Along with a restaurant, this smoke-free hotel has a front desk safe and ATM/banking services. WiFi in public areas is free.
Mermaid Suite Hotel offers 32 accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms.
Bathrooms include a shower and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Mermaid Suite Hotel's great location. During your stay, you're just a quick walk from Oxford Street. You'll find features such as free WiFi in public areas and a restaurant.
Free WiFi
Enjoy a bite to eat at the restaurant
Amenities include a front desk safe and an ATM
Guests have great things to say about the helpful staff and the location
Steps from Oxford Street and Bond Street
There's a restaurant on site. Public spaces have free WiFi. Mermaid Suite Hotel also features a front desk safe and an ATM.
This 3-star London hotel is smoke free.
Mermaid Suite Hotel has a restaurant on site.
Policies
Check-in
Check-in start time: 1 PM; check-in end time: 1:00 AM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 9:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for GBP 50.0 per night.
Free cots (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: GBP 50.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:30 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Mermaid Suite Hotel London
Mermaid Suite Hotel
Mermaid Suite London
Mermaid Suite
Mermaid Suite Hotel London, England
Mermaid Suite Hotel Hotel
Mermaid Suite Hotel London
Mermaid Suite Hotel Hotel London
Reviews
Mermaid Suite Hotel Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Nice area and easy check in + helpful staff, however the property itself was not in good condition, especially the bathroom. The area was convenient, but too expensive for the quality.
Central hotel off Bond Street. Ideal for a reasonably priced stay bang in the centre of London. It is not far from Soho and about a 10 minute walk. The room I was in was a bit dated but perfectly clean, functional and comfortable. I enjoyed my stay and will return on my next work trip.
Excellent location, staff and service. Quiet. We had a quad for four persons. The hotel is very close to historic sites and the line. There is no lift as stated in the listing, however the stairs were fine.
Tim
Stayed 2 nights in Jun 2025
6/10 Okay
Karen
Business traveller
8 Jun 2025
Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff were great - room for fine clean and tidy only downside was the day/night blinds.
They didn’t suit the room so I didn’t get a good nights sleep as the room was lit up most of the time .
Karen
Stayed 1 night in Jun 2025
6/10 Okay
Cheryl
6 Jun 2025
Liked: Staff & service
Budget Hotel
The Mermaid Suites Hotel is in a very central and convenient area, good for shopping and dining, and close to Bond St Station. The room we had was small, but the bed was comfortable. It was a bit shabby and dated, but if all you want is bed for the night at a very good price, it’s a good hotel.
Good service & quick to check in & out. Room was good, nice comfy bed with everything I needed. Newly redecorated. Shower was cold (taps were fine), reported to reception on checkout who said they would get this looked at.
Location and check-in&out are excellent.
The shower tab was clogged, every one must stop showering twice before completing!
It’s a very old building from 1870s which is fine, but there is no sound insulation. It was hard to sleep when upstair guests were walking and the room maids make noise and phone talks right outside at the room. The room was clean!
Nevertheless, the location is so convenient, you can ignore the other inconveniences.
Good location. Clean comfortable rooms. Too many old fashioned internal doors. Good power shower. Nice TV. Nice welcome from reception manager. Fine for overnight stay.
Philip
Stayed 1 night in May 2025
6/10 Okay
Bobbi
Travelled with family
20 May 2025
Disliked: Amenities
Didn't like that the key didn't work and the staff blamed me for it.
Good location.
Good value for price based on location.
Room was 211 but was on the 5th floor with no elevators. So not good for everyone.
Bathroom was ok but starting to get a bit moldy.
We would stay again.
The only disappointment was that no one came in to the room after my first night and made the bed, tidied up and restocked the tea and coffee and milk sachets. Room was nice and the shower was really good.
A
Stayed 2 nights in Apr 2025
8/10 Good
ann
14 Apr 2025
Liked: Staff & service
I stayed one night before an event I was attending. It was convenient for