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St. Ermins Hotel, Autograph Collection

4.0 star property

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Photo gallery for St. Ermins Hotel, Autograph Collection

Exterior
Meeting facility
Lobby
Lobby
Deluxe Room, 2 Double Beds | Minibar, in-room safe, desk, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Caxton Street 2, London, England, SW1H 0QW
  • Place, Westminster Abbey
    ‪6 min walk‬
  • Place, Buckingham Palace
    ‪8 min walk‬
  • Place, Big Ben
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Minibar, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Lounge

Junior Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Queen Beds, Courtyard View

Family Room, 2 Queen Beds, Courtyard View | Minibar, in-room safe, desk, iron/ironing board

Family Room, 2 Queen Beds, Courtyard View

10.0 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

St. Ermins Hotel, Autograph Collection

Luxury hotel with fitness centre and 24-hour front desk
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and valet parking. Housekeeping is available on request.
St. Ermins Hotel, Autograph Collection offers 331 air-conditioned accommodations with minibars and a safe. 50-inch LED televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of bedsheets.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the sightseeing around St. Ermins Hotel, Autograph Collection. During your stay, you're just a quick walk from Buckingham Palace. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy garden views while dining at Caxton Grill
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 10-minute walk of Buckingham Palace and Westminster Abbey
  • Dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, meeting rooms, and limo/town car service are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, a library, and a terrace are also featured at the luxury St. Ermins Hotel, Autograph Collection. For a fee, parking is available.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Caxton Grill – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (GBP 55 per night)
  • Valet parking on site (GBP 55 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caxton Grill

Things to do

  • Gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1912
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 25 for adults and from GBP 12.50 for children
  • Self-parking fee: GBP 55 per night
  • Valet parking fee: GBP 55.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ermins
Ermins Hotel
Hotel St. Ermins
St. Ermins
St. Ermins Autograph Collection
St. Ermins Autograph Collection London
St. Ermins Hotel
St. Ermins Hotel Autograph Collection
St. Ermins Hotel Autograph Collection London
Jolly St Ermins Hotel
Jolly St Ermins London
St. Ermin's Hotel - Autograph Collection London, England
St. Ermins Hotel, Autograph Collection Hotel
St. Ermins Hotel, Autograph Collection London
St. Ermins Hotel, Autograph Collection Hotel London

St. Ermins Hotel, Autograph Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 819 out of 1003 reviews
Rating 8 - Good. 144 out of 1003 reviews
Rating 6 - Okay. 19 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Xiuwei

Liked: Cleanliness
Great
Stayed 4 nights in Aug 2025

4/10 Poor

Trina

Travelled with family
Disliked: Staff & service
Well located if you want to be near Buckingham palace and Big Ben but the food options aren’t great. Marylbone and adjacent have far more cuisines and restaurants to choose from. The beds were too soft and curved down at the sides so we felt like we were rolling off. Customer service was very lukewarm. Also the shower pressure was abysmal, to the point that we were wondering if there was something wrong with it. However the hotel has historical value (it used to be a WW2 special ops site) and the lobby, terrace and filtered water stations are nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
The St. Ermin’s is a wonderful property! Will recommend to anyone going to London!
Stayed 7 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, great location

Beautiful older hotel. Everyone was very helpful and friendly. The double room was tight for a family of four but we were luckily able to upgrade to a suite after the first night. There was a wait for the new room to be ready (after 5:30pm) which was the only hiccup. Great location, easy walk to Westminster, the London eye, etc and the St James tube stop is right there.
Stayed 3 nights in Aug 2025

4/10 Poor

Nigel

Stayed 1 night in Aug 2025

10/10 Excellent

Sarwat, Torrance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place close to so many places and walkable distance to the train station very well trained staff available to help enjoyed our stay will definitely come back , just the Ac was not great
Stayed 4 nights in Aug 2025

2/10 Terrible

Hyung Sik, MCLEAN

Stayed 5 nights in Jul 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bell staff and door staff, terrible check in reception staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The best accommodations that's close to attractions, food, and shopping.
Stayed 3 nights in Jul 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be returning

Second visit it's the best location in the best hotel close to Buckingham Palace and other tourist sites
Stayed 2 nights in Jul 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful decor in common areas. Room was tight for a family if four. No luggage racks and insufficient space to keep luggage and store personal belongings.
Stayed 2 nights in Jul 2025

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so friendly and met our every need. This is a beautiful property. We loved all the extras like the wine and entertainment between 5:30-6:30. It was really the best from the friendly staff to the beautiful and clean rooms.
Stayed 7 nights in Jul 2025

4/10 Poor

maya

Stayed 8 nights in Jun 2025

10/10 Excellent

Robert

Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at St. Ermins. Our daughter and her family joined my husband and I for 8 days. The spy package for the kids was a big hit. They loved looking for clues throughout the hotel. Every staff member we meet was graciuos and helpful. The decor was exactly as described on the website. It was centrally located to several points of interest within walking distance. I would highly recommend this hotel to anyone.
Stayed 7 nights in Jun 2025

10/10 Excellent

Allison

Stayed 1 night in Jun 2025

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property, in a historic building, with an impeccable staff. Very posh, yet friendly helpful staff, start to finish. My only problem was we never had a functional toilet for our 4 days. They tried to fix it twice, but we gave up asking.
Stayed 3 nights in Jun 2025

10/10 Excellent

Elias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, good location and friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Eugene Arthur

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a great location. The staff is top notch!
Stayed 1 night in May 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025