Hilton Grand Vacations Club Ocean Tower Waikoloa Village

4.0 star property

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Photo gallery for Hilton Grand Vacations Club Ocean Tower Waikoloa Village

3 outdoor pools, pool loungers
6 restaurants, lunch, dinner served; Hawaiian cuisine
View from room
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

View in a map
69-425 Waikoloa Beach Drive, Waikoloa, HI, 96738
  • Place, Dolphin Quest
    ‪5 min walk‬
  • Place, Anaehoomalu Beach
    ‪7 min walk‬
  • Place, Kings Shops
    ‪15 min walk‬
  • Airport, Kailua-Kona, HI (KOA-Kona Intl.)
    ‪35 min drive‬

Room options

Junior Suite, 1 King Bed, Resort View

8.0 out of 10
Very good
(4 reviews)
  • 41 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Resort View (2 Doubles)

8.8 out of 10
Excellent
(6 reviews)
  • 55 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Partial Ocean View (2 Doubles)

8.0 out of 10
Very good
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (2 Doubles)

  • 55 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Resort View (Plus, 1 King with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Partial Ocean View (Plus, 1 King)

8.0 out of 10
Very good
(1 review)
  • 66 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Plus, 1 King)

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Resort View (2 Doubles, Hearing)

  • 55 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Accessible, Resort View (Hearing)

  • 41 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Resort View (Plus, 1 King, Hearing)

  • 66 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Partial Ocean View (Plus, 1 King, 3x3 Shower)

  • 66 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Ocean View (Hearing)

  • 66 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Penthouse, 2 Bedrooms, Partial Ocean View (Suite, 3x3 Shower)

  • 81 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 3 Bedrooms, Partial Ocean View (Suite, 3x3 Shower, Hearing)

  • 122 sq m
  • 3 bedrooms
  • Partial ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 2 Bedrooms, Resort View (Suite, Hearing)

  • 81 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Penthouse, 2 Bedrooms, Ocean View (Suite, Hearing)

  • 81 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Resort View

10.0 out of 10
Exceptional
(2 reviews)
  • 81 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Ocean View

  • 95 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 2 Bedrooms, Resort View (Suite)

  • 81 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 2 Bedrooms, Partial Ocean View (Suite)

10.0 out of 10
Exceptional
(1 review)
  • 81 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 2 Bedrooms, Ocean View (Suite)

  • 81 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 3 Bedrooms, Partial Ocean View (Suite)

  • 122 sq m
  • 3 bedrooms
  • Partial ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 3 Bedrooms, Ocean View (Suite)

  • 122 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds (Oceanfront View)

7.8 out of 10
Good
(13 reviews)
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Partial Ocean View

  • 49 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Partial Ocean View (Roll-In Shower, Hearing)

  • 49 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Resort View

  • 49 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Resort View (Bathtub)

  • 49 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(18 reviews)
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Resort View

8.4 out of 10
Very good
(6 reviews)
  • 98 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Oceanfront

7.0 out of 10
Good
(17 reviews)
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Partial Ocean View

7.4 out of 10
Good
(26 reviews)
  • 49 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Resort View

7.4 out of 10
Good
(75 reviews)
  • 49 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Resort View (Roll-In Shower, Hearing)

  • 49 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Ocean View

7.8 out of 10
Good
(98 reviews)
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Ocean View (Roll-In Shower, Hearing)

  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds with Sofa Bed, Ocean View

  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area)

  • 295 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Partial Ocean View

  • 95 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Room, 1 Bedroom, Ocean View

  • 64 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Bedrooms, Ocean View

  • 81 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Partial Ocean View

  • 81 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Partial Ocean View

10.0 out of 10
Exceptional
(5 reviews)
  • 48 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Grand Vacations Club Ocean Tower Waikoloa Village

Resort in Waikoloa with 6 restaurants and 3 outdoor pools
Along with 6 restaurants, this resort has 3 outdoor pools and a full-service spa. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Hilton Grand Vacations Club Ocean Tower Waikoloa Village offers 514 accommodations with laptop-compatible safes and video game consoles. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.

Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kohala Spa has couples treatment room(s). The spa is open daily.
Our customers tell us that they can't get enough of the pool at Hilton Grand Vacations Club Ocean Tower Waikoloa Village. During your stay, you're just a quick walk from Waikoloa Beach Golf Course. Features include free WiFi in public areas, plus 3 outdoor pools and 6 restaurants.
  • Free Wi-Fi in some public areas
  • For dining with a beachfront location, stop by Kamuela Provision Co., one of the property's 6 restaurants
  • To-go breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes tennis courts, a gym and racquetball/squash
  • Guests have great things to say about the helpful staff and the pool
  • Steps from Waikoloa Beach Golf Course and 8 minutes on foot from Waikoloa Kings' Course
Hilton Grand Vacations Club Ocean Tower Waikoloa Village offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a fitness centre. There are 6 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and gift shops/newsstands are also featured at Hilton Grand Vacations Club Ocean Tower Waikoloa Village. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Waikoloa resort.

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to noon.
Kamuela Provision Co. – This beachfront restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Lagoon Grill – This café serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Kona Tap Room – This gastropub only serves light fare. Open daily.
Legends of Hawaii Luau – This theme restaurant specialises in Hawaiian cuisine. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Nui Italian – This theme restaurant serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 48 per day; includes in/out privileges)
  • Secured valet parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to noon for a fee: USD 15 to 35 for adults and USD 17 to 19 for children
  • 6 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Kamuela Provision Co.
  • Kona Tap Room
  • Lagoon Grill
  • Legends of Hawaii Luau
  • Nui Italian

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Racquetball/squash
  • Shopping
  • Tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Built in 1988
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 47.18 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 35 for adults and USD 17 to 19 for children
  • Self-parking fee: USD 48 per day (in/out privileges)
  • Valet parking fee: USD 55 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ocean Tower Hilton Grand Vacations Hotel Waikoloa
Ocean Tower Hilton Grand Vacations Hotel
Ocean Tower Hilton Grand Vacations Waikoloa
Ocean Tower Hilton Vacations
Ocean Tower by Hilton Grand Vacations
Hilton Grand Vacations Club Ocean Tower Waikoloa Village Resort

Hilton Grand Vacations Club Ocean Tower Waikoloa Village Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 412 out of 1023 reviews
Rating 8 - Good. 229 out of 1023 reviews
Rating 6 - Okay. 156 out of 1023 reviews
Rating 4 - Poor. 122 out of 1023 reviews
Rating 2 - Terrible. 104 out of 1023 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities
My address was incorrect on my email bill. Do I need to correct that? and how did that happen?
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is to expensive. With paying so much for the rooms, and resort fee parking should be free.
Stayed 6 nights in Jun 2025

8/10 Good

Allyson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I only have Two complaints.. first being the tram was broke down and for the first day or so no one had a clue on where to get the shuttle, which wasn’t a big deal except for a knee injury had prohibited excessive walking… and my second complaint was the price of the food!?! I didn’t expect to pay $72 for a large pizza, or $52 for a burger, I was warned food was expensive just didn’t expect that much. Other than those two things the resort was beautiful, lots of flowers and tons of water activities. Room was clean and property appears to be well maintained.
Stayed 4 nights in Jul 2025

8/10 Good

winnie, Vallejo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
loved the property, the pools, the turtles, the lush landscaping. everything was lovely. housekeeping on my was not as prompt. i wasn't sure the frequency of which the rooms were cleaned, i checked in on June 20th, had to contact housekeeping July 2nd after other people i was traveling with said their rooms were cleaned daily. once contacted, it was cleaned that day and everyday following. Other than that, stay was amazing!
Stayed 4 nights in Jun 2025

8/10 Good

Russell Wayne, Seattle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you are staying in the Ocean Tower, be sure to ask for a ‘renovated’ room. Our first night was a nightmare. When I got a text asking how our stay was going, I replied “This room sucks! The bed is ‘killing’ us!” Cheri found us a renovated room and saved our vacation!
First room!
Second room!
Stayed 3 nights in Jul 2025

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our room was dated, tv didn’t work, i think the remote batteries were dead. The clothes line in shower was broken. Not enough hooks to hang items to dry. Room is only cleaned every 4 days and it wasn’t explained we needed to request extra cleaning at check in. Even when we called housekeeping we were told they couldn’t clean our room. We had to ask for extra towells, then the just dropped a bag of towels inside the door. Tram was not working and once they got one working it was super slow, noisy and the air con wasn’t working. Still a beautiful property, but for the price it didn’t feel like a property up to Hiltons standards. If changes aren’t made soon. It will feel run down within the year. Disappointed in the condition of the hotel, faded signage and artwork signs, empty flower pots. Didn’t feel like it was worth the money spent.
Stayed 4 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service

Missing clothes

Decent place but took 30 minutes minimum to get from car to room every single time. We left over 1000 dollars in clothes hanging in the closet on accident and they “did not find anything in room” so that was extremely disappointing. Great place if u don’t want to leave your entire vacation but if u do don’t forget anything cuz it’s hour round trip to room and back.
Stayed 7 nights in Jun 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Are room was perfect!
Stayed 5 nights in Jul 2025

4/10 Poor

Daniel Elbert

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The best way to describe this place is inconvenient. Food is hard to find and significantly overpriced. Tram worked less than half of the trip so be prepared to walk a lot. Pictures posted online are much better than what we saw on property. I have no desire to ever return.
Stayed 3 nights in Jul 2025

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was big and old run down ended up with a water leak in the ceiling which was ever addressed even after contacting the front desk. The tram was broken most of the time so the half mile walk to the front and back with all the luggage was great wouldn't let my worst enemy stay here
Stayed 7 nights in Jun 2025

10/10 Excellent

Francisco Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very convenient location.
Stayed 7 nights in Jun 2025

6/10 Okay

Pawan

Travelled with family
Disliked: Cleanliness
Staff was professional location was good but room was small and i found cockroach - three days in a row
Stayed 4 nights in Jul 2025

2/10 Terrible

Sudevika

Disliked: Staff & service, property conditions & facilities
Highly recommend not staying here. The entire stay was a nightmare. No service. Extremely far walk. It's basically two hotels competing for services, and Ocean Tower is in second place. The staff were as friendly as possible given the circumstances.
Stayed 1 night in Jun 2025

10/10 Excellent

Blossom

Stayed 2 nights in Jun 2025

10/10 Excellent

Chad, Decatur

Stayed 1 night in Jun 2025

10/10 Excellent

WENMING

Stayed 4 nights in Jun 2025

6/10 Okay

Tom

Liked: Cleanliness
Nice, good for kids but not many food options onsite and expensive
Stayed 3 nights in Jun 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property itself has only one entrance. We stayed at the Ocean Tower which is about an 8-10 minute walk. However they do offer a free tram service to take you to other locations, as well as a boat. The views make this place! It’s by the ocean front, and they do have a rocky beach. There are three pools, two child-friendly pools, and one adult pool. And they’re very clean! They also have a sealed-off part of the ocean where you can paddle board, kayak, snorkel, or just swim! The water is very clean, and it’s filled with beautiful fish that you can just watch all day. The staff are very friendly and helpful! We didn’t have any negative interactions with any members of their team. We didn’t eat on property, but we would walk every day to the King or Queen’s shops, which are located about 35 minutes away, walking distance. There is a good variety of things to eat there, as well as a market for convenient shopping! To the left of the property is the Waikoloa Beach, which offers plenty of room for tourism and some a turtle preserve. Although it was a bit pricy, we did think it was worth the stay! It was beautiful!
Stayed 5 nights in Jun 2025

10/10 Excellent

Wilfredo Alexander

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and hreat amenities. Propoerty is huge. Lots of walking places. Lagoon and pools afe awesome. Rooms need to be ungraded. Very dated.
Stayed 6 nights in Jun 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful property. The lagoon pool alone was worth it. Sea turtles in the 'pool'? Yes please! Keep in mind, parking is $48 a day, which wasn't obvious.
Stayed 6 nights in Jun 2025

6/10 Okay

Margaret

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I did not like the distance we needed to walk from the front office and car parking to the hotel room. It took about 20 minutes! Ocean Tower was fine, but it needs a place to eat dinner.
Stayed 8 nights in Jun 2025

8/10 Good

Monica

Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I haven’t been here in a while, glad I booked the stay. Somethings have changed, it seems a more casual vibe than in the past. Staff was friendly, the property was beautiful. My only concern would be the one tram available and the early closure of restaurants and bars by the pool. Other than that it was a lovely staycation.
Stayed 1 night in Jun 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for an all inclusive but very spread out requiring a fair amount of walking if you are staying in the Ocean Towers.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jennie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff , loved the property and the ocean tower room.
Stayed 6 nights in Jun 2025