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Best Western Victoria Palace

3.0 star property

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Photo gallery for Best Western Victoria Palace

Reception
Restaurant
Exterior
Suite, 1 Queen Bed, Kitchen, Annex Building | In-room safe, desk, soundproofing, iron/ironing board
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
60-64 Warwick Way, Victoria, London, England, SW1V 1SA
  • Place, Victoria Station Travel Information Centre
    ‪5 min walk‬
  • Place, Apollo Victoria Theatre
    ‪6 min walk‬
  • Place, Thames River
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking, Annex Building

Standard Room, 1 Single Bed, Non Smoking, Annex Building | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking, Annex Building

8.0 out of 10
Very good
(1 review)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Annex Building

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking, Annex Building

8.0 out of 10
Very good
(3 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Family Room, Multiple Beds, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Ground Floor

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Annex Building

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

Standard Room, Multiple Beds, Non Smoking, Annex Building | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Annex Building

8.4 out of 10
Very good
(5 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Annex Building

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

  • Sleeps 1

Standard Queen Room-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

2 Single Beds, Separate Annexe Buliding, Non-Smoking

  • Sleeps 2

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

1 Double Bed, Separate Annexe Buliding, Non-Smoking

  • Sleeps 2

Standard Room With 1 Double And 2 Single Beds-Non-Smoking

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Separate Building, Ground Floor, Sofabed, Kitchen

  • Sleeps 3

1 Double 2 Single Beds, Separate Annexe Buliding, Non-Smoking

  • Sleeps 4

1 Double 1 Single, Separate Annexe Buliding, Non-Smoking

  • Sleeps 3

Suite-1 Queen Bed, Non-Smoking, Separate Building, Ground Floor, Lounge, 1 Sofabed, Kitchen

  • Sleeps 2

Suite-1 Queen Bed, Separate Building, First Floor, Non-Smoking, One Bedroom, Lounge, Kitchen

  • Sleeps 2

Similar properties

Standard Room, 2 Single Beds, Non Smoking | In-room safe, desk, free cots/infant beds, free WiFi
Best Western Buckingham Palace Rd
  • Free Wi-Fi
  • Business services
  • Housekeeping
  • 24/7 front desk
4.1 out of 5, Very good, 1,005 reviews
The price is €103
includes taxes & fees
18 Jan - 19 Jan
Best Western Buckingham Palace Rd

About this property

Best Western Victoria Palace

Hotel with a 24-hour front desk, near Buckingham Palace
This smoke-free hotel features concierge services, a 24-hour front desk and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front desk safe.
Best Western Victoria Palace offers 86 accommodations with a safe and coffee/tea makers. This London hotel provides complimentary wireless Internet access.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Best Western Victoria Palace, you're just a quick walk from Apollo Victoria Theatre. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Victoria Station Travel Information Centre and Thames River
As a guest of Best Western Victoria Palace, you'll find tour/ticket assistance, concierge services, and express check-out. Public spaces have free WiFi. Best Western Victoria Palace also features a front desk safe and a lift.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: GBP 12.50 per person

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Palace House Victoria
Best Western Palace Victoria
Best Western Victoria Palace
Victoria Palace Best Western
Best Western Victoria Palace Hotel London
BEST WESTERN Victoria Palace London, England
Best Western Victoria Palace Hotel
London Best Western
Best Western Hotel London
Best Western Palace Hotel
Best Western Palace
Best Western Victoria London
Best Western Victoria Palace Hotel
Best Western Victoria Palace London
Best Western Victoria Palace Hotel London

Best Western Victoria Palace Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 304 out of 1002 reviews
Rating 8 - Good. 465 out of 1002 reviews
Rating 6 - Okay. 158 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

John, Plymouth

Travelled with family
Liked: Staff & service
Disliked: Amenities
This small room had very few amenities like hooks for towels and things to store clothes and had zero shelves to put toiletries. Think long and hard before having two in this room. (#16 in the annex). Hotel has zero extra things and small lobby.
Stayed 3 nights in Oct 2025

8/10 Good

ba anh luan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel 10 min walk from the underground station. The room was clean but small. The staff is helpful and welcoming. Lots of restaurants and pubs nearby. Good stay overall.
Stayed 2 nights in Oct 2025

6/10 Okay

John, Port Saint Lucie

Travelled with family
Liked: Staff & service
Bathroom was small
Stayed 2 nights in Sep 2025

10/10 Excellent

Marina

Stayed 7 nights in Oct 2025

6/10 Okay

dan

Travelled with partner
Liked: Cleanliness, staff & service
We stayed at the annex which was not in the same building. It was close by. Less than a one minute walk.We had to walk up over more than fifty stairs-No elevator- Accessibility is definitely an issue for the annex. Room was compact but had what we needed. It was very clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
greater london
Stayed 1 night in Oct 2025

10/10 Excellent

MARGARITA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 2 nights in Sep 2025

10/10 Excellent

Suki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly, the room is nice and clean. The only downside is the bathroom, which is a bit too small, but I'm okay with it because it works and is clean.
Stayed 1 night in Sep 2025

8/10 Good

Vishal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient shop nearby.
Stayed 4 nights in Sep 2025

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to tour bus stations
Stayed 4 nights in Sep 2025

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Very walkable area.
Stayed 1 night in Sep 2025

4/10 Poor

Eleanor

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Near to the bus stop
Stayed 3 nights in Sep 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice at the front desk, very helpful. If anyone is coming to London and want to be close to VCS stay here
Stayed 2 nights in Sep 2025

10/10 Excellent

Julita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Greta

Travelled with family
Not the cleanest and weirdly shaped rooms with little to no space to open suitcases. No fridges.
Stayed 4 nights in Aug 2025

8/10 Good

Gbenga

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Samuel, Penhold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all sites
Stayed 1 night in Aug 2025

8/10 Good

Muzaher-ul

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very small but nicely organized. Shower is very small but manageable. Walking distance from Victoria Station. All sightseeing tours start from Victoria Station. A false fire alarm in the middle of one night.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was comfortable and quiet. We stayed for two days as a couple. The room was on the smaller side as others have mentioned but worked great for a place to rest inbetween seeing the sights. It was a reasonable 5-10 min walk from Victoria station which put it off the high traffic streets with a few nice pubs close by and Sainsbury grocery store just around the corner. The front desk staff were very helpful and let us leave a bag the day we checked out which we retrieved after seeing Wicked that evening. Bike rental station was just a block away. Hope to return in the future!
Stayed 2 nights in Aug 2025

8/10 Good

Juan

Stayed 3 nights in Aug 2025