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"We had our wedding reception in the Oak room for 75 guests. Everything from start to finish was perfect. The support from planning this from Emily, all the event setup on the day, the welcome drinks, food, bar And all Staff were exceptional. We all Had an amazing time - thank you very much!"

"Breakfast is always amazing and lovely lady who seems to work every day shows you to a table . Tea and coffee made to order . The grand is having the spa renovated at present and there’s some disruption . The shower in my room smelt very stale and the room wasn’t ready at 3 pm check in . I love York ..."

"Perfect , checked in early, the room was lovely and clean. The staff were lovely, and very helpfull. The buffet breakfast was great, always restocked. Perfect location, definitely will be back."

"Stayed here many times, it’s coveniently positioned and generally, the standard fits the price. Two issues though, render it second choice moving forward. Firstly, car parking cost £12 per night three years ago. Last year, it increased to £16 and now, it has increased again, to £20. Unacceptable. ..."

"Everything about this hotel was truly wonderful. On arrival we received a warm welcome followed by a free room upgrade. The room was roomy, well equipped and clean. The hotel facilities also did not disappoint - the spa was a good way to start the day, whilst the food in the restaurant was of a high ..."

"Hotel is in a great location, the hotel it's self is brilliant very modern and clean not many staff about to comment on t"