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MainStay Suites Victorville - Hesperia

2.5 star property

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Photo gallery for MainStay Suites Victorville - Hesperia

Standard Room, 1 King Bed, Non Smoking | Private kitchenette | Fridge, microwave, dishwasher, toaster
Exterior
Standard Room, 1 King Bed, Non Smoking | Iron/ironing board
Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains
Exterior

Reviews

4.8 out of 10

Popular amenities

  • Kitchen
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
13409 Mariposa Rd, Victorville, CA, 92395
  • Place, Victorville Municipal Golf Course
    ‪1 min drive‬
  • Place, Victorville City Hall
    ‪1 min drive‬
  • Place, Green Tree Golf Course
    ‪2 min drive‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪38 min drive‬

Room options

Double or Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

MainStay Suites Victorville - Hesperia

Hotel with free parking, in the vicinity of Desert Valley Hospital
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and camper van/bus/lorry parking. WiFi in public areas is free.
MainStay Suites Victorville - Hesperia offers 94 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. Beds feature premium bedding. Televisions come with premium cable channels and Netflix. Kitchenettes offer fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

During your stay at MainStay Suites Victorville - Hesperia, you'll be within walking distance of Victorville Municipal Golf Course. Free WiFi in public areas, free self-parking and laundry facilities are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include laundry facilities and a lift
  • 6 minutes by car from Desert Valley Hospital
MainStay Suites Victorville - Hesperia offers its guests laundry facilities, camper van/bus/lorry parking, and a lift. WiFi is free in public spaces. Self parking is free.

This Victorville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

More

  • 2 buildings
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Red Roof Inn Hotel Victorville
Red Roof Inn Victorville
Red Roof Inn Victorville Hotel
Victorville Red Roof Inn
Red Roof Victorville
Mariposa Inn Hotel
Mariposa Inn Victorville
Red Roof Inn Victorville
Mariposa Inn Hotel Victorville

Reviews

MainStay Suites Victorville - Hesperia Reviews

4.8

5.0/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities
Rating 10 - Excellent. 92 out of 869 reviews
Rating 8 - Good. 126 out of 869 reviews
Rating 6 - Okay. 153 out of 869 reviews
Rating 4 - Poor. 164 out of 869 reviews
Rating 2 - Terrible. 334 out of 869 reviews

Reviews

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There were loud parties all night on the balcony and my car windshield was broken the next morning.
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so scared to stay there. The door was broken at the bottom and no real locks. The bedding was nasty with burn hole, the floor was nasty black the room smelled horrible. There was a man shooting in his car in the hotel parking lot...people were living in the rooms and the mist scariest part was there was a 2 men watching us. It was the worst place ever
Stayed 1 night in Oct 2020

4/10 Poor

Esaul

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2020

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse place I’ve ever not checked in!!!

We tried to check in and the person behind the desk was fighting with a person in maintenance. There were a lot of sketchy people around that had no place to go at 730 at night so I left and found another place to stay!
Stayed 1 night in Oct 2020

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience

Came into a dirty room, no towels, 1 pillow, holes in the walls, tv didn't work, bathtub was stained with some sort of black substance... The room was not not in a good condition at all, i will never stay there again.
Stayed 1 night in Oct 2020

2/10 Terrible

Zeke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Yuraze

Stayed 1 night in Oct 2020

2/10 Terrible

Edward

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

never again

where do I begin? The check in was slow and confusing for the staff. Once I arrived in the room 220 I discovered there was no remote control for the TV but yet the TV was on. I called the front desk and asked for a remote control for the TV. The staff said I would have to wait until 5:00pm until another staff member came into work. The second thing the shower was not cleaned I was able to rub off left over dirt with my finger. You would think during covid-19 the staff would ensure every room was completely sanitized. After I braved the dirty shower I discovered the twoles were stained and dirty. At that point I went down to the lobby to inform the staff of the rooms condition. The staff was rude and accused me of lying stating there cleaning staff cleaned every room witch was untrue. Then the desk staff stated that I should check out and I should find another hotel instead of fixing the issue. At that point I had worked a 16 hour day and I had to return to work in just 61/2 hours so I did not have time to find another room nor was I in any condition to drive 62 miles home so I slept in the dirty room in fear if I drove home I would be involved in a traffic accident. I am dissatisfied with the staff and highly dissatisfied of there treatment of me. I do not recommend the Victorville location to anyone. I wish I would have taken pictures I had no Idea you could upload them to this site. I will never stay there again. they have forever lost my business.
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
There were roaches in the room, it had a really bad odor, the toilet seat was broken, in the shower it felt like the floor was about to collapse, and it was just very dirty inside the room and outside
Stayed 2 nights in Oct 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service
Bought the hotel for my little brother, they did not let him check in becaude he was 18
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad. All bad.

Hands down the shadiest motel I've ever stayed at and I've seen a lot. It was so bad that I left after about 15 minutes after seeing all the crackheads and homeless people littering the property. I didn't even care that it was non-refundable. Do NOT stay here.
Stayed 1 night in Sep 2020

2/10 Terrible

Kathleen

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst conditions I have ever stayed in
Stayed 1 night in Oct 2020

2/10 Terrible

Paul

Stayed 1 night in Oct 2020

6/10 Okay

Omar

Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2020

2/10 Terrible

Raul

Stayed 1 night in Sep 2020

2/10 Terrible

Antonie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

everything was awful
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

2/10 Terrible

Debra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience I have ever had

Stayed 1 night in Sep 2020

4/10 Poor

Neil

Disliked: Cleanliness, staff & service, property conditions & facilities

Woukdnt visit again.

It took about 10 minutes to get the woman at the front desk to even look up my reservation i already paid for since they were booked. Room wasnt very clean (bedsheets, some of the bathroom, ext). Some of the stares going to the 3rd floor dont feel cery stable. I wont go back there.
Stayed 1 night in Sep 2020

2/10 Terrible

kenneth

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel experience

DO NOT STAY HERE ! Very dirty, parking lot and lobby was disgusting. Very sketchy people hanging out in the parking lot. Showed up to check in a 7pm and found out they gave away my prepaid room. Had to find a different hotel to stay at.
Stayed 1 night in Sep 2020

2/10 Terrible

Dante

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020