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"Great hotel but no free upgrade!"

"2nd stay at the W, the hotel is beautiful, but the staff make it special, a special shout out to the wet deck team who always go above and beyond to make the experience special, well done guys"

"If you just want a clean bed to sleep and clean towels after the shower, this is a convenient place,particularly that it is still new. Otherwise, everything else is disappointing. few, overworked and unresponsive staff. check in takes ages. Rooms are not cleaned properly, and there is no restaurant, ..."

"Excellent all around. Staff & management were amazing."

"Beautiful hotel so confortable and clean friendly staff Highly recommend"

"Excellent location"