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Malmaison London

4.0 star property

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Photo gallery for Malmaison London

Meeting facility
Shopping centre
Reception
In-room safe, desk, blackout curtains, iron/ironing board
A large, historic building with multiple windows and a prominent tree in front.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
18-21 Charterhouse Square, London, England, EC1M 6AH
  • Place, London Charterhouse
    ‪1 min walk‬
  • Place, Smithfield Market
    ‪3 min walk‬
  • Place, Financial District
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪79 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

9.4 out of 10
Exceptional
(38 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Cosy Room

Cosy Room | In-room safe, desk, blackout curtains, iron/ironing board

Cosy Room

9.6 out of 10
Exceptional
(5 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Club Room

Club Room | Property amenity

Club Room

8.8 out of 10
Excellent
(16 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Deluxe Room

Club Deluxe Room | In-room safe, desk, blackout curtains, iron/ironing board

Club Deluxe Room

9.8 out of 10
Exceptional
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Signature Suite

Signature Suite | In-room safe, desk, blackout curtains, iron/ironing board

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Malmaison London

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, conference space and concierge services are on-site.
Malmaison London offers 97 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Malmaison London's great location gets high marks from our customers. During your stay, you're just a quick walk from Barbican Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Chez Mal Brasserie, a brasserie that serves British cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of St. Paul's Cathedral and Barbican Centre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 721 square feet (67 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Malmaison London.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Chez Mal Brasserie – This brasserie specialises in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Mal Lounge – On-site cocktail bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Lounge

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 721 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s bar hours are currently limited to Sunday-Thursday 5-10:30 PM and Friday-Saturday 3-11:30 PM.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 27 for adults and from GBP 13 for children
  • Nearby parking fee: GBP 30 per night (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison London Hotel
Malmaison Hotel London
Malmaison London
London Malmaison Hotel
Malmaison London England
Malmaison London Hotel London
Malmaison Hotel
Malmaison London England
Malmaison Hotel London
London Malmaison Hotel
Malmaison London Hotel
Malmaison London London
Malmaison London Hotel London

Malmaison London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 577 out of 1002 reviews
Rating 8 - Good. 276 out of 1002 reviews
Rating 6 - Okay. 95 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean hotel, accessible by tube
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Great location, very friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant, quiet area (weekend)
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

CHRIS

Liked: Cleanliness, staff & service, amenities
Great hotel. Perfect room very comfy beds. Great restaurant and good location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Friendly staff, lovely boutique hotel
Stayed 1 night in Feb 2026
Verified

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities
Lovely hotel and excellent location, staff very professional.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Great room, friendly staff and nice location.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Hotel Malmaison. The area is a delight and the Hotel was comfortable and welcoming.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
Great stay, comfortable room and friendly staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities
Beautiful clean hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Lovely hotel, great breakfast, nice staff. Great location. Would definitely return
Stayed 1 night in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Yea great location, fabulous room, enjoyed full breakfast, easy check-in
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
Lovely suite and service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lottie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, fantastic shower in the club deluxe and bed was supremely comfy. Great black out curtains. Only negative is the limited menu.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ria

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was easy to find. Every staff member we encountered was friendly and efficient. The room was spotless with all the amenities we needed for a one night stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
Lovely room and fab location!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Room was a nice size and quiet. Staff on reception were excellent. Food was good and hot, breakfast was my favourite, plenty of it and cooked to order. Great location, very close to two tubes and a short walk to the river at St Pauls.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good location, great bar and breakfast, friendly staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities
The room was large and the dog packages are an Absolute must for dog owners. Love the place, great breakfast too. And it’s hard to beat that location.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great part of London with easy travel routes into the busier parts of the city.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

colin

Liked: Cleanliness, staff & service, amenities
Lively room and hotel and welcoming staff though check in and check out v busy
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Food staff very helpful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Great room, amazing location. Definitely recommended
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely big room Plenty of coffee tea and bottled water Massive comfy bed and pillows.
Stayed 2 nights in Dec 2025

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