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Smile Hotel Hakata Ekimae

2.5 star property

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Photo gallery for Smile Hotel Hakata Ekimae

Daily buffet breakfast (JPY 1000 per person)
Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Reception
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
3-8-18 Hakata-ekimae, Hakata-ku, Fukuoka, Fukuoka-ken, 8120011
  • Place, Canal City Hakata
    ‪7 min walk‬
  • Place, Marine Messe Fukuoka
    ‪5 min drive‬
  • Place, Port of Hakata
    ‪6 min drive‬
  • Airport, Fukuoka (FUK)
    ‪4 min drive‬

Room options

View all photos for Single Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking

8.0 out of 10
Very good
(26 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Single Room Non smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room Non smoking

  • Sleeps 1

View all photos for Single Room Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room Smoking

  • Sleeps 1

View all photos for Double Room Non smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room Non smoking

  • Sleeps 2

View all photos for Double Room Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room Smoking

  • Sleeps 2

View all photos for Twin Room Non smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room Non smoking

  • Sleeps 2

View all photos for Twin Room Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room Smoking

  • Sleeps 2

View all photos for Semi Double Room Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Semi Double Room Smoking

  • Sleeps 2

View all photos for Semi Double Room Non smoking

Desk, iron/ironing board, free WiFi, bed sheets

Semi Double Room Non smoking

  • Sleeps 2

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About this property

Smile Hotel Hakata Ekimae

Hotel with a 24-hour front desk, 7-minute walk to Canal City Hakata
Dry cleaning, laundry facilities and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Other amenities include a vending machine.
Smile Hotel Hakata Ekimae offers 118 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and bidets.

This Fukuoka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Smile Hotel Hakata Ekimae. During your stay, you're just a quick walk from Canal City Hakata. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • Guests speak favourably about the proximity to public transport and the clean guestrooms
  • 7 minutes by foot from Canal City Hakata and a 3-minute drive from Marine Messe Fukuoka
As a guest of Smile Hotel Hakata Ekimae, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Fukuoka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,000 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1000 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hakata Ekimae
Smile Hakata Ekimae Fukuoka
Smile Hotel Hakata Ekimae Hotel
Smile Hotel Hakata Ekimae Fukuoka
Smile Hotel Hakata Ekimae Hotel Fukuoka

Smile Hotel Hakata Ekimae Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 409 out of 986 reviews
Rating 8 - Good. 445 out of 986 reviews
Rating 6 - Okay. 100 out of 986 reviews
Rating 4 - Poor. 17 out of 986 reviews
Rating 2 - Terrible. 15 out of 986 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our time staying at Smile Hotel was good. The staff was helpful especially when I was having trouble.
Stayed 4 nights in Jul 2025

10/10 Excellent

TIMOTHY, Westport

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, comfortable bed and good value.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tomani

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Value stay in Fukuoka.

Nice stay best value for the area when I was searching Good size room for 2 people. Very convienent to JR station. 8 min walk
Stayed 2 nights in Jan 2025

10/10 Excellent

PEIYIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Wifi security. No stay here anymore.

Wifi is unsecured without password. Biggest no no. Will not stay in Smile anymore. C’mon, isn’t this a common protocol, internet hygiene factor?
Stayed 2 nights in Nov 2024

8/10 Good

Carson

Liked: Staff & service
Stayed 3 nights in Jun 2024

8/10 Good

Richard

Travelled with family
Liked: Staff & service, room comfort

Easy access to all places

Very convenient in access to eating and shopping areas. Close to main train and bus station.
Stayed 2 nights in Jun 2024

2/10 Terrible

Vincent

Staff members is ok , but we didn’t get any room cleaning for staying 4 nights .
Stayed 5 nights in Apr 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many restaurants and station. Little loud at night from people at a popular ramen shop across from hotel, but it was mostly fine. Would stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money. Be sure to buy a voucher for breakfast a day before to save 300 yen.
Stayed 2 nights in Mar 2024

10/10 Excellent

evelyn

Stayed 1 night in Mar 2024

6/10 Okay

James, Koriyama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, lots of dining options in the area and not too far from Hakata train station!
Stayed 2 nights in Dec 2023

6/10 Okay

Man Hei

Liked: Cleanliness, staff & service

budget stay

it is a budget hotel that i would recommend for business trip or young folks, definitely not for couple
Stayed 1 night in Nov 2023

8/10 Good

nelia

Liked: Cleanliness, staff & service, property conditions & facilities
I got fresh towels everyday👍. The hotel is very near Hakata Station. A popular local ramen shop is just around the corner of the hotel. A local bus stop is just one block away. Very comfortable place.
Stayed 4 nights in Nov 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
A nice little hotel near the station and easy access to the centre of town, staff were polite and friendly and apart from lack of storage space for clothes (a normal thing in Japan hotels) everything was really good.
Stayed 4 nights in Nov 2023

10/10 Excellent

Daniel

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
i like that you can see the status of the washing machine and dryers on the TV in your room (although I didn't find it until the second night).
Stayed 3 nights in Oct 2023

8/10 Good

Joseph

Stayed 5 nights in Aug 2023

8/10 Good

Kuuleimomi P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

ナスラ, 熊本

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated how welcoming the staff was, and how comfortable the room was. The breakfast was very delicious as well. I think it would be nice to extend the breakfast time to 10:00.
Stayed 3 nights in Mar 2020

8/10 Good

YUJUNGw

Business traveller
Liked: Staff & service
Stayed 6 nights in Aug 2019

4/10 Poor

Fung

Disliked: Staff & service
No luggage rack, no coffee, no shaving cream...If I can book it again, I won't book it again.
Stayed 2 nights in Nov 2019