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Arriva Hotel

3.0 star property

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Photo gallery for Arriva Hotel

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Shower, free toiletries, hair dryer, towels
Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

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47-55 Swinton Street, Kings Cross, London, England, WC1X 9NT
  • Place, Russell Square
    ‪10 min walk‬
  • Place, The British Museum
    ‪16 min walk‬
  • Place, Piccadilly Circus
    ‪7 min drive‬
  • Airport, London (LCY-London City)
    ‪30 min drive‬

Room options

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

8.2 out of 10
Very good
(46 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free WiFi

Double Room

7.0 out of 10
Good
(68 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Twin Room

7.8 out of 10
Good
(40 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi

Quadruple Room

  • 18 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Arriva Hotel

Hotel with a restaurant, near Russell Square
Along with a restaurant, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a garden and a front desk safe.
Arriva Hotel offers 75 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Arriva Hotel. During your stay, you'll be within walking distance of Russell Square. Features include free WiFi in public areas and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the central location and the helpful staff
  • Within a 15-minute walk of Russell Square and University College London
There's a restaurant on site. WiFi is free in public spaces. Arriva Hotel also features tour/ticket assistance, a garden, and a front desk safe.

This 3-star London hotel is smoke free.

Arriva Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Arriva London
Arriva Hotel London
Hotel Arriva
Arriva Hotel London, England
Arriva Hotel
Arriva Hotel Hotel
Arriva Hotel London
Arriva Hotel Hotel London

Arriva Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 383 out of 1490 reviews
Rating 8 - Good. 493 out of 1490 reviews
Rating 6 - Okay. 362 out of 1490 reviews
Rating 4 - Poor. 154 out of 1490 reviews
Rating 2 - Terrible. 98 out of 1490 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

josephine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of the hotel so near kings cross st. Pancras. We were on the train a lot so it was an easy walk. Lots of restaurants nearby and the hotel staff was always helpful!
Stayed 13 nights in Jul 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service
Clean tidy excellent value , carpet let it down slightly Great warm shower bed was clean and comfy towels included both hand and bath Will use again
Stayed 1 night in Aug 2025

6/10 Okay

Ashley

Stayed 1 night in Jul 2025

10/10 Excellent

Grace

Liked: Amenities
The property is located in the heart of the city. You can walk to the port and the restaurants. Brand new , clean, cozy and updated,
Stayed 1 night in Jul 2025

6/10 Okay

Cillian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were fine, but the room had a strange smell. The walls were covered in holes and there was barely ever someone at reception. Additionally the windows didnt have locks nor did the toilet.
Stayed 3 nights in Jul 2025

6/10 Okay

TO-ANH

Travelled with family
Liked: Staff & service
It certainly provides for a place to stay but we weren’t excited to go back to it after being tourists in London. It was dated and could have used some improvements but it provided the bare minimum of what we needed for an economical place to stay. The staff was responsive and efficient and there was no shortage of guests coming in and out so they remain successful. We would not choose to stay here again unless it was the only choice within our price range.
Stayed 1 night in Apr 2025

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad for an overnight stay. The receptionist is welcoming and professional
Stayed 1 night in Jul 2025

6/10 Okay

Victor

Business traveller
Liked: Staff & service, room comfort
Was very noisy from nearby rooms (walls paper thin), until quite late on, so interrupted my sleep
Stayed 1 night in Jul 2025

8/10 Good

Megan

Travelled with family
Liked: Staff & service, room comfort

Nice basic room

Simple room for a place to sleep, good value for money
Stayed 1 night in Jul 2025

8/10 Good

Jill

Travelled with group
Liked: Cleanliness, staff & service
Convenient for short stay
Stayed 2 nights in Jul 2025

2/10 Terrible

Sam

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service
This is a nice little London hotel, quite typical of many smaller independent hotels in the busy area of King's Cross. The room was small but clean, the beds were very comfortable, the shower was good. There was no air conditioning but a fan was provided and the window could be opened. It would have been nice if a small fridge was provided but the size of the room didn't allow for this. There was no ice machine at the hotel so no way to keep any food or drinks cold. The hotel is very well located with lots of places to eat, little shops, bike rental, and bars nearby. It's less than a 10 minute walk to King's Cross and St. Pancras train stations. The staff were wonderful and they will allow you to store your bags the day of arrival until your room is ready for check-in. Top marks for convenient location, friendly staff and cleanliness.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Bad nights sleep.

Perfect location for what we wanted but the only downside to this hotel was the bed. Half of the bed was broken so was very uncomfortable and bed was small and not a double
Stayed 2 nights in Jul 2025

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay cheap for the area and was clean. Would recommend people to stay here if they want a cheap central hotel
Stayed 5 nights in Jun 2025

6/10 Okay

Gemma

Travelled with family
Well it was ok as far as stays go. We stayed in the basement room. The carpet could do with replacing. The mirror was water damaged .The shower was pretty good but the door didnt fully close so water flooded the room. The TV was the size of a postcard which made us laugh. No lock on the bathroom door.
Stayed 1 night in Jul 2025

4/10 Poor

Natasha

Stayed 1 night in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Elizabeth

Stayed 3 nights in Jun 2025

6/10 Okay

mike

Disliked: Staff & service, property conditions & facilities
Room above me sounded like they were doing the cha-cha-cha at 5 am and neighbouring room had someone singing, loudly, at just after midnight. Unkown if they do breakfast as the unfriendly person who checked me in said little more than my room number and that it was on the second floor. Room was clean - except thick layer of dust on picture frame. Bed was comfortable but mattress may be a little firm for some.
Stayed 2 nights in Jul 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks again!

Third time we have stayed at the Arriva Hotel. Always found it clean with comfortable bed and good shower. Staff friendly and approachable. Perfect for Kings Cross/St Pancreas. Good that it has a lift! Perfect for stop over. Good price for the area. Recommended.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard, Camlachie

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable and clean but didn't live up to the claims on the hotel's website. No evening meal and very unwelcome in the hotel bar.
Stayed 1 night in Jun 2025

4/10 Poor

Garry

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room was old/tired and in need of serious improvement. Ben linen was clean, but everything else was grotty. Tiny room & bathroom. BT phone on wall was probably bright white 30years ago, now all yellow. Probs 30 years since room last decorated! £160 for night was way too expensive!
Stayed 1 night in Jun 2025

6/10 Okay

Jackie

Travelled with family
Liked: Staff & service
Convenient for what we wanted but the room was very small and very hot. No air con, just a fan
Stayed 1 night in Jun 2025

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