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"Very spacious, beautiful hotel and property. The staff was very nice. Only complaint was the bed stiff. They have fans if needed and you can open the windows if needed. Close to everything in town. Super convenient from the train station. I would stay here again. Loved it."

"Excellent location and friendly staff"

"Lovely welcome on arrival. Rooms were dark inside which was fine for us but could imagine it might be a problem for some. Vanity mirror with lights attached didnt work, and when reported (more to report that we didnt break it, rather than get it fixed) reception was uninterested. Brilliant shower ..."

"A really nice hotel with great amenities, modern / clean room decor and a fantastic location. We come to York every year - we’ll definitely return!"

"I enjoyed our stay, couple of issues needed to be addressed, had problems with floor lamps in our room but managed to resolve ourselves, we reported that our wardrobe had only one sliding door instead of two, but action was taken, otherwise the general stay was good."

"Short bank holiday stay. Great location with shops and restaurants nearby and close to station. Lovely big room, soft bed and great breakfast and service. Room view was the back so not great. Hopefully get to use the spa on next visit!"