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Best Western Plaza Hotel Saugatuck

2.5 star property

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Photo gallery for Best Western Plaza Hotel Saugatuck

Exterior
Indoor pool, pool loungers
Lobby
Lobby
Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot tub
  • Laundry

Explore the area

View in a map
3457 Blue Star Highway, Saugatuck, MI, 49453
  • Place, Butler Street
    ‪2 min drive‬
  • Place, Saugatuck Center For the Arts
    ‪2 min drive‬
  • Place, Oval Beach
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(64 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace | Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plaza Hotel Saugatuck

Hotel with free breakfast, near Lake Michigan
This smoke-free hotel features an indoor pool, a fitness centre and Access to hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and laundry facilities.
Best Western Plaza Hotel Saugatuck offers 52 air-conditioned accommodations with coffee/tea makers and designer toiletries. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plaza Hotel Saugatuck. During your stay, you're just a quick walk from Clearbrook Golf Club. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the location
  • 7 minutes by car from Lake Michigan and 12 minutes from Oval Beach
Best Western Plaza Hotel Saugatuck offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available. Best Western Plaza Hotel Saugatuck also features a vending machine, a garden, and a picnic area. Free self parking is available.

This Saugatuck hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Early check-in fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plaza Hotel Saugatuck
Best Western Plaza Saugatuck
Best Western Saugatuck
Saugatuck Best Western
Saugatuck Best Western
Best Western Saugatuck
Best Western Plaza Hotel Saugatuck Hotel
Best Western Plaza Hotel Saugatuck Saugatuck
Best Western Plaza Hotel Saugatuck Hotel Saugatuck

Best Western Plaza Hotel Saugatuck Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 371 out of 1001 reviews
Rating 8 - Good. 371 out of 1001 reviews
Rating 6 - Okay. 163 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Sandra, Laurel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pretty mediocre for a Best Western.
Stayed 2 nights in Aug 2025

6/10 Okay

Rachelle, Des Moines

Travelled with family
Liked: Cleanliness, staff & service
Breakfast was adequate, nothing special. Hotvwater for tea wasn't hot, biscuits were dry. No alternative milk options. Bathroom needs an exhaust fan. Beds were comfortable and staff was attentive when we needed help with AC and TV. Hotel was ok but vastly overpriced for an outdated property.
Stayed 1 night in Aug 2025

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the Beeline bike trail!
Stayed 1 night in Aug 2025

8/10 Good

Sharon

Stayed 2 nights in Aug 2025

6/10 Okay

Aria

Travelled with family
Disliked: Property conditions & facilities, room comfort

Stuffy Rooms, Can't Breath

The room was very stuffy
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

room adequate but hotels needs updating

room ok, bed comfortable. did not try continental breakfast. just outdated. needs to be refreshed.
Stayed 1 night in Aug 2025

6/10 Okay

Mike

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and close to downtown
Stayed 1 night in Aug 2025

6/10 Okay

Jeff

Kind of dingy and dated property, could use a refresh in the public areas. Room was ok, although that had to be the lowest toilet I've ever used.
Stayed 2 nights in Aug 2025

6/10 Okay

Patrick

Travelled with family
Liked: Staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Kelsy

Liked: Staff & service
We enjoyed our stay at the Best Western in Saugatuck. Very convenient location to downtown (5 minutes) and easy to navigate check in and out. The staff were friendly and went the extra mile for guests. The room did have a musty smell requiring us to spray fabreeze constantly and you could hear people walking, talking, etc constantly as well.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Very budget accommodations. Musty, old, but the owners were doing the best they could. Would not stay here again.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness

Breakfast

The food at the breakfast was just OK, the coffee was not good, the selection of food was good, but more fresh fruit would be wonderful!
Stayed 1 night in Aug 2025

4/10 Poor

Retha

Disliked: Cleanliness, amenities, property conditions & facilities
Room they gave me was GROSS! Filthy! And there was a HUGE leak under the A/C that soaked the carpet! Totally unacceptable! Got a new room but not much better. Discarded trash between the bed and behind the trash can. Really?? I disinfected all surfaces and double checked for bedbugs. But was still uneasy...Would have stayed at another hotel If anything else in the area was available and affordable... This hotel totally needs a complete renovation that it hasn't had in 20+ years. Its just grimy and sad! I won't return and don't recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Prasanna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place near Saugatuck downtown
Stayed 2 nights in Aug 2025

6/10 Okay

Stephen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Lynne

Travelled with family, Travelled with family and small children
Liked: Cleanliness
The hotel is old, and run down, it needs updated!
Stayed 2 nights in Jul 2025

4/10 Poor

Randall

Travelled with partner
The carpeting is disgusting. Decor is out of date and too dark. Suggest some outside seating as well.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
This one needs work . Some Best Westerns are great but this one ain't.
Stayed 5 nights in Jul 2025

6/10 Okay

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Janice

Stayed 2 nights in Jul 2025

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, very friendly and comfy
Stayed 1 night in Jul 2025

6/10 Okay

Mary

Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Why not a microwave in room?
Stayed 1 night in Jul 2025