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Maldron Hotel Newcastle

4.0 star property
VIP Access

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Photo gallery for Maldron Hotel Newcastle

Exterior
Hypo-allergenic bedding, in-room safe, laptop workspace
Reception
Breakfast, lunch, dinner served; garden views
In-room dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Newgate Street, Newcastle-upon-Tyne, England
  • Place, Chinatown
    ‪1 min walk‬
  • Place, St. James' Park
    ‪3 min walk‬
  • Place, Castle Keep
    ‪9 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Double Room

9.2 out of 10
Wonderful
(48 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Single

Hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Double Single

8.8 out of 10
Excellent
(30 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive King

Hypo-allergenic bedding, in-room safe, laptop workspace

Executive King

7.6 out of 10
Good
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Family Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Executive Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Twin Room

8.8 out of 10
Excellent
(18 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, laptop workspace

Junior Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Maldron Hotel Newcastle

Hotel with a restaurant, steps from Chinatown
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and dry cleaning are on-site.
Maldron Hotel Newcastle offers 265 air-conditioned accommodations with a safe and an iron/ironing board. 32-inch flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Maldron Hotel Newcastle. During your stay, you're just a quick walk from St. James' Park. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy garden views while dining at Grain & Grill Restaurant
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, 4 meeting rooms and laundry facilities
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Chinatown and 3 minutes on foot from St. James' Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. 4 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Maldron Hotel Newcastle also features a vending machine, a garden, and coffee/tea in common area.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Grain & Grill Restaurant – Overlooking the garden, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Grain & Grill Bar – On-site bar. Open daily.
Red Bean Roastery Coffee – This coffee shop serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Grain & Grill Bar
  • Grain & Grill Restaurant
  • Red Bean Roastery Coffee

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For bookings of 10 people or more, this property charges GBP 100 bond per room on arrival against damages and / or noise disruption to other guests which is refundable on departure providing there has been no issues during the stay.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12 for adults and from GBP 6 for children
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Maldron Hotel Newcastle Newcastle-upon-Tyne
Maldron Newcastle Newcastle-upon-Tyne
Maldron castle castleuponTyne
Maldron Hotel Newcastle Hotel
Maldron Hotel Newcastle Newcastle-upon-Tyne
Maldron Hotel Newcastle Hotel Newcastle-upon-Tyne

Maldron Hotel Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 720 out of 1082 reviews
Rating 8 - Good. 245 out of 1082 reviews
Rating 6 - Okay. 70 out of 1082 reviews
Rating 4 - Poor. 25 out of 1082 reviews
Rating 2 - Terrible. 22 out of 1082 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Nick

Liked: Cleanliness, staff & service
For the cost, the hotel was poor value. Simple things like batteries not working in the tv remote and the shower being broken does not strike me as 4* facilities. Breakfast was ok but only one coffee machine working doesn’t help. If you want to charge the premium rate you should offer a premium service.
Stayed 1 night in Oct 2025

10/10 Excellent

Dharmesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Fiona

Travelled with family
Liked: Cleanliness
Room was on the small side and TV kept switching off randomly.. Breakfast was good, plenty selection and nice option of table service order for cooked option. Overall nice and clean but I wouldn't compare it that favourably to premier inns I have stayed in, so for me, not worth the higher price than P.I.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Ross

Stayed 1 night in Oct 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in excellent location. All staff were really friendly and provided helpful information about the hotel's services. Bed was very comfortable and room was a good size and very clean. Quality bed linen and towels too. Plenty of choice of cooked and continental style breakfast items. Really great value stay. Will definitely be back for another stay.
Stayed 2 nights in Oct 2025

8/10 Good

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great luxurious hotel right in the centre of Newcastle! Only negative that sticks out was that we could hear the fan extractor outside the window of our room on a night. It was quite noisy and struggled to block it out.
Stayed 1 night in Oct 2025

6/10 Okay

Sean

Liked: Staff & service, room comfort

Great service, but room felt cheap

Great friendly Geordie hospitality and service from the staff. Alas, the room - while clean - had no view and the build quality of the room walls and their thinness mean you hear everything. Seems like the hotel was built on the cheap. Great location though being in the heart of the city.
Stayed 2 nights in Sep 2025

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central hotel, lovely clean rooms and nice breakfast. Although very busy so had to clean and set own table, ran out of coffee beans and pastries, but would stay again. Good value evening meal deal and friendly staff. Really needs a loo brush in bathrooms and shower caps.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lucy

Stayed 1 night in Oct 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Alexandra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The room was incredibly noisy with music from an external venue. When I asked reception staff for another room none of equivalence was available but he told me the music was from the golf venue next door and would stop at 11. It was still going at 2am and I couldn’t sleep because of the strength of the bass The hotel also directs you to online check in so I was unaware until too late that I should have had 20% off my meal. Finally, the television was on the wall opposite the door and could not be viewed from any seating or the bed. Bizarre, ridiculous and pointless given televisions are a basic expected amenity in a hotel room
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice room.
Stayed 3 nights in Sep 2025

8/10 Good

Cherry

Stayed 3 nights in Oct 2025

10/10 Excellent

Pamela

Stayed 1 night in Sep 2025

6/10 Okay

Catherine

Stayed 2 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities
Good location - walked to the stadium and dinner. Room was clean and good size. AC was hard to figure out and we ultimately ended up opening the window to cool off - not sure how much is user error vs the system itself. Would stay again tho if I was seeing another football game
Stayed 1 night in Sep 2025

8/10 Good

louize

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is in a great location without being too noisy.
Stayed 3 nights in Sep 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Windows need changed to keep outside noise levels down Also some storage drawers in the room
Stayed 3 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine but no tea or coffee facilities.
Stayed 2 nights in Jun 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The online booking system to order food to room didn’t work so I ate out but otherwise decent hotel, well situated.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good central location

It was great overall. One star deducted for comfort due to drain noise from the bathroom.
Stayed 1 night in Sep 2025

6/10 Okay

Nigel

Stayed 1 night in Sep 2025