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"Staff are lovely, friendly and helpful. Tboroughly enjoyed our stay and will def go back"

"Perfect , checked in early, the room was lovely and clean. The staff were lovely, and very helpfull. The buffet breakfast was great, always restocked. Perfect location, definitely will be back."

"Everything about this hotel was truly wonderful. On arrival we received a warm welcome followed by a free room upgrade. The room was roomy, well equipped and clean. The hotel facilities also did not disappoint - the spa was a good way to start the day, whilst the food in the restaurant was of a high ..."

"Stayed here many times, it’s coveniently positioned and generally, the standard fits the price. Two issues though, render it second choice moving forward. Firstly, car parking cost £12 per night three years ago. Last year, it increased to £16 and now, it has increased again, to £20. Unacceptable. ..."

"Breakfast is always amazing and lovely lady who seems to work every day shows you to a table . Tea and coffee made to order . The grand is having the spa renovated at present and there’s some disruption . The shower in my room smelt very stale and the room wasn’t ready at 3 pm check in . I love York ..."

"Hotel is in a great location, the hotel it's self is brilliant very modern and clean not many staff about to comment on t"