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"We found the staff to be pleasant, attentive and friendly. The hotel is well situated next to the Drake mall and under 10 minutes downhill to the Barbican (fun navigating through the 6 foot wide lanes!). Take the lift to - 1. Very good value for the facilities provided and surpasses rival budget ..."

"Hotel was very welcoming and a lovely relaxed social area. Only issue we experienced was that the AC in thecroom was stuck on 27.5 degrees at it's hottest, and staff were unable solve the problem. Generally good service otherwise."

"It is convenient, big and comfortable rooms. Staff is friendly Please breakfast really needs to improve. Thanks"

"I changed my room a couple of days before to a twin after my husband no longer being able to come and it was no bother. The room was clean and comfortable.the food was beautiful, I would definitely stay again next time there’s a show on! Thank you"

"Well located hotel, clean and friendly staff. Check-in and out very efficient. Comfortable rooms."

"I had just developed a minor medical condition which means using a wheelchair. One to one safety briefing and a ground floor suitable room was provided. Friendly efficient staff and stunning views across Plymouth from the Penthouse restaurant."