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Cresthill Suites Syracuse

3.0 star property

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Photo gallery for Cresthill Suites Syracuse

Free daily buffet breakfast
Seasonal outdoor pool
Free self-parking
Front of property
Property grounds

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping

Explore the area

View in a map
6410 New Venture Gear Dr, East Syracuse, NY, 13057
  • Place, Brooklawn Golf Course
    ‪2 min drive‬
  • Place, Destiny USA
    ‪7 min drive‬
  • Place, Syracuse University
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

View all photos for Studio Suite, 1 Bedroom (1 King Bed)

Studio Suite, 1 Bedroom (1 King Bed) | Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Bedroom (1 King Bed)

8.6 out of 10
Excellent
(27 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 2 Queen Beds

8.2 out of 10
Very good
(29 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (King & 2 Queen Beds )

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms (King & 2 Queen Beds )

7.6 out of 10
Good
(27 reviews)
  • 82 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Basic Suite, 1 Bedroom

Basic Suite, 1 Bedroom | Desk, blackout curtains, iron/ironing board, free WiFi

Basic Suite, 1 Bedroom

8.0 out of 10
Very good
(93 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Accessible (King & 2 Queen Beds )

8.4 out of 10
Very good
(6 reviews)
  • 82 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About this property

Cresthill Suites Syracuse

Hotel with free breakfast, near Brooklawn Golf Course
Along with a fitness centre, this smoke-free hotel has a seasonal outdoor pool and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Cresthill Suites Syracuse offers 82 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with digital channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Cresthill Suites Syracuse. During your stay, you'll be close to Brooklawn Golf Course. Free WiFi in public areas, free self-parking and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 3-minute drive from Brooklawn Golf Course and 6 minutes from Le Moyne College
  • Pets welcome for a fee (restrictions apply)
Cresthill Suites Syracuse offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. The business-friendly Cresthill Suites Syracuse also features barbecue grills, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free.

This 3-star East Syracuse hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50 and a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay) plus a one-off USD50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 June and close on 01 September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cresthill
Cresthill Suites
Cresthill Suites Condo
Cresthill Suites Condo Syracuse
Cresthill Suites Syracuse
Cresthill Syracuse
Syracuse Cresthill Suites
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Suites Syracuse Hotel
Cresthill Suites Hotel
Cresthill Suites Syracuse Hotel
Cresthill Suites Syracuse East Syracuse
Cresthill Suites Syracuse Hotel East Syracuse

Cresthill Suites Syracuse Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 483 out of 1160 reviews
Rating 8 - Good. 297 out of 1160 reviews
Rating 6 - Okay. 195 out of 1160 reviews
Rating 4 - Poor. 101 out of 1160 reviews
Rating 2 - Terrible. 84 out of 1160 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

James

Travelled with family
Liked: Staff & service, amenities
The building is tired. We stayed in two different rooms while on this trip. The smaller king suite was better but lights were malfunctioning and the living room furniture was worn terribly. Great bed, nice kitchen. The breakfast got limited as the holiday weekend threw off their supplies. The staff did their best. The housekeeping was short staffed throughout our time here
Stayed 3 nights in Aug 2025

4/10 Poor

Alissa

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Overall the property is nice and the food is typical hotel quality food, not outstanding but not terrible. The pool was clean and ready to be used, but the clean towel supply was non exsistent. The first room we were given was absolutely filthy. There was balls of short black curly hair all over the floor in the livingroom, the stove had charred old food on and under burners, the backplash was covered in dried dripping grease, visible layers of dirt on the windowsills, etc. The second room we were given was definitely cleaner and smelled cleaner. However, there was no shampoo in the shampoo bottle and we had two towels for 4 people. No, we didnt bother asking for anymore because when we called about the shampoo we were told to come down and get some. We just went to
Stayed 3 nights in Aug 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Roberta

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was just okay. The couch was dirty, the bedspreads had stains on them. In general, the room and the hotel overall didn't feel clean. They need to pay closer attention when cleaning! I wouldn't stay here again.
Stayed 1 night in Aug 2025

6/10 Okay

Nadia

Travelled with family
Stayed 1 night in Aug 2025

6/10 Okay

James

Travelled with family, Travelled with partner
It has been some time since a thorough refresh has been done on the rooms. The breakfast was great each morning. It is priced fairly but it is understaffed right now in housekeeping.
Stayed 3 nights in Aug 2025

6/10 Okay

Jill

Travelled with partner
The breakfast was the worst we'd ever had. How can bacon and sausage be tasteless? Why are eggs salty? And this was not just one day. No food options for people with any dietary restrictions - at all. Lowfat yogurt, more fresh fruit, something. All around us were saying the same thing - could have gotten better for less elsewhere.
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Carl

Stayed 3 nights in Aug 2025

10/10 Excellent

Saba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, clean safe
Stayed 1 night in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and decent breakfast offering. This a comfortable hotel with all the amenities and is located not far from attractions. The room and hallways are showing its age but the bed was comfortable. My only grievance was that housekeeping did not ensure that there was sufficient toilet paper or Kleenex. Would stay again.
Stayed 2 nights in Aug 2025

2/10 Terrible

Aarianna

Stayed 3 nights in Aug 2025

6/10 Okay

Katherine

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff upon arrival was very nice. The room appeared clean. The furniture is old and some was broken. The couch was dirty. Didn’t want to sit on it. The shower drain was very slow and backed up into the tub. The bathroom door kept sticking when opening it and was very loud. It’s in the bedroom so no way to open it quietly. If I’m in a pinch-which I was I would stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Victoria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient and clean for quick over night stay in Syracuse
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Angel

Stayed 1 night in Aug 2025

4/10 Poor

Angela

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The place was dirty, the bathroom door was broken so you couldn’t shut it all the way and the place smelled like food. The smell didn’t go away it was there for the entire time.
Stayed 1 night in Aug 2025

4/10 Poor

Virginia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ginny Slahetka RI

We booked 8/20-8/23. We checked out a day early. And we had already paid for it. I got the bill from Expedia for 1000 plus dollars the service terrible. You have to ask for housekeeping otherwise you don’t get it. 3 days ridiculous. Nothing !! I asked for housekeeping On Friday and when I returned in the evening nothing was done ! I went to speak to guy at desk and he said he couldn’t help me no effort to even try to assist me. I told the girl Saturday morning we were leaving a day early because of the many issues. She said I’m so sorry. And that was it no effort to make things better. So they obviously don’t care about the customer service. The place was dumpy. Dirty linen left on floor in hallway by our room. I made my own bed every day. For the price was ridiculous. I do not feel I should pay for 8/23 I should be credited stayed there 3 years ago. Was nice has gone downhill please advise on how to get my credit for 8/23. I even bought the insurance Wish I took photos. 8/10 for crest hill suites is a total lie
Stayed 4 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, quiet hotel. Would stay again. Room was a little light on paper products. We asked for the bedding for the pull out bed. Overall a great hotel option.
Stayed 1 night in Aug 2025

10/10 Excellent

Laniece

Stayed 1 night in Aug 2025

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Carolyn

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Disappointed by the Cleanliness

I’ve never written a review before, but this time I felt I had to. I had seen other comments about the poor cleanliness of this place, but I didn’t expect it to be as bad as they said. Unfortunately, it really was.
Stayed 1 night in Aug 2025

8/10 Good

Robert

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good suite for the price would stay again
Stayed 5 nights in Aug 2025

6/10 Okay

Joshua

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Pro: Showers were high pressure and volume, beds comfortable, Cons: smelled like pets, sheets didnt fit bed, shabby workmanship (caulking, painting, etc.), kitchen not equiped for use.
Stayed 3 nights in Aug 2025

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed that pool was closed
Stayed 2 nights in Aug 2025