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Palm Park Hotel Surabaya

3.5 star property

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Photo gallery for Palm Park Hotel Surabaya

Breakfast served
Front of property – evening/night
Front of property
Deluxe Triple Room | Desk, free WiFi
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
No.45 Jl. Kapas Krampung, Surabaya, Jawa Timur, 60142
  • Grand City Surabaya
    ‪3 min drive‬
  • Surabaya Plaza Shopping Mall
    ‪3 min drive‬
  • Tunjungan Plaza
    ‪4 min drive‬
  • Surabaya (SUB-Juanda)
    ‪24 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room | Desk, free WiFi

Deluxe Triple Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Twin Room

Desk, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 1 Large Single Bed

View all photos for Smart Room

Smart Room | Desk, free WiFi

Smart Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Desk, free WiFi

Suite

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Desk, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

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About this property

Palm Park Hotel Surabaya

Hotel with a restaurant, near Cheng Hoo Mosque
A restaurant, a snack bar/deli and self parking are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and concierge services are on-site.
Palm Park Hotel Surabaya offers 101 air-conditioned accommodations with complimentary bottles of water and free toiletries. 40-inch LED televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Palm Park Hotel Surabaya, you're just a quick walk from Gelora 10 November Stadium. Enjoy features like free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 9 meeting rooms and laundry facilities
  • Just a 2-minute drive from Cheng Hoo Mosque and a few minutes from Grand City Surabaya
There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. There are 9 meeting rooms available. A vending machine, an arcade/games room, and coffee/tea in common area are also featured at Palm Park Hotel Surabaya. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Surabaya hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Kemiri – This restaurant only serves breakfast.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (IDR 6,000 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 50,000 for adults and IDR 50,000 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kemiri

Things to do

  • Arcade/game room
  • Art gallery
  • Shopping centre

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 9 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: IDR 250000
Late check-in subject to availability
Late check-in fee: IDR 250000 for check-in between 1:00 PM and 5:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: IDR 250000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palm Park Hotel Surabaya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 50000 for adults and from IDR 50000 for children
  • Self-parking fee: IDR 6000 per day
  • Early check-in fee: IDR 250000 (subject to availability)
  • Late check-in fee: IDR 250000 for check-in between 1:00 PM and 5:00 PM
  • Late check-out fee: IDR 250000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Palm Park Surabaya
PALM PARK Hotel Surabaya Java
Palm Park Hotel Surabaya Hotel
Palm Park Hotel Surabaya Surabaya
Palm Park Hotel Surabaya Hotel Surabaya