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Hilton Garden Inn Norwalk

3.0 star property

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Photo gallery for Hilton Garden Inn Norwalk

Exterior
Lobby
Reception
Lobby
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Gym
  • Pet-friendly

Explore the area

View in a map
560 Main Ave, Norwalk, CT, 06851
  • Place, Historic South Norwalk
    ‪6 min drive‬
  • Place, Norwalk Maritime Aquarium
    ‪7 min drive‬
  • Place, Levitt Pavilion
    ‪8 min drive‬
  • Airport, White Plains, NY (HPN-Westchester County)
    ‪33 min drive‬

Room options

View all photos for Room

1 bedroom, in-room safe, desk, laptop workspace

Room

8.8 out of 10
Excellent
(9 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room

1 bedroom, in-room safe, desk, laptop workspace

Room

7.4 out of 10
Good
(6 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

1 bedroom, in-room safe, desk, laptop workspace

Room

8.0 out of 10
Very good
(15 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room

1 bedroom, in-room safe, desk, laptop workspace

Basic Room

9.0 out of 10
Wonderful
(75 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

1 bedroom, in-room safe, desk, laptop workspace

Basic Room

8.4 out of 10
Very good
(25 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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  • Free WiFi
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4.4 out of 5, Excellent, 1,365 reviews
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About this property

Hilton Garden Inn Norwalk

Family-friendly hotel with 24-hour fitness centre and 24-hour front desk
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Hilton Garden Inn Norwalk offers 170 air-conditioned accommodations with MP3 docking stations and video game consoles. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary newspapers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Norwalk. During your stay, you're just a quick walk from Caldor Shopping Center. Free WiFi in public areas, free self-parking and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Great American Grill
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Caldor Shopping Center and Gateway Shopping Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hilton Garden Inn Norwalk offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a business centre, meeting rooms, and limo/town car service.

WiFi is free in public spaces. The family-friendly Hilton Garden Inn Norwalk also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Norwalk hotel.

Great American Grill – This restaurant specialises in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay films
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Norwalk Hotel Norwalk
Hilton Garden Inn® Norwalk
Norwalk Hilton Garden Inn
Hilton Garden Inn® Norwalk Hotel
Hilton Norwalk
Hilton Garden Inn® Norwalk
Hilton Garden Norwalk Norwalk
Hilton Garden Inn Norwalk Hotel
Hilton Garden Inn Norwalk Norwalk
Hilton Garden Inn Norwalk Hotel Norwalk

Reviews

Hilton Garden Inn Norwalk Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 482 out of 1001 reviews
Rating 8 - Good. 281 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

Reviews

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The guest in the room below us had conference or Zoom calls late at night, and the conversations were clearly discernable. There was nothing that the staff could really do about it because it was apparently a work-related call. Three nights, the same thing, at 11:00pm.
Stayed 5 nights in Jul 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Paolo, miami beach

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very poor welcoming skills at the reception and from all the people working there in general.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was not included. Had the typical choices and then a coffee bar was extra.
Stayed 1 night in Aug 2025

10/10 Excellent

Peter, East Greenwich

Stayed 1 night in Jul 2025

4/10 Poor

Vilnor

Disliked: Cleanliness, staff & service, property conditions & facilities
I was there for four nights, when i ask for housekeeping to clean my room they didn’t clean it
Stayed 4 nights in Jul 2025

4/10 Poor

Lara, Pacific Palisades

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

4/10 Poor

Kimberly

Business traveller
Liked: Cleanliness
Check-in was slow as 2 associates passed me back & forth to complete the process. It’s 100° today and there is clearly an AC issue in the common areas. Room is adequate but the bathroom is dated, peeling & tarnished. Shower floor is a hazard.
Stayed 1 night in Jul 2025

10/10 Excellent

Arthur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortable, friendly staff, with anodyne prefab l

Prefab look and feel, in a Hilton 3 star way, but comfortable with friendly efficient front deskers, especially the night shift guys
Stayed 2 nights in Jul 2025

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay

Very pleasant stay. Check in was easy and staff was friendly. There is plenty of parking. Room was spacious and very clean. Everything was in good working order and the bathroom was well stocked with towels which was appreciated. The breakfast buffet was tasty with a good selection and friendly and attentive service. The only flaw I saw was the nonworking key card access on the exit/entrance door near my room. This made going thru the main room & lobby a necessity, which was fine but it was a long walk around.
Stayed 1 night in Jul 2025

8/10 Good

Farrah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ulanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles, Punta Gorda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed multiple times and always top notch!
Stayed 4 nights in Jul 2025

8/10 Good

Nadia

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jillian

Stayed 1 night in Jul 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay- air conditioning in lobby was broken - thankfully rooms all had ac - staff welcoming and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Bryan

Stayed 2 nights in Jul 2025

2/10 Terrible

HENRY

Disliked: Cleanliness, staff & service, property conditions & facilities
Basic one star
Stayed 1 night in Jun 2025

2/10 Terrible

Terresa

Disliked: Staff & service, property conditions & facilities

No internet and TV entire stay

No internet the entire weekend. This included the smart TV which is connected to the internet. Unable to call front desk or manager as their phones are also connected to the internet. No acknowledgement from management or front desk.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to boardwalk and surrounding amenities.
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Somewhat dated property great staff
Stayed 1 night in Jul 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean place !
Stayed 1 night in Jul 2025

6/10 Okay

Sabrina

Good parking space.
Stayed 4 nights in Jul 2025