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Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

3.5 star property
VIP Access

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Photo gallery for Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

Exterior
Lobby
Room amenity
Breakfast, lunch, dinner served; American cuisine
Banquet hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet-friendly

Explore the area

View in a map
1100 Granville St, Vancouver, BC, V6Z2B6
  • Place, Granville Street
    ‪1 min walk‬
  • Place, Robson Street
    ‪7 min walk‬
  • Place, BC Place Stadium
    ‪10 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Queen Room with Balcony

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Queen Room with Balcony

  • Sleeps 2

Deluxe Two Double Room with Balcony

  • Sleeps 5

King Suite with Balcony

  • Sleeps 4

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Balcony

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(21 reviews)
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

8.6 out of 10
Excellent
(11 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Balcony (with Sofabed)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking, Balcony (with Sofabed)

9.0 out of 10
Wonderful
(26 reviews)
  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking, Balcony

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 Queen Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(22 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking, Balcony

9.6 out of 10
Exceptional
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed) | Accessible bathroom

Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Superior King Room with Balcony

  • Sleeps 2

Two Double Suite with Balcony

  • Sleeps 5

Accessible Two Double Suite

  • Sleeps 5

View all photos for King Room with Balcony

Property grounds

King Room with Balcony

  • Sleeps 2

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About this property

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

Hotel with a restaurant, steps from Granville Street
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and self parking.
Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre offers 118 accommodations with a safe and coffee/tea makers. Rooms open to balconies. 55-inch flat-screen televisions come with digital channels. Fridges and microwaves are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre. During your stay, you're just a quick walk from Granville Street. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at The Edge Social Grill, a family restaurant that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Granville Street and 14 minutes on foot from BC Place Stadium
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 5 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5500 square feet (511 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre. For a fee, parking is available.

This Vancouver hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
The Edge Social Grill – This family restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 40.64 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 23 for adults and CAD 10 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Edge Social Grill

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (5,500 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation, per night, plus a deposit of CAD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay
  • Resort fee: CAD 2.10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 23 for adults and CAD 10 to 15 for children
  • Covered self-parking fee: CAD 40.64 per day (in/out privileges)
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Chateau Granville
Best Western Granville
Best Western Plus Chateau
Best Western Plus Chateau Granville Hotel Vancouver
Best Western Plus Chateau Granville Vancouver
Best Western Plus Granville
Chateau Best Western Granville
Chateau Granville
Chateau Granville Best Western
Granville Best Western
Best Western Plus Chateau Granville Hotel
Best Western Plus Chateau Granville
Best Western Plus Chateau Granville Hotel Suites
Best Western Plus Chateau Granville Hotel Suites

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 611 out of 1014 reviews
Rating 8 - Good. 265 out of 1014 reviews
Rating 6 - Okay. 92 out of 1014 reviews
Rating 4 - Poor. 31 out of 1014 reviews
Rating 2 - Terrible. 15 out of 1014 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

8/10 Good

Sreshta

Stayed 1 night in Aug 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff that go above and beyond for their guests.
Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Stayed 1 night in Aug 2025

10/10 Excellent

ohanes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire crew was fantastic, helpful, and knowledgeable. They assisted us in many aspects, including travel and visit options, as well as overcoming the Air Canada strike issue. Compliments to all of them one by one.
Stayed 4 nights in Aug 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty clean and quiet
Stayed 5 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 3 nights in Aug 2025

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend. The staff were friendly and very helpful. The accommodations were very nice and spacious. The food at The Edge Restaurant located in the hotel was excellent.
Stayed 4 nights in Aug 2025

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Room was clean, comfortable and spacious. The location is great for downtown Vancouver! Very walkable and close to transit. Yes the street is a bit noisy and Granville is a bit rough at night but not terrible for a big city at all. During the day it was fine. If you walk just a block over either way it’s lovely, quiet and well lit. Would stay again. So many wonderful restaurants within walking distance.
Stayed 5 nights in Aug 2025

10/10 Excellent

Kevin

Stayed 1 night in Jul 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Rooms need major updating.

Way overpriced given the condition of the room and the location. People smoking meth right outside the hotel. Room was very outdated. Beds were very old and uncomfortable. Air conditioning wouldn’t cool the whole space. On the plus side, the staff were very friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you! Nice, clean comfortable rooms. Perfect for cruising to Alaska out of Vancouver.
Stayed 1 night in Jul 2025

10/10 Excellent

Hassin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Managers and staff are amazing
Stayed 6 nights in Aug 2025

10/10 Excellent

Thao Mai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were lots of homeless people surrounding this area which made us feel uncomfortable as we had young children travelling with us.
Stayed 4 nights in Aug 2025

8/10 Good

Sebastien

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicole

Stayed 1 night in Aug 2025

8/10 Good

Laverne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again
Stayed 4 nights in Jun 2025

6/10 Okay

Long

Have to pay extra for parking
Stayed 3 nights in Jul 2025

8/10 Good

Barry

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Seth

Stayed 3 nights in Jul 2025

6/10 Okay

Rajeshkumar

Travelled with family and small children, Travelled with group
For a day 500+ US $ is too expensive
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities
Pros: Excellent service and friendly staff. Welcoming guests human and pets alike. Good location and accessibility. Clean…despite of location. Cons: Typical of downtown area…surroundings kinda unsafe and dirty but hotel area is secured (police around everywhere) and maintained. Airconditioning not cooling the room enough. It was hot that day…
Stayed 1 night in Aug 2025