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"Nice clean warm room, was a little bit of noise which was to be expected in the centre , it didn’t disturb us. Breakfast was nice and served tea/coffee at the table which was nice"

"Staff so friendly. Breakfast was top class."

"Perfect position in central newcastle. Hotel reception was very friendly and professional, even supplying earplugs on request. Parking was free on site and secure. All aspects of hotel clean and tidy, lots of eating and drinking options on site. Breakfast in bedroom was great. Would definitely stay ..."

"The hotel is fab - check in was great - brilliant guy in the desk at 6pm last night. Same checkout wasn’t the same - same guy in but his younger colleague dealt with us - rude- didn’t look me in the eye once- carried on doing what he was doing on the computer. Very unhelpful re car park situation- ..."

"Not sure how the hotel maintains the 4*status. The bar staff on the second day was great. They managed to get us a burger from the evening menue an hour before the lunch menue finished. Highly appreciated. The breakfast was for £16 p.P. A bit pricey for what it was. The superior room was 11qm with ..."

"Welcome was average, just going through the motions. Club room was furnished with some taste, although a bit of wear was showing on furniture. Bathroom fan not working, which drives me mad but I’ve given up complaining to any hotel as it’s so common. I know these things burn out easily when lights ..."