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Kimpton Clocktower by IHG

5.0 star property

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Photo gallery for Kimpton Clocktower by IHG

Exterior
Meeting facility
Meeting facility
Garden
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

Explore the area

View in a map
Oxford Street, Manchester, England, M60 7HA
  • Place, Manchester Palace Theatre
    ‪1 min walk‬
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Manchester Central Convention Complex
    ‪6 min walk‬
  • Airport, Manchester (MAN)
    ‪21 min drive‬

Room options

View all photos for Room (Sleeping)

Hypo-allergenic bedding, in-room safe, individually decorated

Room (Sleeping)

7.8 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 2 Double Beds

9.6 out of 10
Exceptional
(38 reviews)
  • 3 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Heritage)

Suite (Heritage) | Hypo-allergenic bedding, in-room safe, individually decorated

Suite (Heritage)

  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Heritage)

Suite (Heritage) | Hypo-allergenic bedding, in-room safe, individually decorated

Suite (Heritage)

  • 7 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Double Bed

9.2 out of 10
Wonderful
(22 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Room amenity

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite (No. 51)

Suite (No. 51) | Hypo-allergenic bedding, in-room safe, individually decorated

Suite (No. 51)

  • 122 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Room, 2 Double Beds, Accessible

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible

  • 3 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Accessible Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible (Accessible Shower)

  • 3 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Premium Room, 1 King Bed, Accessible (Roll-In Shower)

  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

Room amenity

Premium Room, 1 King Bed, Accessible

  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed (Low Floor)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Double Bed (Low Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds (Low Floor)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Single Beds (Low Floor)

  • 3 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Single Bed (City)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Single Bed (City)

  • 2 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Kimpton Clocktower by IHG

Luxury hotel with fitness centre and 24-hour business centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Kimpton Clocktower by IHG offers 270 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

21-inch flat-screen televisions come with digital channels. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the breakfast at Kimpton Clocktower by IHG. During your stay, you're just a quick walk from Canal Street. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the location and the breakfast
  • Steps from Manchester Palace Theatre and a 3-minute drive from O2 Apollo Manchester
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 17 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 27997 square feet (2601 square metres) and includes a conference centre. A fitness centre, an arcade/games room, and multilingual staff are also featured at the luxury Kimpton Clocktower by IHG.

This Victorian Manchester hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
The Refuge – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day); discounts available
  • Limo/town car service

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 22 for adults and GBP 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Refuge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • Conference centre (27,997 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1902
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children aged 13 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 22.00 for adults and from GBP 11.00 for children
  • Nearby parking fee: GBP 20 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property's elevator (lift) is 55 inches (1.4 meters) wide.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 13 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palace Hotel Manchester
Palace Manchester
Principal Manchester Hotel
Principal Hotel
Principal Manchester
Principal Manchester Hotel
Hotel Principal Manchester Manchester
Manchester Principal Manchester Hotel
Hotel Principal Manchester
Principal Manchester Manchester
The Principal Manchester
Principal Hotel
Principal
The Palace Hotel

Reviews

Kimpton Clocktower by IHG Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 992 out of 1295 reviews
Rating 8 - Good. 165 out of 1295 reviews
Rating 6 - Okay. 77 out of 1295 reviews
Rating 4 - Poor. 27 out of 1295 reviews
Rating 2 - Terrible. 34 out of 1295 reviews

Reviews

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memorable experience

What a fantastic experience from beginning to end. The social hour every evening was fantastic, to get to know the team and made us feel valued as guests. They even gave us water for the journey home. Nothing was too much trouble. Thank you for a memorable stay. The building is astounding, with unexpected features at every turn.
Stayed 3 nights in Aug 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your staff are fabulous, the reception staff were so courteous, friendly, professional and welcoming. The staff at breakfast were professional, helpful and friendly. I only spoke to one man who I think might be a cleaner, he was also very helpful, directing me to the loos. Overall, made to feel so welcome. The hotel is beautiful, rooms comfy, everything you could possibly need, comfortable beds and beautifully decorated, would have liked a room where windows open but didn't matter too much. My only very small concern, and I'm hoping you don't mind me saying...the rooms are spotless, however, there are signs in the bathroom of little bits of dirt. I always think it would be a good idea for the housekeepers to actually sit on the loo and sit in the bath to see where they've missed. Sorry to be fussy but an example of this is the handle of the bath was a bit grubby and under the stainless steel air vent in the bath has been missed.
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building with great character
Stayed 2 nights in Aug 2025

10/10 Excellent

giorgio

Excellent hotel value

Stayed 2 nights in Aug 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Aug 2025

10/10 Excellent

Bev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comments.

We stayed as a family. We told them it was our sons birthday and they made a little bag up with some sweets etc. I thought that was really thoughtful. The hotel receptionists were lovely and polite. I would definitely stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to spend a few days

A beautiful building very tastefully decorated. We were there over the Pride weekend so it was very busy and noisy with Pride parties. Reception staff were very friendly especially Kate who was particularly patient and helpful at check in. A mention to Daryl who sorted out a couple of housekeeping omissions for us. Our bathroom door was very squeaky and needs oiling, these small things make a difference. Well situated for arriving into Oxford Road station with a number of eating places close by. Can recommend Giorgios Italian just around the corner.
Stayed 2 nights in Aug 2025

10/10 Excellent

Micah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kimpton is the best

Very busy as our trip coincided with Manchester Pride festival. We decided to stay away from the Refuge bar which is a shame as we enjoy it when we stay at this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful classy hotel with really clean and comfortable rooms. Staff very polite and professional. Couldn’t fault it.
Stayed 1 night in Aug 2025

10/10 Excellent

Anoushka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying, lovely hotel great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Will

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Stayed 1 night in Aug 2025

8/10 Good

karmela

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old school hotel, walkable any where in Manchester
Stayed 4 nights in Aug 2025

8/10 Good

Dawn

Stayed 2 nights in Aug 2025

8/10 Good

Katherine

Stayed 3 nights in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mahalakshmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Such a prime location, spacious and ultra clean rooms, historic building, great service
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Our room was stifling and I asked multiple times about it the air conditioning. A lot of money to spend for 2 people to sleep on floor to try to be cool
Stayed 1 night in Aug 2025

4/10 Poor

Bjarki

Disliked: Staff & service, property conditions & facilities
Smell in room was awful - terrible really - and the room felt really unclean as a result. Some staff was quite friendly but manager seemed intent not to help us make one of the sofabeds in the room available as a bed for one of our kids - he claimed they didn't too sofabeds when the room had an extra bedrom with a proper sofa and sofabed - all we needed was extra linen and blankets/pillows but this wasn't easy to get. Will never, ever stay at this hotel again...
Stayed 2 nights in Aug 2025

2/10 Terrible

Sunny

Liked: Staff & service
Disliked: Cleanliness, amenities
1st room given to us was dirty. AC never worked in the room. Hotel has a club in front of it & you hear loud noises till 3am in the room. Overall a horrible experience. Will never go back..
Stayed 2 nights in Aug 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, room comfort

Great hotel. Great location. But tricky in hot wea

Everything was great about our stay. Fabulous room, comfortable bed but it was really warm and there was no way to cool it down. I asked for a fan but they didn’t provide one. Good in the Refuge was fabulous, complimentary drink was a lovely touch. Brrss as least was really good - lots of choice. Check in staff were great. The hotel is a bit of a maze but that adds to its character. Great location for exploring Manchester. Would definitely go back. .
Stayed 1 night in Aug 2025

10/10 Excellent

Evie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025