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Royal Station Hotel

3.0 star property

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Photo gallery for Royal Station Hotel

Breakfast, lunch and dinner served
Property video
Lobby
Front of property – evening/night
King Room | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Parking available

Explore the area

View in a map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DH
  • Place, Chinatown
    ‪5 min walk‬
  • Place, St. James' Park
    ‪9 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, a view of the city through a window, and framed pictures on the wall.

Standard Double Room

8.0 out of 10
Very good
(54 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

Small Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Small Double Room

8.2 out of 10
Very good
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, desk, laptop workspace, iron/ironing board

Single Room

8.0 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, laptop workspace, iron/ironing board

Triple Room

7.0 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room

9.6 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Twin Room

7.8 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Royal Station Hotel

This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking.
Royal Station Hotel offers 145 accommodations with a safe and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us they can't get enough of Royal Station Hotel's great location. During your stay, you're just a quick walk from O2 Academy Newcastle. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the comfy beds, cleanliness and spaciousness
  • Within a 15-minute walk of St. James' Park and Northumbria University
Royal Station Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The business-friendly Royal Station Hotel also features concierge services, dry cleaning/laundry services, and room service (during limited hours). You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Empire Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Tickets – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 17 per day)
  • Uncovered parking on site (GBP 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Empire Restaurant
  • Tickets

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 25 December:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
  • Uncovered self-parking fee: GBP 20 per day
  • Nearby parking fee: GBP 17.00 per day (open 24 hours)
  • Pool fee: GBP 5.95 per person per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Station Hotel Hotel
Royal Station Hotel Newcastle-upon-Tyne
Royal Station Newcastle-upon-Tyne
Royal Station Hotel Hotel Newcastle-upon-Tyne

Royal Station Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 750 out of 1667 reviews
Rating 8 - Good. 511 out of 1667 reviews
Rating 6 - Okay. 238 out of 1667 reviews
Rating 4 - Poor. 111 out of 1667 reviews
Rating 2 - Terrible. 57 out of 1667 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

clair

Travelled with family
Liked: Cleanliness, staff & service, amenities
lovely room nice clean and comfortable bed,hotel staff are very friendly and helpful very good stay.
Stayed 1 night in Jan 2026

8/10 Good

Sarah

Stayed 1 night in Jan 2026

8/10 Good

s

Stayed 2 nights in Jan 2026

6/10 Okay

Leanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was great the staff that stood out the most with great customer service and friendly and was williing to help when needed ,was johnathan manager at reception and michal manager of the restaurant , the only thing we were disappointed about was the leisure facilities fair enough you have to pay £5 per person but the fact it was not worth that concidering we have been 5 times now and this is the first time that we are not happy due to reporting that the jaccuzzi was freezing and told member of staff that it was cold and they said it just needs time to heat up
Stayed 1 night in Jan 2026

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff were courteous, there was no hot water & the wifi was unreliable.
Stayed 6 nights in Jan 2026

4/10 Poor

Kevin

Liked: Staff & service
Disliked: Cleanliness
Double room was two single beds pushed together, the quilt was very stained. Didn't expect this from a hotel this size.
Stayed 1 night in Jan 2026

8/10 Good

Michael

Stayed 2 nights in Jan 2026

8/10 Good

Alan

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Rooms could do with a refresh, a bit dated. Staff helpful and courteous.
Stayed 3 nights in Jan 2026

6/10 Okay

Julie

Stayed 2 nights in Dec 2025

10/10 Excellent

Emma

Stayed 1 night in Dec 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Nice clean room, polite staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Alan

Stayed 1 night in Dec 2025

8/10 Good

Philip

Stayed 2 nights in Jan 2026

8/10 Good

Carol

Stayed 2 nights in Jan 2026

10/10 Excellent

Audrey

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff were all very nice, room was nice and big. Clean, breakfast was nice but couldve been a bit hotter. Pillows were like slabs of concrete. But we had a lovely time and will definitely be back. Good access to town and quey side. It was not free breakfast as indicated on survey, we had to pay £12 each if booked the previous day, which we did. Party of 4 people.
Stayed 2 nights in Jan 2026

8/10 Good

sharon

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are basic but clean. Zoe receptionist was great
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good apart from breakfast which also good apart from sausages , the worst I have tasted sorry to say.
Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Spacious. Clean.
Stayed 1 night in Nov 2025

6/10 Okay

jay

Liked: Staff & service, amenities
Room.was very tired and bed was uncomfortable
Stayed 1 night in Jan 2026

2/10 Terrible

David

Travelled with partner
Disliked: Amenities, property conditions & facilities
When I checked in, I was told my room was on the 4th floor but what they failed to mention was when you get out the lift at the fourth floor you then have to climb a further two flights of stairs as the room is actually in the roof. This wasn’t and issue for us but may be an issued for anyone with mobility difficulties. The room itself was tired looking and generally clean, However the bath was stained (there had obviously been water left in there at some point) and several hairs. This in itself wasn’t a huge issue. The real issue began when we returned to our room after attending the New Year celebrations on the Quayside. The hotel is situated in a busy part of town and as it was New year we did expect some noise. However, the single glazed window in the room offered no protection at all from the noise which was unbearable and made it impossible to sleep. To make matters worse the room was freezing cold, and we could not get warm. We eventually decided in the early hours we could take the cold and noise no longer and packed our things to leave. As we approached reception the young man ask if it was the street noise bothering us so I explained yes but also the freezing cold temperature. He stood looking very sheepish and made no effort to try and rectify the problems, so we handed in our keys and left. Never have I stayed in a hotel so bad I had to leave in the middle of the night so the next day I emailed the hotel to which I received a reply say its was New years eve so not
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Paul

Stayed 2 nights in Dec 2025

6/10 Okay

Joud

Travelled with partner
Disliked: Property conditions & facilities
Reception smells, the walls of the room are wet, they don’t inform you about the parking, I ended up paying £20 per night!
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room,
Stayed 2 nights in Dec 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities
Excellent Hotel
Stayed 1 night in Dec 2025

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