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City Express by Marriott Tijuana Otay

3.0 star property

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Photo gallery for City Express by Marriott Tijuana Otay

Lobby lounge
Free daily continental breakfast
Shower, eco-friendly toiletries, hair dryer, towels
Property amenity
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Boulevard Lazaro Cardenas 16002, Tijuana, BC, 22427
  • Place, Autonomous University of Baja California
    ‪3 min walk‬
  • Place, Alameda Otay
    ‪5 min walk‬
  • Place, High Performance Center in Tijuana
    ‪10 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Double Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds

8.6 out of 10
Excellent
(24 reviews)
  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 Queen Bed

7.8 out of 10
Good
(20 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 21 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

City Express by Marriott Tijuana Otay

Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a business centre, a meeting room and concierge services are on-site.
City Express by Marriott Tijuana Otay offers 120 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Tijuana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at City Express by Marriott Tijuana Otay. During your stay, you're just a quick walk from Autonomous University of Baja California. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Autonomous University of Baja California and 9 minutes on foot from Alameda Otay
  • Free cruise terminal, local-area and shopping centre shuttle service
WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. An area shuttle within 10 kilometres and A cruise ship terminal shuttle are free. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly City Express by Marriott Tijuana Otay. Self parking is free.

This 3-star Tijuana hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6 AM to 10:30 AM and at the weekend from 7 AM to 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Free cruise terminal shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City Express Tijuana Otay Hotel
City Express Otay Hotel
City Express Otay
City Express Tijuana Otay
City Express by Marriott Tijuana Otay Hotel
City Express by Marriott Tijuana Otay Tijuana
City Express by Marriott Tijuana Otay Hotel Tijuana

City Express by Marriott Tijuana Otay Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 537 out of 1003 reviews
Rating 8 - Good. 221 out of 1003 reviews
Rating 6 - Okay. 102 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 91 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and clean rooms also the area was safe.... close to plazas and stores
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good, great location from the airport. what we need it was everything find
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Claudia

Really good and clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Denise

Room was perfect
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean hotel clean room Awesome Staff Food was ok not my favorite
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rulby

Liked: Cleanliness, amenities, property conditions & facilities
Great service!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

maria de los angeles

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Danoz Okeke

Liked: Cleanliness, staff & service, amenities
Clean and confortable room with friendly staff
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Carlithos

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Abbdon

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great service. Short drive from the airport.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

josuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great option for stay in TJ
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Lupe

Liked: Cleanliness, amenities, property conditions & facilities
great customer service, great area and fit our neeeds
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Rosalva

Liked: Staff & service
The staff was fine. The breakfast was good. The amenities were ok. The room was nice, but the beds were hard. I'm not sure that I would recommend someone with back problems to stay here.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
The room was fine and staff people were nice and friendly.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place clean rooms
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant staying

It was very good, customer service, rooms, variety of restaurants in wsalking distance, we felt safe, parking good.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

James

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty and blankets were old and towels there were some stain in the restroom and drainer was broken
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yoana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great guest service
Stayed 1 night in Sep 2025
Verified

8/10 Good

joonyeop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good hotel, nearly can find lot's of restaurant, starbucks.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Rick

Liked: Cleanliness, property conditions & facilities
Great location if you're taking advantage of CBX to fly out of TIJ. Plenty of places to eat within walking distance. We would stay here again.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jessy

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Chingon
Stayed 1 night in Jan 2026