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InterContinental Mark Hopkins by IHG

4.0 star property

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Photo gallery for InterContinental Mark Hopkins by IHG

Courtyard
Property preview
Ballroom
Exterior
Suite, 1 Bedroom, City View | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Parking available

Explore the area

View in a map
999 California Street, San Francisco, CA, 94108
  • Place, SF Masonic Auditorium
    ‪2 min walk‬
  • Place, Grace Cathedral
    ‪3 min walk‬
  • Place, Union Square
    ‪5 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(17 reviews)
  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area, Sunroom Access)

Suite, 1 Bedroom (Dining Area, Sunroom Access) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (Dining Area, Sunroom Access)

  • 79 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (Dining Area)

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, City View

  • 139 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Mark Hopkins)

View from room

Suite, 1 King Bed, Non Smoking (Mark Hopkins)

  • 50 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Sun Room Access)

Suite, 1 Bedroom (Sun Room Access) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (Sun Room Access)

  • 34 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Presidential Suite, 1 King Bed

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Penthouse)

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Room

8.4 out of 10
Very good
(32 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(131 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Cosy)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed (Cosy)

9.4 out of 10
Exceptional
(16 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed (Golden Gate Bridge View)

Classic Room, 1 King Bed (Golden Gate Bridge View) | In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed (Golden Gate Bridge View)

8.8 out of 10
Excellent
(17 reviews)
  • 34 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 121 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed, City View

8.4 out of 10
Very good
(6 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views) | In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 2 Double Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Classic Room, 1 King Bed, Roll-in Shower (Mobility) | In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Room amenity

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Upgraded)

In-room safe, desk, laptop workspace, blackout curtains

Classic Room (Upgraded)

9.0 out of 10
Wonderful
(8 reviews)
  • 34 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 2 Double Beds

9.2 out of 10
Wonderful
(43 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

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4.5 out of 5, Wonderful, 1,433 reviews
The price is €213
includes taxes & fees
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About this property

InterContinental Mark Hopkins by IHG

Luxury hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business centre and concierge services are on-site. Change of towels is available on request
InterContinental Mark Hopkins by IHG offers 382 air-conditioned accommodations with iPod docking stations and a safe. 44-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
InterContinental Mark Hopkins by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Union Square. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 3-minute walk from Grace Cathedral and a 2-minute drive from Lombard Street
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 17 meeting rooms.

Public spaces have free WiFi and wired Internet. A fitness centre, a terrace, and multilingual staff are also featured at the luxury InterContinental Mark Hopkins by IHG. Parking is available for a fee.

This 4-star San Francisco hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Nob Hill Club – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Top of The Mark SkyLounge – On-site cocktail bar. Open selected days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 87.78 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 50 for adults and USD 10 to 40 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Nob Hill Club
  • Top of The Mark SkyLounge

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 17 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (97 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100.00
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.00 per stay.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 41.96 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults and USD 10 to 40 for children
  • Valet parking fee: USD 87.78 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 35.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

Reviews

InterContinental Mark Hopkins by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 834 out of 1202 reviews
Rating 8 - Good. 213 out of 1202 reviews
Rating 6 - Okay. 99 out of 1202 reviews
Rating 4 - Poor. 32 out of 1202 reviews
Rating 2 - Terrible. 24 out of 1202 reviews

Reviews

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very special week for myself and my partner, and the Intercontinental Mark Hopkins was a good choice for us, My annual pilgrimage to the Bay Area to escape the heat of New Orleans. We wanted to treat ourselves. It compares favorably to some of the other "Grand Dame" hotels of that era that we've stayed in over the past few years here and in other cities.
Stayed 7 nights in Aug 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at the InterContinental Park. Roy, who checked me in, was extremely kind and helpful. Additionally, the housekeeping staff were outstanding.
Stayed 5 nights in Aug 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to add at this moment.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first stay was a delight! Service was excellent! Rooms have spacious feel. Tall ceilings are very nice. We had a corner king with bridge views. Top of the mark is iconic. Especially fine is the veterans free shot of whiskey!
Iconic views
Top of the mark shrimp tacos and ahi ceviche delish!
Birthday surprise
Welcome basket pre order Chocolates are super fine
Stayed 2 nights in Aug 2025

6/10 Okay

Andrew, London

Liked: Cleanliness
My stay at IHG Mark Hopkins started badly as the desk clerk brought E.Coast attitude to the W.Coast! I arrived early and noted I knew this and just wanted to drop my bags and go out. What I got was attitude and poor service. He said he’d contact me when the room was ready. He didn’t! But then, I didn't expect him to! Far better service, from Roy, when I returned. The hotel just seems dated and in need of a makeover/refurbishment. There was peeling wallpaper in my room and the bed frame had odd 'repairs' and plenty of dust behind the bed. The hotel reminded me of classic UK seaside hotels I visited as a kid 60 years ago. Some things just seemed incongruous, the safe is newish and the coffee machine is new and great yet the TV is dated (with blown pixels) and the OSG is hopeless! But, the bed was comfortable! To check-out I used the app (after the language issues!) I feel a little bad about leaving a review like this as the hotel is ok, the bed is ok, some (most?) of the staff are lovely, maybe even the guy I encountered is a nice guy and was just having a bad day (just not sure why that was my problem!) The room was sold as a 'bridge view' room. I guess there’s only so much you can do about a 'bridge view room' when there are buildings in the way, but you do catch a glimpse of the GG between the buildings (when not obscured by SF cloud/rain) and I’m not complaining about it. I only visited as I wanted to tick off the last of the big four on Nob Hill. Oh well. Now I know!
Stayed 3 nights in Aug 2025

10/10 Excellent

deja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic no complaints here
Stayed 1 night in Aug 2025

6/10 Okay

ANTONIETTA, SAN DIEGO

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms definitely need to be updated. Limited dining options. Staff was great
Stayed 2 nights in Jul 2025

10/10 Excellent

yurisleydi

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous elegant old time hotel exquisitely maintained. Couldn’t be better! Get a junior suite if you can afford it. Very comfortable.
Stayed 3 nights in Aug 2025

10/10 Excellent

MASAMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, be prepared for walking the hills.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very luxurious. Spacious room and great view
Stayed 2 nights in Aug 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
LOVED the bed! So comfy!
Stayed 3 nights in Aug 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sylvia

Old school luxury

This place has kept up its classic status! Iconic hotel on Nob Hill w great service, views and comfortable rooms!
Stayed 3 nights in Aug 2025

10/10 Excellent

Nadine

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicholas

Stayed 3 nights in Aug 2025

10/10 Excellent

Doniyor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stayed with them
Stayed 1 night in Aug 2025

8/10 Good

Jeannie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great historical hotel, it’s a bit outdated but has a certain charm. Front drive employees are excellent! Front desk employees were ok, not a warm greeting when we arrived. Overall a nice stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Isela

Stayed 2 nights in Aug 2025

4/10 Poor

kamran

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t like the hotel and cleaning wasn’t good. Very old hotel.
Stayed 5 nights in Jul 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old Style Top Quality Hospitality

Do not miss the opportunity to stay at this great hotel. Lovely room looking out onto glorious SF. Comfortable bed, lovely pillows, good size room and genuine old style hospitality throughout the hotel. I felt like I had met every employee many times before. Thank you for surviving and greeting the world with such love.
Stayed 3 nights in Aug 2025