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Hotel Bijou

4.0 star property

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Interior
Premium bedding, in-room safe, desk, laptop workspace
Interior entrance
Lobby sitting area
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

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111 Mason Street, San Francisco, CA, 94102
  • Place, Union Square
    ‪5 min walk‬
  • Place, Moscone Convention Center
    ‪11 min walk‬
  • Place, Oracle Park
    ‪2 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Roll-in Shower

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible Bathtub

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Handlery Union Square Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 2,731 reviews
The price is €184
includes taxes & fees
11 Oct - 12 Oct
Handlery Union Square Hotel

About this property

Hotel Bijou

Timezone: America/Los_Angeles

Discover incomparable charm in any of our 65 guestrooms and suites. We offer delightful amenities such as free high-speed Internet access, full tub and shower, and more. 


Located in the Hotel Bijou, Gibson combines elegant and exceptional cocktails with a thoughtful menu subtly influenced by smoke and live fire. The casual yet refined bar and restaurant are designed to encourage sharing, community and conviviality. 


We are located in the heart of downtown, just blocks from Union Square, the Financial District, and some of the most popular attractions in the city. Visit Alcatraz, Golden Gate Park, Sausalito, and more, all just minutes from us.


A stay at Hotel Bijou provides a unique experience, placing you on the set of some of your favorite movies at our Union Square San Francisco hotel. Besides elegant, stylish décor, exceptional service, and a prime location in the heart of downtown San Francisco, Bijou also offers San Francisco luxury hotel amenities that seasoned travelers have come to expect. Spend the day exploring our city then retire to your guestroom outfitted with plush comforters, complimentary high-speed Internet access, and more. We can’t wait to welcome you to our hotel near Powell Street in San Francisco.
Amenities at Hotel Bijou:

$15 dine in credit at Gibson Restaurant
Cable television
High-speed wireless Internet access
Two-line phone with voicemail & data port
Full tub & shower
Writing desk
Iron & ironing board
Electric lock
100% non-smoking room
ADA-compliant guestrooms available
Pets welcome, subject to $25 daily cleaning fee
On request turn down service
Flat Screen TV
In-Room spa services - 4 hour advance notice is needed
Gilchrist and Soames Bath Amenities
In-Room Fitness Kit available upon request
Personalized concierge service
This property does not provide air conditioning, fans are provided in all rooms. 



Valet parking is available: $45 plus tax for standard sized cars & $55 plus tax for oversized cars and SUVs. 


$25.00 pet cleaning fee paid directly to the hotel if applicable. 

$25 Urban Fee plus Tax per night will be collected at the property.


 


Gibson Restaurant -  Live fire cooking, with charcoal-grilled sourdough bread. The bread is offered with an assortment of spreads and, like much of the rest of the menu, is intended for sharing.


  Located in the heart of downtown

Our customers tell us that they can't get enough of the helpful staff at Hotel Bijou. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas, plus a business centre and concierge services.
  • Free Wi-Fi in some public areas
  • Amenities include a front desk safe, locker space and a business centre
  • Within a 15-minute walk of Moscone Convention Center and Union Square
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A business centre and a meeting room are available. Hotel Bijou also features multilingual staff, coffee/tea in common area, and concierge services. A complete renovation of Hotel Bijou was completed in January 2019.

This 4-star San Francisco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight; USD 55 per night; discounts available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1911
  • Locally-owned and organised tours and activities
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night, plus a one-time cleaning fee of USD 25
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 55.00 per night (250 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 25.00 per accommodation, per night plus a one-off USD 25 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or on-site payments
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bijou Hotel
Bijou San Francisco
Hotel Bijou
Hotel Bijou San Francisco
Bijou Hotel San Francisco

Hotel Bijou Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 302 out of 830 reviews
Rating 8 - Good. 213 out of 830 reviews
Rating 6 - Okay. 140 out of 830 reviews
Rating 4 - Poor. 87 out of 830 reviews
Rating 2 - Terrible. 88 out of 830 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Marsh

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The place is ok, but kinda run down. In need of an overhaul.
Stayed 1 night in Apr 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Christofer

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Overall, everything was great. The area was definitely very sketchy.
Stayed 3 nights in Jun 2025

8/10 Good

Mhay Ann Carriza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in late due to a delayed flight. Upon arriving at the hotel, I discovered that my room was not clean or repaired as promised. It took me an hour to receive my room key and finally get to my room. To make matters worse, the night shift girls in charge of the front desk were unfriendly and unfriendly when I arrived.
Stayed 2 nights in Jun 2025

2/10 Terrible

dong wook

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception was so rude
Stayed 2 nights in Jun 2025

6/10 Okay

ronald

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Noisy, dirty neighborhood. All night homeless making noise and fighting in the street. Racing cars and loud music from cars. Not good for kids. Hotel itself inside was great. No good parking options. Nearby parking for $50 a night.
Stayed 2 nights in Jun 2025

8/10 Good

ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A
Stayed 1 night in Jun 2025

10/10 Excellent

Madasyne

Stayed 3 nights in May 2025

10/10 Excellent

Brian

Stayed 1 night in Jun 2025

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This unassuming hotel on the edge of the Tenderloin was spotlessly clean and comfortable, and a very good value for a no frills budget hotel. Easy check in, a friendly staff, and a good location close to public transit means that I will stay there again.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid

This hotel is in the Tenderloin. The noise from the street is very loud and chaotic. The staff was fine but took a follow up to get my receipt emailed to me. The beds were bad, sheets stained, toilet didn’t flush properly, handle on the faucet kept falling off. The lobby looks nice but the rest was a disaster.
Stayed 1 night in Jun 2025

4/10 Poor

David

Stayed 1 night in Jun 2025

6/10 Okay

Sudhir

Stayed 3 nights in Jun 2025

6/10 Okay

Delilah

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was perfect. Bed extremely comfortable. Having the staff man the front door added to sense of security plus the keypad to the front door.
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, convenient and undervalued. The hotel was easy to check in and check out. Tolietries were top of the line.
Stayed 1 night in May 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Lara

Liked: Cleanliness, amenities, property conditions & facilities
Was a delightful stay! They were all so lovely at the property and the room was cozy and perfect for my weekend stay! It’s centrally located to the Powell station. Some of the plugs in my room didn’t work but it was alright. A great hotel!
Stayed 2 nights in May 2025

8/10 Good

Briana

Stayed 1 night in May 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Mr. Punya was very accommodating! Really nice guy, I would definitely recommend.
Stayed 2 nights in May 2025

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pros: -lovely hotel staff -greeted at check in with a glass of wine -truly beautiful decor and renovations; art nouveau inspired and 1920s looks throughout -clean!! -good water pressure in shower -walkable neighborhood with lots of great restaurants and cafes nearby -walking distance to Chinatown (20 min walk) -low deposit cost!! ($100) -secure bag storage on site! Skip using a sketchy bag storage location nearby and simply lock them in a provided locker for free! We kept 4 bags in the hotel until our late flight and it was a lifesaver -close to a great cannabis smoking lounge (Barbary Coast) Cons: -NOISE!! My guess is that the windows are older so they are not sound proof. Even on the 6th floor, we could hear the street noise to a point that it would wake us up sometimes. I know that the hotel is aware of this, as they did provide earplugs. I hope they can install better windows in the future. - Older hotels in San Fran have smaller rooms, keep that in mind and be ready for quirky bathroom layouts etc to accommodate the small footprint of each room Important: YES this hotel is on the edge of the Tenderloin district. Be smart and use common sense for larger cities. We didn’t feel unsafe as we didn’t walk through the Tenderloin/Little Saigon. YES, there are lots of folks living on the streets. This is San Fran, it carries a long history of housing issues. Be kind, be courteous, be respectful, see people with love, not fear.
Stayed 4 nights in May 2025

10/10 Excellent

Lindsay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property without looking at other reviews so I was a little freaked out when I saw some of the others commenting on noise and safety HOWEVER I had a fantastic stay here. The room was nice and clean - I didn't have any noise issues and generally speaking I felt safe as long as I was aware of my surroundings. It's in a very convenient area with lots of transit nearby and it's very walkable. The staff were incredibly nice - the restaurant looked nice in theory though it was never open when I was there. People are complaining about the breakfast but I don't understand that - you get enough to get you going for the day and even that's big for such an expensive city. I would stay here again if I return!
Stayed 4 nights in May 2025

6/10 Okay

Verified traveller

Liked: Room comfort

Weekend Stay at the Bijou

We did a weekends stay at the Hotel Bijou. The interior of the hotel fine and the rooms were quite nice. The photos made it look like the bar and dining room were functional and open for business but they were not. I loved the toiletries. The shampoo, conditioner and body wash were quite nice. There are no key cards for your room or the main entrance, but rather a 6 digit number that needed to be punched int a key pad. We did have some struggles with that. The only other check mark in the "poor" catagory was the urine smell outside the hotel. It was overwhelming at times
Stayed 2 nights in May 2025

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I took my family for the Giants game and I reserved the rooms three months in advance. At first they weren’t going to give me the two beds room for my son and his friend which are rwo adult men. They eventually found something. The keypads on the rooms didn’t work very good at all. It was a struggle to get in the rooms. Had to pay $40 for overnight parking at a local park garage. There is a lot of homeless people but hey it’s San Francisco you expect that. Other than those issues it was a nice hotel.
Stayed 1 night in May 2025