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Lancaster Hall Hotel

3.0 star property

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Photo gallery for Lancaster Hall Hotel

Front of property
Lobby sitting area
Restaurant
Point of interest
Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
35 Craven Terrace, London, England, W2 3EL
  • Place, Kensington Gardens
    ‪3 min walk‬
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Westbourne Grove
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

8.6 out of 10
Excellent
(113 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room

8.4 out of 10
Very good
(51 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room

8.6 out of 10
Excellent
(37 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Double Standard

Basic Double Standard | In-room safe, desk, laptop workspace, iron/ironing board

Basic Double Standard

8.0 out of 10
Very good
(42 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Plus Double

Superior Plus Double | In-room safe, desk, laptop workspace, iron/ironing board

Superior Plus Double

8.6 out of 10
Excellent
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Plus Twin

Superior Plus Twin | In-room safe, desk, laptop workspace, iron/ironing board

Superior Plus Twin

9.4 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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Exterior
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  • Room service
  • Housekeeping
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About this property

Lancaster Hall Hotel

This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe.
Lancaster Hall Hotel offers 80 accommodations with a safe and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Lancaster Hall Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe and a lift
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute walk from Kensington Gardens and 6 minutes on foot from Hyde Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Lancaster Hall Hotel also features a front desk safe and a lift.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:30 AM.
Lancaster Hall Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: GBP 16 for adults and GBP 16 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 16 for adults and from GBP 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Lancaster Hall Hotel Hotel
Lancaster Hall Hotel London
Lancaster Hall Hotel Hotel London

Lancaster Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1184 reviews
Rating 8 - Good. 421 out of 1184 reviews
Rating 6 - Okay. 120 out of 1184 reviews
Rating 4 - Poor. 21 out of 1184 reviews
Rating 2 - Terrible. 10 out of 1184 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Donna

Liked: Cleanliness, staff & service
The room was functional- nothing fancy. It did not include soap in the bathroom. :( While centrally located, the room was very loud at night as it is on such a busy street.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room friendly staff .well stocked bar at reasonable prices for London Great location...very quiet Buffet breakfast is nice..good choices and included in your stay
Stayed 1 night in Nov 2025

10/10 Excellent

Bolivar, Philadelphia

Stayed 3 nights in Nov 2025

4/10 Poor

Dawn, Long Beach

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I’m unsure of why this hotel is rated “excellent.” It is far from that. It is just basic. No mirror anywhere other than bathroom and no outlet in bathroom to do hair. It’s very old and dated. Breakfast needs vegan options. Kind of away from a lot of the main attractions. Would not stay again. As I said, far from excellent
Stayed 3 nights in Nov 2025

6/10 Okay

Bradley

Stayed 1 night in Nov 2025

10/10 Excellent

Al-Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and friendly front desk service. Location is great to transportation and restaurants, pubs, and shopping.
Stayed 1 night in Nov 2025

6/10 Okay

Alex

Stayed 1 night in Nov 2025

10/10 Excellent

Carole

Stayed 3 nights in Sep 2025

8/10 Good

Suzanne

Stayed 2 nights in Nov 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location right next to Hyde Park and Lancaster Gate Tube. The staff are lovely and the rooms are clean and nicely furnished. Good breakfast too. Met our needs for a busy short break.
Stayed 3 nights in Nov 2025

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was in good order. Bathroom was tight for space. No kleenex available. Love the midcentury modern vibe of the style of the hotel. The street was noisy if you wanted to sleep with the windows open. Breakfast had the usual choices but found the hot food was cold. The burners did not keep the food warm enough. Hotel is located in a quaint part of London and the Paddington Station tube was only a 5 minute walk. Lots of very good pubs and restaurant in the area. Kensington park was a 5 min walk as well.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joy

Stayed 2 nights in Nov 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Desk staff were pleasant and helpful, room was comfortable. Lobby was comfortable and a great place to sit and visit with the people we were traveling with.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but clean. Nice street close to Hyde Park. Lots of good dining options close by. Close to Paddington station.
Stayed 5 nights in Oct 2025

8/10 Good

Catherine, St. Johns

Liked: Cleanliness, amenities, property conditions & facilities
Had a good stay, easy access to transport
Stayed 3 nights in Oct 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel close to Paddington Station (very good for getting around London). Clean and nice room, price was reasonable and staff was friendly.
Stayed 3 nights in Oct 2025

8/10 Good

Maria

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Helpful staff. Decent room for the price and location. Small lift- not big enough to turn a wheelchair
Stayed 2 nights in Oct 2025

8/10 Good

Susan

Stayed 2 nights in Oct 2025

10/10 Excellent

Doug

Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 3 nights in Sep 2025

8/10 Good

anthony

Stayed 2 nights in Oct 2025

10/10 Excellent

VIRGILIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

darren

Liked: Cleanliness
Room was smaller than anticipated with no room for clothing so ended up living out of the suitcase. Reception staff appear not to have a clue but as a place just to rest my head it was adequate.
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Stayed 1 night in Oct 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
just perfect for our needs: central, clean, really friendly and didn't cost an arm and a leg
Stayed 1 night in Oct 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
This property was what we expected. A small room that we could just sleep and decompress in after touring London all day. The nearby food options are good and its location next to Paddington station made it very easy to travel to Heathrow.
Stayed 2 nights in Oct 2025