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Royal Station Hotel

3.0 star property
VIP Access

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Photo gallery for Royal Station Hotel

Relax in style with plush seating and a selection of beverages available at our elegant lobby.
Property video
Experience the grandeur of our lobby, featuring an ornate carpet, a stunning chandelier, and elegant moldings.
Relax by the pool surrounded by lush greenery and enjoy a refreshing swim.
Experience the grandeur of The Royal Station Hotel, featuring a classic entrance with a covered area and historic flags.

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DH
  • St. James' Park
    ‪9 min walk‬
  • University of Newcastle-upon-Tyne
    ‪12 min walk‬
  • Quayside
    ‪16 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Twin Room

Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Twin Room

7.8 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Small Double Room

Small Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Small Double Room

8.0 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Double Room

8.2 out of 10
Very good
(41 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, desk, laptop workspace

Single Room

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, desk, laptop workspace

Triple Room

7.0 out of 10
Good
(11 reviews)
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

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About this property

Royal Station Hotel

Eco-certified hotel with fitness centre and sauna
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking.
Royal Station Hotel offers 145 accommodations with a safe and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us they can't get enough of Royal Station Hotel's great location. During your stay, you're just a quick walk from Bigg Market. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the spaciousness, comfy beds and cleanliness
  • Within a 15-minute walk of St. James' Park and Northumbria University
Royal Station Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The eco-certified Royal Station Hotel also features concierge services, dry cleaning/laundry services, and room service (during limited hours). You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Empire Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Tickets – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 17 per day)
  • Uncovered parking on site (GBP 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Empire Restaurant
  • Tickets

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 25 December:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
  • Uncovered self-parking fee: GBP 20 per day
  • Nearby parking fee: GBP 17.00 per day (open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Station Hotel Hotel
Royal Station Hotel Newcastle-upon-Tyne
Royal Station Newcastle-upon-Tyne
Royal Station Hotel Hotel Newcastle-upon-Tyne

Royal Station Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 721 out of 1595 reviews
Rating 8 - Good. 500 out of 1595 reviews
Rating 6 - Okay. 208 out of 1595 reviews
Rating 4 - Poor. 102 out of 1595 reviews
Rating 2 - Terrible. 64 out of 1595 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nayana

Stayed 2 nights in Apr 2025

6/10 Okay

Norman

Liked: Staff & service
We were staying 2 nights over Easter, and booked this hotel due to being located next to the train station so perfect if arriving by train. We were on the 2nd floor and the lifts were working, but carpeting inside was grubby. As mentioned by some others the property is in need of some work as it is quite tired and grubby looking in some areas. The communal areas do have carpets where worn bits have been taped over with electrical tape. Our room was relatively clean and tidy although the windows were very dirty. The beds were comfy. The small toilet and shower area was mainly clean but the shower grouting needs whitened and the ceiling above the shower has cracked paint. The room was meant to have a safe, which, when we reported there wasn't one, we were advised "there should be one". There was also no phone for room service although again "there should be one". Unlike some others we had no issues with the staff and all we dealt with were very approachable and helpful. I am not particularly fussy about most things and although I have mentioned some issues, they weren't deal breakers. I think the costs for remodelling and replacing the communal carpets would (probably) be astronomical. I cant recommend it but wouldn't warn against it and there are lots of reviews where people are very happy.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and overall excellent service and food quality and options.
Stayed 3 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness
Like it’s central position
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay..all good.
Stayed 1 night in Apr 2025

8/10 Good

Peter

Stayed 2 nights in Apr 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous staff , great stay
Stayed 1 night in Mar 2025

8/10 Good

Renukaprasad

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Tracy

Stayed 1 night in Apr 2025

6/10 Okay

Richard

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Must have been grand once but needs work on it now

Rooms not as in photos, old sash windows that are restricted and also you can’t close so would be hot in summer and is noisy at night, no bedside tables, interior door hanging off hinge, dirty walls and tape sticking down carpet on stairs. ‘Leisure facilities’ are awful, don’t even bother going.
Stayed 1 night in Apr 2025

8/10 Good

Renukaprasad

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Nicky

Liked: Cleanliness, staff & service
Disliked: Room comfort

Station Hotel

Always stay at this hotel when in Newcastle but this time, slept in a very uncomfortable bed. Mattress was very sunken on both sides and had lost it's spring. Luckily only a one night stay or would have asked for a better bed.
Stayed 1 night in Apr 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Helen

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed this time staying.

Breakfast was very disappointing as there was gardly anything readily available. We had to keep on asking dor the things as they stayed empty. Ended up having to go out and get breakfast. Hotel is nice, but very old fashioned. Great locationl.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel located in the centre of Newcastle. Hotel has pool, sauna, steam room & gym facilities. Staff are very friendly. Very quiet rooms and excellent service
Stayed 2 nights in Apr 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Super friendly hotel a aft, big old building so a bit of a task finding the room , rooms really bi, bathroom clean only downside was very creaky floor (but as mentioned it is an old building) and a distinct lack of plug sockets. Only one in room (TV)
Stayed 1 night in Apr 2025

10/10 Excellent

Nita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, staff & service, room comfort

Right next to station - Pool a bonus!

Hotel right next to station. Hotel a bit dated. Bar was expensive. The gym, pool, sauna and steam room were excellent. I would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, easy access to lots of attractions in Newcastle city centre. Hotel parking is limited, although the train station carpark is behind the hotel, but the hotel staff no nothing about the charges.
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms and a great central location. The hotel had a lovely grand look to it.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

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