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Ellen Kensington

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Ellen Kensington

Front of property
Hair dryer, bathrobes, slippers, towels
Minibar, in-room safe, individually furnished, desk
Restaurant
Suite (Coronation) | Minibar, in-room safe, individually furnished, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
18-26 Barkston Gardens, London, England, SW5 0EN
  • Place, Cromwell Road
    ‪4 min walk‬
  • Place, Kensington High Street
    ‪14 min walk‬
  • Place, Hyde Park
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Compact Double

Minibar, in-room safe, individually furnished, desk

Compact Double

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Compact Single

Minibar, in-room safe, individually furnished, desk

Compact Single

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Continental Suite

Continental Suite | Minibar, in-room safe, individually furnished, desk

Continental Suite

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Crown Suite

Minibar, in-room safe, individually furnished, desk

Crown Suite

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite (Coronation)

Suite (Coronation) | Minibar, in-room safe, individually furnished, desk

Suite (Coronation)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room, Terrace

Classic Room, Terrace | Minibar, in-room safe, individually furnished, desk

Classic Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room

Classic Room | Minibar, in-room safe, individually furnished, desk

Classic Room

9.6 out of 10
Exceptional
(4 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Deluxe

Classic Deluxe | Minibar, in-room safe, individually furnished, desk

Classic Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

Minibar, in-room safe, individually furnished, desk

Classic Twin Room

8.0 out of 10
Very good
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Compact Single

Minibar, in-room safe, individually furnished, desk

Compact Single

  • Sleeps 1
  • Free Wi-Fi

View all photos for Compact Double

Minibar, in-room safe, individually furnished, desk

Compact Double

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Twin

Minibar, in-room safe, individually furnished, desk

Classic Twin

  • Sleeps 2
  • Free Wi-Fi

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Front of property
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About this property

Ellen Kensington

This smoke-free hotel features a restaurant, a bar/lounge and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and multilingual staff assistance are on-site.
Ellen Kensington offers 105 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Renovation of all guestrooms was completed in June 2024.

During your stay at Ellen Kensington, you're just a quick walk from Cromwell Road. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • 15 minutes by foot from Kensington High Street and a 4-minute drive from Hyde Park
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Ellen Kensington.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.
Ellen Kensington has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Stereo

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • 5 steps to reach entrance
  • Lift (71 centimetre wide door)
  • Thin carpet in room

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Renovated guestrooms - June 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 150

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per night, plus a one-time cleaning fee of GBP 50
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 70 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 25 for adults and from GBP 25 for children
  • Pet fee: GBP 50 per pet, per night plus a one-off GBP 50 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 150 (subject to availability)
  • Rollaway bed fee: GBP 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Burns
Best Western Burns Hotel
Best Western Burns Hotel London
Best Western Burns London
Best Western Hotel Burns
Burns Best Western
Burns Hotel
Burns Hotel Best Western
Hotel Best Western Burns
Hotel Burns
Best Western Burns Hotel London, England
Best Western Burns Hotel Kensington
Best Western Burns Kensington
BEST WESTERN Burns Hotel Kensington London, England
Ellen Kensington Hotel
Ellen Kensington London
Ellen Kensington Hotel London
Best Western Burns Hotel Kensington

Ellen Kensington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 126 out of 225 reviews
Rating 8 - Good. 50 out of 225 reviews
Rating 6 - Okay. 31 out of 225 reviews
Rating 4 - Poor. 13 out of 225 reviews
Rating 2 - Terrible. 5 out of 225 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
Great room and location. Clean room and excellent staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a quiet area. Close to tube and great breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
The room is perfect and spotless! The staff are great and friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities
fantastic location, spotless hotel and great service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

RESTITUTO

Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect close to Earl’s Court Station. The staff’s very kind, helpful and knowledgeable. I would recommend and will come back
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leah

Liked: Cleanliness, amenities
Great place and location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

A R

Liked: Cleanliness, staff & service, amenities
Friendly staff - the compact room was compact but very comfortable - great breakfast as well
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Neil Thomas

Liked: Cleanliness, property conditions & facilities
Very clean room and hotel. Excellent breakfast.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Fraser

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all so friendly and professional. Room was fantastic for a compact double room excellent facilities an cleanliness. Bathroom was very small however it was functional and done to a very impressive standard with fixtures and fittings.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Penny

Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent for our visit to London, the hotel was clean and beautifully decorated. Our room was spacious for London, clean, comfortable and had good amenities including a coffee machine, toiletries, gowns and slippers. The bed was comfortable, for us a little too soft, however we slept well with quality bedding and the surrounding area was quiet. Breakfast was excellent with good choice and tasteful food. Staff were professional and welcoming.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel , great location , very helpful staff, great breakfast . Would stay here again
Stayed 1 night in Sep 2025
Verified

8/10 Good

May

Liked: Cleanliness
Lovely room, all staff very friendly and helpful! Fabulous location and great amenities. Only issues were the in room heating/AC (hard to use, heating was on blast even when cooling setting was on and temp set to low so room was always really warm), the door lock was very slow to unlock, and the person who checked me in (whilst very lovely and professional) announced my room number - as a solo female traveller it didn’t feel very safe to do so. Overall a fantastic stay and I’ll definitely be back!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

TROY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay…

This will be our new go to hotel in London great location, great bargain extremely nice people.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

cristin

Liked: Cleanliness, amenities, property conditions & facilities
Spotless courteous staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, clean rooms in a great central location.
Stayed 8 nights in Jul 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great & the staff are very friendly. We had dinner twice & were good.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant stay for a great price.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

George

Everything was great.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in nice neighborhood very close to tube station with multiple lines. Beautifully appointed room with very comfortable bed. Bathroom was new with good shower, heated towel rack. Great stay.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Staff is accommodating and very friendly They let me check in early too which is fantastic Thank you S
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities
The hotel was a lovely surprise. Centrally located and close to tube stations, we found it a perfect base for our London adventure. The room, though small, was well appointed and very well maintained. The breakfast was great with lots of options. The dinners were also good quality and well priced. The staff were always helpful and attentive.
Stayed 10 nights in Nov 2025
Verified

8/10 Good

Maurya

Liked: Cleanliness
Location excellent, staff very helpful and courteous. Hotel very clean and facilities great for a short stay. Our only suggestion would be ditch the useless coffee machines and invest in a kettle for the rooms
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

baljeet

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Oct 2025

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