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Royal Station Hotel

3.0 star property
VIP Access

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Photo gallery for Royal Station Hotel

Restaurant
Indoor pool
Point of interest
Front of property – evening/night
Triple Room | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DH
  • St. James' Park
    ‪9 min walk‬
  • The Glasshouse
    ‪10 min walk‬
  • Quayside
    ‪16 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Twin Room

Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Small Double Room

Small Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Small Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, desk, laptop workspace

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, desk, laptop workspace

Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Similar properties

Front of property

County Hotel & County Aparthotel Newcastle

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, (1005)
The price is €84
for 1 room
includes taxes & fees
24 Jun - 25 Jun
County Hotel & County Aparthotel Newcastle

About this property

Royal Station Hotel

Eco-certified hotel with fitness centre and sauna
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking.
Royal Station Hotel offers 145 accommodations with a safe and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us they can't get enough of Royal Station Hotel's great location. During your stay, you're just a quick walk from Bigg Market. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness, spaciousness and comfy beds
  • Within a 15-minute walk of St. James' Park and Northumbria University
Royal Station Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The eco-certified Royal Station Hotel also features concierge services, dry cleaning/laundry services, and room service (during limited hours). You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Empire Bistro – On-site restaurant.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 17 per day)
  • Uncovered parking on site (GBP 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Empire Bistro

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 25 December:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
  • Uncovered self-parking fee: GBP 20 per day
  • Nearby parking fee: GBP 17.00 per day (open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Station Hotel Hotel
Royal Station Hotel Newcastle-upon-Tyne
Royal Station Newcastle-upon-Tyne
Royal Station Hotel Hotel Newcastle-upon-Tyne

Royal Station Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 714 out of 1594 reviews
Rating 8 - Good. 507 out of 1594 reviews
Rating 6 - Okay. 206 out of 1594 reviews
Rating 4 - Poor. 103 out of 1594 reviews
Rating 2 - Terrible. 64 out of 1594 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Claire

Liked: Staff & service

Tired rooms

Booked a last minute getaway. Our room was exceptionally hot, (despite the March visit) had an ask for a fan for the room as not provided. Did feel like this was an inconvenience for the staff. Room decor was tired in need of refurbishment and a good clean. Items put in the very small wardrobe came out dusty! However was a convenient location for city centre and train station.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

When room was 'made up', it only consisted of emptying bin, folding a towel and adding another loo roll. Bed wss not made up. Food was good and staff friendly. Next to station and you can leave luggage afyer check out
Stayed 2 nights in Mar 2025

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand old hotel in need of a bit of TLC. Lots of stairs up to reception and from reception to first floor room. Anyone with limited mobility should ask for a room near reception. Staff were nice and very helpful.
Stayed 1 night in Mar 2025

6/10 Okay

Duncan

Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay at the Royal Station Hotel

Arrived to the hotel early and they had no problem storing our suitcases until check in. All the people behind the service desk were super helpful and friendly. Even helped give us recommendations for where to eat on the evening. Went to the swimming pool twice while we stayed and was a nice amenity. The room we stayed in was a decent size and clean. Had breakfast on the morning which is a buffet and is well worth it, the variety and amount that is available is plenty and good quality too. Always enjoy when we stay here.
Stayed 1 night in Feb 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, food in restaurant amazing, location amazing
Stayed 1 night in Feb 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service
Very noisy on a weekend due to people coming from bars/clubs etc. Rooms could do with an upgrade. Staff very very friendly and interact well with the guests. Overall a good stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Renukaprasad

Stayed 3 nights in Feb 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service
Comfortable stay, lovely staff.
Stayed 1 night in Feb 2025

6/10 Okay

Simon

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic building

When you staying in an historic building as old as the railway line it serves, there's certain aspects that is going to feel dated. Sure, it's not going to feel like a brand new building but the age gives the hotel some character. The room was perfect for a two night stay, clean and a nice size TV not some portable TV.
Stayed 2 nights in Feb 2025

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the building and the decor and the history of the building... its literally 3 buildings away from the station and only a few minutes walk into the centre... Staff very polite and friendly.. the only negative in my opinion is the breakfast, i dont think its worth the price due to the quality and quantity
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in terms of arrival and room. Food good too.
Stayed 1 night in Feb 2025

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Grand and was very affordable
Stayed 1 night in Feb 2025

6/10 Okay

Lawrence

Liked: Staff & service
A tired building and room. Staff very friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with friendly staff. Very convenient and in walking distance of almost everything
Stayed 1 night in Feb 2025

10/10 Excellent

Anne-Therese

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Sue

Liked: Cleanliness

Night only last minute

Attic room - no room to walk around bed as chair was in the way - we moved it to door to feel more spacious in room as felt quite small. Enamel on bath was chipped and lumpy pillows. We thought we had booked bigger room but it just increased bed size apparently .
Stayed 1 night in Feb 2025

4/10 Poor

Ian

Disliked: Cleanliness, staff & service

Disappointing Stay

Booked this for husbands 50th birthday celebrations, checked in and got to room which was bit dated but clean and we were advised rooms were cleaned between 12 and 4pm daily. There were clean towels but no surplus toilet rolls for 3 night stay. We went out on first full day around 9.15am to come back to hotel around 8.15pm to an uncleaned room apart from one bin emptied and nothing else done but as we still had clean towels we let this slide. Went out next day around 11am to return about 4pm to totally uncleaned room again, bins with rubbish, no clean towels, bed not made, again no toilet rolls. The cleaner came around 4.15pm to ask if there is anything we need but husband explained about the room not being cleaned since we arrived and she said we will do it properly the following morning which was the day we would be leaving and check out was 11am anyway. This kind of spoilt our stay and husband went to complain at reception to be told we could move rooms if we wanted but by that time we were both really disappointed so decided to leave and return home. We have stayed previously with no problems but this was a special birthday and now feel we would not stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Fantastic experience. Was able to get checked in early. Bonus. Spent some time in the complimentary spa. And a fab night relaxing for a well earned rest to rewind and recharge. Highly recommended!!
Stayed 1 night in Feb 2025

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