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"Check in staff very helpful and all staff friendly and professional"

"Good Hotel, but I the room situated on first floor was quite noisy with slamming doors and late guest coming,the bed was comfortable room very clean and located near Chinatown"

"The concert got cancelled, so we kept our hotel room. Lovely hotel, staff very friendly, and place very clean. Our room was lovely plenty of space.my only negative was the pillows were too hard, so did nt really get a good sleep, but my partner did."

"Shower not working for the second time,not a great response from the staff when the problem was highlighted"

"Loved the location and the room was big and comfortable. The bar and restaurants was brilliant and comfortable with a nice quiet/buzzy atmosphere. The staff were great too. Should’ve had better amenities, eg shower cap, slippers - those things you’d expect and need!"

"This is an incredibly special and beautiful hotel to stay in Manchester, central and with big spacious rooms. The building is magical and the dining/breakfast/bar space is very beautiful. We were very well treated and felt at home here. The only issue I would point out is that the breakfast should ..."