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Sandman Signature Newcastle Hotel

Property class: 4

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Photo gallery for Sandman Signature Newcastle Hotel

Exterior
Point of interest
Breakfast, lunch, dinner served; Fusion cuisine
Point of interest
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • Place, St. James' Park
    ‪1 min walk‬
  • Place, Chinatown
    ‪2 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Stadium View

Standard Room, 1 King Bed, Stadium View | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Stadium View

8.4 out of 10
Very good
(86 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Sofa Bed, Kitchenette

Accessible bathroom

Studio, 1 King Bed, Sofa Bed, Kitchenette

8.8 out of 10
Excellent
(17 reviews)
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette | Accessible bathroom

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

8.2 out of 10
Very good
(15 reviews)
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Balcony

Executive Suite, 1 King Bed, Kitchenette, Balcony | Pillow-top beds, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed, Kitchenette, Balcony

7.8 out of 10
Good
(12 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette | Pillow-top beds, in-room safe, desk, blackout curtains

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 King Bed, Bunk Beds, Kitchenette

Family Suite, 1 King Bed, Bunk Beds, Kitchenette | Pillow-top beds, in-room safe, desk, blackout curtains

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

Accessible bathroom

Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
Holiday Inn Express Newcastle City Centre by IHG
Newcastle City Center
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,006 reviews
The price is €69
includes taxes & fees
4 May - 5 May
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About this property

Sandman Signature Newcastle Hotel

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. Fridges and microwaves are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sandman Signature Newcastle Hotel. During your stay, you're just a quick walk from St. James' Park. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Enjoy Fusion cuisine while dining at Shark Club Gastro Bar
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from St. James' Park and a 4-minute drive from Quayside
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sandman Signature Newcastle Hotel.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Shark Club Gastro Bar – This restaurant specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 19 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Shark Club Gastro Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The following facilities are closed for Christmas Day:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 15 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20.00 for adults and from GBP 7.50 for children
  • Off site parking fee: GBP 19 per day (0.5 mi away; open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 15 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 522 out of 1006 reviews
Rating 8 - Good. 239 out of 1006 reviews
Rating 6 - Okay. 142 out of 1006 reviews
Rating 4 - Poor. 66 out of 1006 reviews
Rating 2 - Terrible. 37 out of 1006 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

SZE CHUN

Stayed 3 nights in Jan 2026

6/10 Okay

Judith

Liked: Staff & service
Disliked: Cleanliness
Rooms very small. Mold around windows and overall a bit shabby.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Staff very helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

2/10 Terrible

SP

25 minute queue to check in. Poor double glazing = noisy room.
Stayed 1 night in Jan 2026

4/10 Poor

Neil

Business traveller
Liked: Cleanliness
Disliked: Staff & service
No hot water for 3 night stay. Staff tried to tell me how to use a tap to get hot water. I’m a shopfitter with 35 years experience.
Stayed 3 nights in Jan 2026

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, amenities
Very happy with the room (bed, shower, desk and tv great). Perfect location also. I will come back to try the food and drinks as was sadly only in the hotel for one night.
Stayed 1 night in Jan 2026

2/10 Terrible

Neil

Stayed 1 night in Nov 2025

8/10 Good

karl

Liked: Cleanliness, staff & service
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Room was spotless, staff were really friendly, easy check in overall a great stay
Stayed 2 nights in Jan 2026

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel centrally located - metro stop next to hotel. Had executive suite with balcony- balcony view was of a building site - don’t bother with this unless you want to smoke / vape at your room - staff said to book high level at the front and there are great views.
Stayed 1 night in Jan 2026

10/10 Excellent

annmarie

Liked: Cleanliness, staff & service, amenities
excellent stay got upgraded to a suit beautiful white bedding and robes..breakfast fresh and HOT!
Stayed 1 night in Jan 2026

8/10 Good

Martyn

Liked: Cleanliness, staff & service, amenities
Nice reception. Nice rooms.
Stayed 3 nights in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Great position
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

4/10 Poor

Jed

Business traveller
Liked: Cleanliness
It was incredibly noisy until well after midnight
Stayed 1 night in Jan 2026

8/10 Good

Simon

Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location and room was pleasant
Stayed 1 night in Jan 2026

8/10 Good

Rod

Liked: Cleanliness
Basic, very small but clean. Did the job.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

10/10 Excellent

jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jan 2026

10/10 Excellent

Libby

Stayed 3 nights in Jan 2026

10/10 Excellent

Stephen, Market rasen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food
Stayed 1 night in Dec 2025

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff very helpful, rooms was perfect
Stayed 2 nights in Jan 2026

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