See all properties

Shangri-La The Shard, London

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Shangri-La The Shard, London

Indoor pool
Meeting facility
Exterior
Breakfast, lunch, dinner served; Asian cuisine
1 bedroom, Frette Italian sheets, premium bedding, down duvets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Pet-friendly
  • Parking available

Explore the area

View in a map
31 St Thomas Street, London, England, SE1 9QU
  • London Bridge
    ‪5 min walk‬
  • Tower of London
    ‪15 min walk‬
  • St. Paul's Cathedral
    ‪20 min walk‬
  • London (LHR-Heathrow)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite (Shangri-La)

Suite (Shangri-La) | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite (Shangri-La)

  • 232 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Westminster)

Suite (Westminster) | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite (Westminster)

  • 124 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (London)

Suite (London) | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite (London)

  • 117 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Southwark)

Suite (Southwark) | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite (Southwark)

  • 87 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Premier Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, City View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Premier Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Shard Room King

Premier Shard Room King | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Premier Shard Room King

10.0 out of 10
Exceptional
(15 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Iconic City View Room - 1 King

Iconic City View Room - 1 King | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Iconic City View Room - 1 King

10.0 out of 10
Exceptional
(6 reviews)
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View (Iconic)

Room, 2 Single Beds, City View (Iconic) | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 2 Single Beds, City View (Iconic)

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, City View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 2 Single Beds, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Room, 2 Single Beds (Shard)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Premier Room, 2 Single Beds (Shard)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Shard Suite

Premier Shard Suite | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Premier Shard Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Iconic Shard Suite

Iconic Shard Suite | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Iconic Shard Suite

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Shard Room - 1 King

Superior Shard Room - 1 King | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Superior Shard Room - 1 King

10.0 out of 10
Exceptional
(19 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

City view

The Savoy

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.8 out of 5, Exceptional, 1,003 reviews
The price is €772
includes taxes & fees
5 Oct - 6 Oct
The Savoy

About this property

Shangri-La The Shard, London

Luxury hotel with bars/lounges and 24-hour fitness centre
An indoor pool, a restaurant and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a snack bar/deli and a sauna are on-site.
Shangri-La The Shard, London offers 202 accommodations with minibars and a safe. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 40-inch LED televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Shangri-La The Shard, London. During your stay, you're just a quick walk from The Shard. You'll find features such as free WiFi in public areas, plus 2 bars and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Asian cuisine while dining at TING
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and bicycles to rent
  • Just a 2-minute walk from Borough Market and 7 minutes on foot from HMS Belfast
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Shangri-La The Shard, London offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 2335 square feet (217 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Shangri-La The Shard, London. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
TING – This restaurant specialises in Asian cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Reservations are required.
GONG – This cocktail bar specialises in Japanese cuisine and only serves light fare. Reservations are required. Open daily.
Bar 31 – This bar specialises in Asian cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open selected days.
Sky Lounge – This Champagne bar specialises in British cuisine and serves brunch and light fare. Reservations are required. Open selected days.
24-hour room service is available.

Awards and affiliations

Shangri-La The Shard, London is listed in the 2021 Travel + Leisure 500.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (GBP 70 per night)
  • Valet parking on site (GBP 70 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: GBP 45 for adults and GBP 22.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bar 31
  • GONG
  • Sky Lounge
  • TING

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Sauna

Family friendly

  • Cot (surcharge)
  • High chair
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,335 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On a river

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note that room layout, furnishings, and views may differ from the photos shown.
Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets: GBP 75 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 90 per night.
  • Cots (infant beds) are available for GBP 90 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 45 for adults and from GBP 22.50 for children
  • Airport shuttle fee: GBP 160.00 per vehicle (one-way)
  • Self-parking fee: GBP 70 per night
  • Valet parking fee: GBP 70 per night
  • Pet fee: GBP 75 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 90 per night
  • Rollaway bed fee: GBP 90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shangri-La The Shard, London offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The listed child breakfast fee applies to guests age 11 and younger.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel London Shard
Hotel Shard
London Hotel Shard
Shangri Hotel London
Shangri London
Shard Hotel London
Shard Hotel Shangri
Shard London Hotel
Shard London Shangri Hotel
Shangri-La Hotel, At The Shard, London England
Shangri Hotel Shard London
Shangri Hotel Shard
Shangri La The Shard, London
Shangri-La The Shard, London Hotel
Shangri-La The Shard, London London
Shangri La Hotel At The Shard London
Shangri-La The Shard, London Hotel London

Shangri-La The Shard, London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 808 out of 1000 reviews
Rating 8 - Good. 113 out of 1000 reviews
Rating 6 - Okay. 40 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, Ajax

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 night London break

We had a wonderful time and the staff were amazing. We had a little issue with some kind of maintenance work happing in a room above us and they gave us a different room as soon as we told them. Service was fantastic
Stayed 4 nights in May 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views and great amenities. Room can be a bit hot even with air con but overall the room was comfortable and would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic service, wonderful views and great food.
Stayed 3 nights in May 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Roxanne

Stayed 6 nights in May 2025

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were great, pool is small but excellent and afternoon tea was great
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but the rooms are quite tired and bashed up. Lovely staff, great food but the rooms are very dark.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing - accommodation top notch, bar was amazing, pool is unbelievable, service world class, views unrivalled
Stayed 1 night in May 2025

10/10 Excellent

Sulaiman

Stayed 1 night in May 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

JAE, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Stay with Impeccable Service! Outstanding experience from start to finish. The staff were incredibly welcoming and went out of their way to make us feel at home. Our room was spotless, stylishly decorated, and offered a stunning view of the city.
Stayed 1 night in May 2025

10/10 Excellent

Sareena

Stayed 1 night in May 2025

10/10 Excellent

RAMNIK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very amazing hotel. Best in London.
Stayed 6 nights in Apr 2025

10/10 Excellent

Simon

Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nowhere like the Shangri-La at The Shard. Every time we stay there we enjoy the fantastic hotel and the unequalled views over London from the hotel floors.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Yamna

Stayed 1 night in Apr 2025

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
The location the staff and the views of London and they went an extra mile to wish us a happy birthday
Stayed 1 night in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous! Wonderful room! Great view! Great breakfast! Amazing service! Couldn’t fault it!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal property and experience! I booked the Shangri-La for my birthday trip because of the exceptional views, and they did not disappoint! The service at this hotel is unparalleled and the best I've ever experienced. The breakfast every morning was sensational and the French toast was the most delicious I have ever had. A huge shout out to Jessica, the duty manager who went out of her way to accommodate me and made my stay unforgettable! And Ann, whose smiling face greeted us every morning at breakfast and provided us with excellent service! The Shangri-La is my new favorite hotel chain and I am already looking into their other properties worldwide. Thanks again, Shangri-La for the memories!
Stayed 3 nights in Apr 2025

Hotels

Hilton London Wembley
Hotels near Vallimalai Subramanyar Temple
Clayton Hotel Chiswick
Titanic Hotel Liverpool
Hotels near Kanava Golf
Safestay London Kensington Holland Park
London Marriott Hotel Regents Park
The Grand Brighton
Hotels in Berlin
Smart Camden Inn Hostel
Hotels near Elysian Gangchon Ski Resort
Hotel Rantapuisto
DoubleTree by Hilton London - Docklands Riverside
Hilton London Canary Wharf
Hotels in Monticello
Sunborn London
Hotels in Vilnius
Santa Claus Holiday Village
Harbour Hotel Brighton
Spa Hotels in Oulu
ibis budget Manchester Centre Pollard Street
Holiday Inn London Camden Lock by IHG
The Randolph Hotel Oxford, a Graduate by Hilton

Flights

Flights from Helsinki to Uppsala
Flights from Helsinki to La Palma
Flights from Helsinki to Athens
Flights from Helsinki to Gatwick
Flights from Helsinki to Copenhagen

Cars

Car hire in Ben Bolt