Novotel Sydney on Darling Harbour

4.5 star property

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Photo gallery for Novotel Sydney on Darling Harbour

Lobby
Outdoor pool, open 6:30 AM to 9:30 PM, pool loungers
Executive Room, 2 Double Beds (Darling Harbour Facing) | In-room safe, desk, blackout curtains, soundproofing
Gym
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking available

Explore the area

Map
100 Murray Street, Sydney, NSW, 2009
  • International Convention Centre Sydney
    ‪3 min walk‬
  • Star Casino
    ‪7 min walk‬
  • Circular Quay
    ‪3 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬

Room options

Superior Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 2 Double Beds (Darling Harbour Facing)

  • Harbour view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Double Beds (Darling Harbour Facing)

  • Harbour view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 Queen Bed (Darling Harbour Facing)

  • Harbour view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Double Beds (City Skyline)

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed (City Skyline)

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Novotel Sydney on Darling Harbour

Luxury hotel with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and an outdoor tennis court are on-site. Housekeeping is available on request.
Novotel Sydney on Darling Harbour offers 525 accommodations with a safe and free newspapers. A pillow menu is available. 54-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the breakfast at Novotel Sydney on Darling Harbour. During your stay, you're just a quick walk from Star Casino. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court and a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Star Casino and International Convention Centre Sydney
Novotel Sydney on Darling Harbour offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Sydney on Darling Harbour. For a fee, parking is available.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
The Ternary – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Korean, Lithuanian, Mongolian, Polish, Portuguese, Slovak, Spanish, Swahili, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (AUD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: AUD 39 for adults and AUD 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Ternary

Things to do

  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 54-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 39 for adults and from AUD 17 for children
  • Covered self-parking fee: AUD 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 9:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Novotel Hotel Sydney Darling Harbour
Novotel Sydney Darling Harbour
Sydney Darling Harbour Novotel
Accor Sydney On Darling Harbour
Darling Harbour Novotel
Novetel Sydney
Novotel Sydney On Darling Harbour Hotel Sydney
Sydney Novotel
Novotel Sydney Darling Harbour Hotel
Novotel Sydney On Darling Harbour Hotel
Novotel Sydney on Darling Harbour Hotel
Novotel Sydney on Darling Harbour Sydney
Novotel Sydney on Darling Harbour Hotel Sydney

Novotel Sydney on Darling Harbour Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 550 out of 1132 reviews
Rating 8 - Good. 350 out of 1132 reviews
Rating 6 - Okay. 146 out of 1132 reviews
Rating 4 - Poor. 56 out of 1132 reviews
Rating 2 - Terrible. 30 out of 1132 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Geetha

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great concierge, wonderful location and safe
Stayed 1 night in Feb 2025

6/10 Okay

Stephanie

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
It was ok. I think for the price paid it was not worth it
Stayed 3 nights in Feb 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly and helpful staff. Comfortable rooms, and while they are starting to get a bit dated, the price point off sets that. Very welcoming and accommodating of children. The breakfast buffet was above average too
Stayed 6 nights in Feb 2025

10/10 Excellent

sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good but I didn’t like the fact that there was no parking for free! When we stay at the Star it’s included.. so I probably wouldn’t stay there again .. buffer breakfast was pretty good
Stayed 1 night in Mar 2025

10/10 Excellent

MATTHEW

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities
We asked room service for 2 extra mugs and more milk. They never turned up
Stayed 1 night in Feb 2025

8/10 Good

Russell Craig

Liked: Cleanliness, staff & service, property conditions & facilities
After a maintenance issue on our room the staff and manager on shift could not have been more helpful. Full accommodating our families needs despite being fully booked. The staff were polite, friendly and seemed to really care about their guests needs. Breakfast buffet was a great way to start the day with wonderful food and plenty of it. Walking distance to Darling Harbor. Would definitely visit again!
Stayed 4 nights in Feb 2025

8/10 Good

Francis

Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Bill

Stayed 1 night in Feb 2025

4/10 Poor

Dean

Disliked: Cleanliness, property conditions & facilities
I called and advised we needed a late check in. Upon checking in, we were advised we would be given a different room as an alternative to better suit our needs. TV didn’t operate and after having it checked by service man we were advised he would have to replace in AM. Hotel was extremely noisy and room cleanliness and condition was not acceptable. We did receive an alternate room which was same a previous with the although had a view. Entire property was not in condition of previous Novotel’s we’ve stayed in! Not happy with this selection.
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephanie Stavroula Sibonis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay with my two teen daughters
Stayed 3 nights in Dec 2024

8/10 Good

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More lighting inside the rooms. Other than that , everything was great.
Stayed 2 nights in Feb 2025

6/10 Okay

Julie

Stayed 2 nights in Feb 2025

10/10 Excellent

Robert, Dayton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on Darling Harbor!
Stayed 3 nights in Feb 2025

8/10 Good

mandadi raghavendar

Stayed 2 nights in Feb 2025

4/10 Poor

Rachel

Travelled with family
Besides the location being right on Darling Harbour we didn’t enjoy our stay. It cost just over $1500 for 3 nights. The buffet has plenty of food but none of it was anything special. Nothing you looked forward too. More like a poor FIFO buffet. Twice I had to go and ask for toilet paper. Being only given 1 roll a day. There were never any spares in room. Same with the towels. I had to ask for towels. Run down building, needing love.
Stayed 3 nights in Feb 2025

10/10 Excellent

PATRICK

Stayed 6 nights in Feb 2025

10/10 Excellent

Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everywhere we needed to go.
Stayed 3 nights in Feb 2025

10/10 Excellent

Xin

Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
A Great position to either shop , eat or walk. There should be a mini bar available in the room and it is the only thing that i could fault
Stayed 3 nights in Feb 2025

8/10 Good

Jo

Stayed 2 nights in Feb 2025

8/10 Good

Margaret

Travelled with group
Unfortunately due to new construction of apartments the Harbour view was reduce and once these apartments are finished there will be very little water view.
Stayed 2 nights in Feb 2025

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No no Novotel

Booked Novotel as I was arriving late & they advertised 24 hour room service- when I arrive I’m told not hot food on room service only cold snacks! Arrive at my room to a very musty smell of a room that had not been opened for a long time, only one of two beds made up with bedding for the second bod in a heap on a sideboard. Tried to take a bath but no plug to be had in the room - overall a terrible hotel - spend your dollars elsewhere
Stayed 1 night in Feb 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were awesome, nothing was a problem…
Stayed 3 nights in Feb 2025

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Welcoming and friendly staff but room was hot

We enjoyed our night at the Novotel, the staff went over and above making us feel welcome. The room's bed's were comfortable, the harbour view was nice but the A/C didn't work and the place was a little dirty.
Stayed 1 night in Feb 2025