The hotel is generally shabby -- scratched paint, worn carpets, etc. My room was in the annex across the street, but I wasn't told that when I bought the room. The mattress was terrible -- a small double (not a big double, much less a queen or king) and bth hard and lumpy with springs. We could barely sleep at all. The breakfast had almost no vegan options (though I requested in advance), though the kind Russian lady at breakfast, unfroze some potato things for us. The people at the front desk were efficient but brusque.