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"Overall the hotel is good. But, unfortunately our room wasn't. The extractor fan in the bathroom would not switch off! It ran all night and therefore, we had an extremely disturbed nights sleep. We did ring reception at 10.30pm to ask about this problem and they told us it would switch off at midnight.....sadly ..."

"Great hotel will stay again"

"We booked this stay for our daughters birthday, all the staff were fantastic throughout our stay. The reception were great with our daughter, they noticed it was her birthday and gave her a nice jar of jelly beans. The room was clean and as expected, facility's were great especially the pool area. ..."

"As for the hotel and location it’s great spot ! For sleeping to hot , Train noise and pillows lumpy not nice at all . One receptionist a bad attitude on arrival it was 2pm with the word WHAT . I said we would like to book in answer ! NOT TILL 3PM . Shoot me down !"

"Great hotel and always my first choice fur Newcastle"

"Reception staff were very friendly and professional. Hotel is situated on the quayside and a short walk from the city center. Rooms are very clean and well set out."