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Novotel York Centre

4.0 star property

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Photo gallery for Novotel York Centre

A bar area with stools, shelves of bottles, and a counter.
Exterior
Restaurant
Exterior
Family Double Room, 1 Queen Bed with Sofa bed | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available

Explore the area

View in a map
Fishergate, York, England, YO10 4FD
  • Place, York Barbican
    ‪4 min walk‬
  • Place, Clifford's Tower
    ‪4 min walk‬
  • Place, Shambles
    ‪9 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪65 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Executive Room, 1 Queen Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a sofa, a desk, and a television.

Superior Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(59 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with two beds, a desk, a chair, a small table, and a view of the outdoors.

Superior Room

9.2 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(65 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

A modern hotel room with a flat-screen TV, a desk, a chair, a sofa, and a large window with curtains.

Deluxe Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

A modern hotel room with a flat-screen TV, a desk with a chair, a sofa, and a coffee station.

Junior Suite, 1 Queen Bed with Sofa bed

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Double Room, 1 Queen Bed with Sofa bed

Family Double Room, 1 Queen Bed with Sofa bed | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Family Double Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(26 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Novotel York Centre

An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, coffee/tea in a common area and conference space. Housekeeping is available on request.
Novotel York Centre offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit and hairdryers. This York hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a sauna.
Our customers tell us they can't get enough of Novotel York Centre's great location. During your stay, you're just a quick walk from York Barbican. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Gourmet Bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, meeting rooms and conference space
  • On-site recreation includes a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Shambles and York Christmas Market
  • Cats and dogs welcome for a fee
Novotel York Centre offers its guests an indoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at Novotel York Centre. For a fee, parking is available.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Gourmet Bar – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 19 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gourmet Bar

Things to do

  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,153 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1986
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 40
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18 per person
  • Self-parking fee: GBP 19 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40 (subject to availability)
  • Late check-out fee: GBP 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel York Centre Hotel
Novotel Hotel
Novotel Hotel York Centre
Novotel York Centre
Accor York Centre
Hotel Novotel York
Novotel York Centre Hotel York
York Novotel
Novotel York Centre York
Novotel York Centre Hotel
Novotel York Centre Hotel York

Novotel York Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 541 out of 1000 reviews
Rating 8 - Good. 296 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable room, with a fabulous breakfast which was well worth the money.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

DALE

Liked: Cleanliness, staff & service, amenities
Great hotel and facilities, visited twice and will visit again, would recommend.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and sauna area was very clean and well kept. We enjoy our stay very much,room clean and comfortable, staff helpful and friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Danyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here and the staff were very helpful. The room was clean and quiet. Overall very nice!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities
Clean, great location good sized room
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lucinda

Liked: Amenities
Clean, spacious rooms, pool
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
The pool and sauna were lovely and friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Szymon

Liked: Cleanliness, staff & service
Room was clean, staff very helpful. Breakfast was very good
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
Lovely hotel, had everything we needed.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities
Room was great, staff were friendly and helpful and the pool and sauna facilities were excellent.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Room was great with single beds for the kids which is always a bonus!
Stayed 1 night in Jan 2026
Verified

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Pets welcome
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful, room was tidy and the bed was nice and comfy only thing I’d complain about is that it is £18 for parking per night
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

annmarie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything required at breakfast. Room clean and comfortable
Stayed 2 nights in Mar 2026
Verified

8/10 Good

gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , good price , good walking distance to sights. Only minus , is that the mattress need replacement
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed many times at this hotel. Parking is safe and a reasonable price for York. The reception is always well presented, the reception staff there are always polite, friendly and helpful. We have stayed in many rooms on different floors they have always been clean, spacious and quiet.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lisa

Clean room, helpful staff, comfy beds
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Temperature just right. Bedding appropriate. Clean, spacious hotel with the added bonus of a pool! (Don’t forget to book your time though!) Five minute walk to York Castle Museum and not too much more to town centre. Highly recommend!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast selection
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Great facilities. Pool added value. In-house restaurant great for breakfast and prob underrated for convenient evening meal
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Chris

Liked: Staff & service, amenities
The staff were lovely, the breakfast was great and the swimming pool excellent.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful. Room was spotless and very comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
Breakfast was really good. The swimming pool was a nice extra. Hotel is located in a convenient setting not far from the centre.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

andrea

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room with excellent service and breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alfredo S

Liked: Cleanliness, property conditions & facilities
The room was in great condition The staff was very friendly!
I’d like to say thank you and recognize Lilly pictured here with me in this photo. She was very sweet and kind. She offered many good suggestions for sightseeing and excellent recommendations for restaurants.
Stayed 9 nights in Dec 2025

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