Sandman Signature Newcastle Hotel

4.0 star property

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Photo gallery for Sandman Signature Newcastle Hotel

Exterior
Lobby sitting area
Lobby
Hallway
Lobby

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • St. James' Park
    ‪2 min walk‬
  • University of Newcastle-upon-Tyne
    ‪7 min walk‬
  • Quayside
    ‪19 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪9 min drive‬

Room options

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

8.2 out of 10
Very good
(13 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Studio, 1 King Bed, Sofa Bed, Kitchenette

8.6 out of 10
Excellent
(10 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

8.4 out of 10
Very good
(5 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Stadium View

8.4 out of 10
Very good
(65 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Kitchenette, Balcony

8.6 out of 10
Excellent
(8 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

  • Sleeps 2
  • 1 King Bed

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About this property

Sandman Signature Newcastle Hotel

Hotel with a restaurant, steps from St. James' Park
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. Fridges and microwaves are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sandman Signature Newcastle Hotel. During your stay, you're just a quick walk from St. James' Park. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Enjoy Fusion cuisine while dining at Shark Club Gastro Bar
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from St. James' Park and a 4-minute drive from Quayside
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sandman Signature Newcastle Hotel.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Shark Club Gastro Bar – This restaurant specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 17 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Shark Club Gastro Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The following facilities are closed for Christmas Day:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 15 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 for adults and from GBP 5.00 for children
  • Nearby parking fee: GBP 17 per day (open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 15 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 489 out of 1008 reviews
Rating 8 - Good. 264 out of 1008 reviews
Rating 6 - Okay. 137 out of 1008 reviews
Rating 4 - Poor. 79 out of 1008 reviews
Rating 2 - Terrible. 39 out of 1008 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Josh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Linda

Liked: Room comfort
Disliked: Property conditions & facilities

Disappointing

Great location but rooms are a bit tiered could do with maintenance on a few areas
Stayed 2 nights in Apr 2025

2/10 Terrible

Richard

Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for the football fan

The hotel is located next to St James's Park, so ideal for going to the match, and across the road is the Stack, which is open to the public, and a fantastic experience with lots of street food booths and bars. Great atmosphere on match days but get there early. The hotel is comfortable but lots of external noise from the Stack. The breakfast at the hotel was disappointing, typical buffet selection but the the bacon, sausage, & black pudding was over cooked and tasteless. The reception staff were very helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Jane

Stayed 1 night in Mar 2025

10/10 Excellent

Celene

Stayed 2 nights in Apr 2025

2/10 Terrible

Kawal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The towel smelled liked pee and toilet paper was already used by someone the room was not clean at all I saw other rooms they had bigger tables and better space than mine at the same price
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet comfortable
Stayed 2 nights in Apr 2025

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are first class will definitely be back easy to get parked and the hotel was buzzing ❤️.
Stayed 1 night in Apr 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing all round
Stayed 1 night in Apr 2025

8/10 Good

Andrew Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was noisy till midnight
Stayed 1 night in Apr 2025

10/10 Excellent

Jarrod

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Brilliant location. Modern spacious rooms with good shower. Will definitely stay again when in Newcastle.
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liked it so much I’ve booked again!

I needed a couple of files printed and the reception staff were extremely helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Sandman team always look after us well, we'll be back again very soon.
Stayed 1 night in Mar 2025

10/10 Excellent

Audra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Salvatore

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

8/10 Good

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price

Reasonable price. Good sized room. Heating very basic - either very hot or cold. Thin duvet, comfy bed. Had suite but living area too narrow to watch tv- tv very close to sofa. Lovely breakfast.
View from breakfast
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Awful

Staff were lovely. Breakfast was good. Room wasn’t very clean - stained bath mat, stained toilet seat, leaking shower. Very noisy even on the 9th floor. Dirty corridor leading to the room. Will not be back.
Stayed 1 night in Mar 2025

8/10 Good

Martyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Nice stay but very noisy road

Very nice stay but very terrible road noise if you have a stadium facing room. Take ear plugs or ask for another room.
Stayed 1 night in Mar 2025