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"The hotel staff were all super nice! Shout out to Ms Jennie who arranged for our Sapa and Halong Bay trips. We had a memorable experience in Vietnam."

"This hotel was brilliant very cheap rooms are lovely clean and very pleasent free WiFi everywhere in hotel flat screen TV. But the best thing about hotel is the staff my husband and I have visited more than 40 countries and stayed in 5* to your basic guest house but never have we come across such ..."

"Had a great stay here. Perfect location. Staff is top level. I had an issue the first night and the next day they caught me as I was leaving for the day and asked if they can go in the room. I came back and everything was fixed. The staff themselves are all super friendly and very welcoming. I’ll ..."

"Loved everything about this hotel - the staff go above and beyond to take care of your needs. The beds are especially noteworthy - we’ve never stayed at a hotel with beds these comfortable before. Breakfast was delicious."

"Good location but little old No AC control bathrooms little old fashioned Teras bar is great Breakfast is very good"

"Great location , close to the old quarter and lake so extremely convenient. One of the best breakfast options during our trip. Staff are very helpful. Spa was average . The rooms were very clean but a little small esp with international travelers luggage ."