundproof in that we could hear the TV loud and clear from our next door neighbor as well as all the footsteps from the people above us. The breakfast was fair. The front desk associate was friendly though and the beds were comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nyla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Rheachel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities
Ok.
Stayed 1 night in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very pleasant stay. Staff was friendly and attentive!
Stayed 2 nights in Sep 2025

10/10 Excellent

John B

Liked: Cleanliness, staff & service, property conditions & facilities
Always consistent
Stayed 1 night in Sep 2025

10/10 Excellent

Arnold J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip south 2025

Stayed 1 night in Sep 2025

6/10 Okay

Dennis

Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities
nice room
Stayed 3 nights in Aug 2025