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Extended Stay America Suites San Jose Downtown

2.5 star property

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Exterior
Studio | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Studio | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Breakfast included
  • Parking included
  • Air conditioning

Explore the area

View in a map
1560 N 1st St, San Jose, CA, 95112
  • Place, PayPal Park
    ‪3 min drive‬
  • Place, SAP Center at San Jose
    ‪4 min drive‬
  • Place, San Jose McEnery Convention Center
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪2 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | Desk, iron/ironing board, free WiFi, bed sheets

Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Desk, iron/ironing board, free WiFi, bed sheets

Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio | Desk, iron/ironing board, free WiFi, bed sheets

Studio

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio

Desk, iron/ironing board, free WiFi, bed sheets

Studio

  • Sleeps 2
  • 1 Queen Bed

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Property amenity

Extended Stay America Premier Suites San Jose Airport

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.2 out of 5, 1,003 reviews
The price is €88
includes taxes & fees
2 Nov - 3 Nov
Extended Stay America Premier Suites San Jose Airport

About this property

Extended Stay America Suites San Jose Downtown

Hotel with free breakfast, near PayPal Park
This smoke-free hotel features coffee/tea in a common area, laundry facilities and express check-out. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites San Jose Downtown offers 152 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

During your stay at Extended Stay America Suites San Jose Downtown, you'll be within walking distance of Casino M8trix. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • Just a 5-minute drive from SAP Center at San Jose and a few minutes from PayPal Park
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites San Jose Downtown also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This San Jose hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The front desk is open daily from 7:30 AM - noon
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:30 AM - noon.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Aparthotel San Jose Downtown
Extended Stay America San Jose Downtown
Extended Stay America San Jose Downtown Aparthotel
Extended Stay America San Jose Downtown Hotel
Extend Stay America Jose
Extended Stay America San Jose Downtown
Extended Stay America Suites San Jose Downtown Hotel
Extended Stay America Suites San Jose Downtown San Jose
Extended Stay America Suites San Jose Downtown Hotel San Jose

Extended Stay America Suites San Jose Downtown Reviews

Reviews

6.2
Rating 10 - Excellent. 242 out of 1005 reviews
Rating 8 - Good. 185 out of 1005 reviews
Rating 6 - Okay. 181 out of 1005 reviews
Rating 4 - Poor. 171 out of 1005 reviews
Rating 2 - Terrible. 226 out of 1005 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Stayed 1 night in Apr 2025

6/10 Okay

Carson

Travelled with family
Liked: Room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Ernest

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was just crap and area sketchy. Ladies of the night all over the parking lot
Stayed 1 night in Jun 2025

2/10 Terrible

Heather

Travelled with family
Disliked: Amenities, property conditions & facilities
When we arrived, we saw that the gate to the parking lot was broken and wide open. There were three police vehicles with lights on arresting people in the parking lot. Also there were cars parked in the parking lot and people were living out of them. There was a lot of foot traffic in and out of the hotel, possibly it was a temporary housing vendor for low income? Our room and the hotel smelled of smoke. There were several bugs in our room and no shampoo or soap. We also saw someone vaping while at the front desk for check-in. My young daughter and I didn't feel safe or clean at the hotel so we decided to leave instead of stay the night. We were assured we would get a full refund, but they didn't follow through with that. I am extremely disappointed and would not recommend.
Stayed 2 nights in Jun 2025

2/10 Terrible

Violeta

Disliked: Cleanliness, amenities, property conditions & facilities
Todo estuvo horrible
Stayed 2 nights in Jun 2025

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, room comfort
This is a no-frills hotel chain, so we were prepared for the lack of amenities. We were only there for one night, and it was fine. This was a last minute reservation, and we felt the value for the price was adequate. The location was good for our purposes, easy in and out, not too far from freeway. Despite looking like a hide-a-bed, the bed was actually comfortable. Shower was hot, though the faucet did have a steady drip after shut-off.
Stayed 1 night in Jun 2025

2/10 Terrible

Ara

Disliked: Cleanliness, property conditions & facilities, room comfort
First of all it was filthy. Huge stains all over all over the carpeting in the Halls I mean stains everywhere it makes you wonder when the last time was they actually thoroughly cleaned those carpets. The bedding in the room was stained not the sheets but the Duval on the blanket. Drug dealers in the parking lot. Police activity. Absolutely will never go there again I can't believe a comfort in Extended Stay was so awful. Maybe the worst place I've ever been in my life.
Stayed 1 night in Jun 2025

10/10 Excellent

Austin

Stayed 1 night in Jun 2025

4/10 Poor

Zack

Stayed 1 night in Jun 2025

10/10 Excellent

Jasmine

Stayed 5 nights in Jun 2025

10/10 Excellent

Tiahna Brielle

Stayed 1 night in Jun 2025

2/10 Terrible

Manuel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I understand its an extended stay, but I did not know that most people there are government assisted drug use in the parking lot. My wife stepped on a syringe while walking out of the hotel lobby seems like an institution not a hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

JULIAMARIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Danica

Liked: Staff & service
I was put on the first floor right next to the exit or stairs not sure doors slamming all night even when I had the ac fan and the kitchen fan on other then the noise too expensive for the cost
Stayed 1 night in Jun 2025

10/10 Excellent

Jasmine

Stayed 5 nights in Jun 2025

2/10 Terrible

Jordan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unsatisfactory visit
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Stayed 2 nights in May 2025

10/10 Excellent

Janelli

Stayed 1 night in May 2025

10/10 Excellent

Jasmine

Stayed 5 nights in May 2025

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The manager and the staff were super nice and accommodating, and the place was very sweet and it was a good location near downtown. It was a good environment and it was a very nice stay!
Stayed 1 night in May 2025

4/10 Poor

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

maria

Liked: Amenities
Convent to Transportation and kitchen made it easy to place snacks.
Stayed 4 nights in May 2025

6/10 Okay

Yasmin

Travelled with group
It was okay for the hotel
Stayed 1 night in May 2025

2/10 Terrible

Staci

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a convention. We got to the parking lot and did not want to get out of the car. People everywhere loitering, kids throwing stuff running around no adults. There were some but looked like they were just looking to buy or sell drugs, asking for spare change and looking like we were imposing in the area by being there. Should have turned around at that time but I'm thinking maybe inside was better. Check in and head to the room, we pass a dirty stained matress against the wall next to our room door. Get in the room there's holes in the couch that i was suppose to pull out and sleep on, room was so dark no lighting but one lamp, writing on the walls. I didnt inspect the kitchen or bathroom. At this time the kids were freaked out and i was mad the pictures on the site basically lied. We walk right back out and say we do not want to stay there. Right in front of the manager we get threatened by some kids walking out of the elevator, no one says anything. The traffic in and out while we check out was so heavy, non smoking yet people smoking everywhere, loud yelling/ fighting in the building. We were told that we may not get our money back but wont know for at least a week. I just wanted to leave. It was NOT safe at all in the rooms or outside. It was like housing projects from movies. Obviously had tons pf people living there that had no where else to go. We get back to the car and there's a lady looking under the cars looks clearly on something. Just n
Stayed 1 night in May 2025