Lancaster Hall Hotel

3.0 star property

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Photo gallery for Lancaster Hall Hotel

Front of property
Lobby lounge
Superior Plus Double | In-room safe, desk, laptop workspace, iron/ironing board
Restaurant
Superior Plus Double | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
35 Craven Terrace, London, England, W2 3EL
  • Place, Kensington Gardens
    ‪3 min walk‬
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Westbourne Grove
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪62 min drive‬

Room options

Standard Twin Room

8.6 out of 10
Excellent
(117 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior Double Room

8.4 out of 10
Very good
(53 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Twin Room

8.6 out of 10
Excellent
(37 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Basic Double Standard

8.2 out of 10
Very good
(51 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Plus Double

8.0 out of 10
Very good
(5 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Plus Twin

9.4 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Lancaster Hall Hotel

This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe.
Lancaster Hall Hotel offers 80 accommodations with a safe and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Lancaster Hall Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe and a lift
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute walk from Kensington Gardens and 6 minutes on foot from Hyde Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Lancaster Hall Hotel also features a front desk safe and a lift.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:30 AM.
Lancaster Hall Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: GBP 16 for adults and GBP 16 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 16 for adults and from GBP 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Lancaster Hall Hotel Hotel
Lancaster Hall Hotel London
Lancaster Hall Hotel Hotel London

Lancaster Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1150 reviews
Rating 8 - Good. 413 out of 1150 reviews
Rating 6 - Okay. 119 out of 1150 reviews
Rating 4 - Poor. 21 out of 1150 reviews
Rating 2 - Terrible. 11 out of 1150 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Great stay, friendly staff, good room, quiet location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Haresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and attentive staff! Would stay again!
Stayed 3 nights in Sep 2025
Verified

8/10 Good

TINO

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay, carpet needs some recycling
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this hotel after many years of regular visits to the area. Very positive first stay. Clean, neat and everything worked perfectly. Better breakfast than similar hotels in the area and very good coffee :) Finally, great location. Guaranteed I will come back here next time I'm in the area
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service
The staff was awesome. Sebastian was very helpful and kind.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, clean and comfortable room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Staff were friendly and helpful. Room nice and stay was pleasant
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sebastian Sim Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was cosy and clean. Location wise it was also good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Had a good stay, easy access to transport
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Staff, especially Sebastian, were extremely courteous and accommodating!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
staff were extremely pleasant and helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Al-Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and friendly front desk service. Location is great to transportation and restaurants, pubs, and shopping.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room friendly staff .well stocked bar at reasonable prices for London Great location...very quiet Buffet breakfast is nice..good choices and included in your stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel close to Paddington Station (very good for getting around London). Clean and nice room, price was reasonable and staff was friendly.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Nathaniel

Liked: Cleanliness, property conditions & facilities
Staff is very nice and the area is great. Room itself is highly no-frills, though it was very clean. No AC in room that I noticed - but being december didn't need it.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Christine

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Good location, ok room. This hotel is easy walking distance from Paddington Station and Kensington Gardens, and is a good bare-bones option. Everything costs extra, including using the safe in the room! No fridge in room either and closet space is meager. That said, staff on desk were very friendly and helpful and there are lifts available.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to Paddington station, Hyde Park made London very accessible. Friendly staff in a nice hotel. Affordable and comfortable. Highly recommended to others
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a unique building. The staff was very friendly and the breakfast was good too.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Desk staff were pleasant and helpful, room was comfortable. Lobby was comfortable and a great place to sit and visit with the people we were traveling with.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Very nice establishment, however if you're put in a room that’s facing to the street it can get rather noisy. The breakfast, staff and overall experience was excellent. It was nice to have a full size tub as I caught a head cold wile traveling and it was to have that amenity. Would highly recommended.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shivani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Nice neighborhood for walking with cafes etc
Stayed 1 night in Sep 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Great location right next to Hyde Park and Lancaster Gate Tube. The staff are lovely and the rooms are clean and nicely furnished. Good breakfast too. Met our needs for a busy short break.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
just perfect for our needs: central, clean, really friendly and didn't cost an arm and a leg
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mattia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Very good location, excellent quality stay
Stayed 1 night in Sep 2025