Arriva Hotel

3.0 star property

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Photo gallery for Arriva Hotel

Exterior
Exterior
Reception
Lobby
Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

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47-55 Swinton Street, Kings Cross, London, England, WC1X 9NT
  • Place, University College London
    ‪12 min walk‬
  • Place, Russell Square
    ‪12 min walk‬
  • Place, The British Museum
    ‪19 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪74 min drive‬

Room options

Single Room

8.2 out of 10
Very good
(46 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Double Room

7.0 out of 10
Good
(72 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Twin Room

7.8 out of 10
Good
(44 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Quadruple Room

  • City view
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Single Room

  • Sleeps 1
  • Free Wi-Fi

Twin Room

  • Sleeps 2
  • Free Wi-Fi

Double Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

Arriva Hotel

Along with a restaurant, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a garden and a front desk safe.
Arriva Hotel offers 75 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Arriva Hotel. During your stay, you'll be within walking distance of Russell Square. Features include free WiFi in public areas and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • 14 minutes by foot from Russell Square and a 4-minute drive from The British Museum
There's a restaurant on site. WiFi is free in public spaces. Arriva Hotel also features tour/ticket assistance, a garden, and a front desk safe.

This 3-star London hotel is smoke free.

Arriva Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Arriva London

Arriva Hotel London

Hotel Arriva

Arriva Hotel London, England

Arriva Hotel

Arriva Hotel Hotel

Arriva Hotel London

Arriva Hotel Hotel London

Arriva Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 351 out of 1329 reviews
Rating 8 - Good. 436 out of 1329 reviews
Rating 6 - Okay. 321 out of 1329 reviews
Rating 4 - Poor. 137 out of 1329 reviews
Rating 2 - Terrible. 84 out of 1329 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nickolas

Stayed 10 nights in Feb 2026

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service
Courteous, friendly staff at desk and cleaners. Rooms spotless. Good location but far enough from the crowds and sound/vibration of the underground from King's Cross. We had a twin. Fine for those travelling light but limited space for lots of luggage. Ensuite is shower with no bath tub. Good size compared to size of room. Large mounted tv with remote where can log into Netflix on your own account. Tea/coffee provided also hairdryer. Lovely fluffy toilets. Windows are in keeping the area so not as noise reducing as double glazing so bring ear plugs. Strict no smoking policy. 24 hour check in with possible earlier than 2pm standard checkin time. Checkout at 11am which is very reasonable. Lots of places nearby to buy food from all parts of the world and minimarkets. I would stay again for short visits to London.
Stayed 1 night in Feb 2026

8/10 Good

Tu, Houston

Liked: Cleanliness, amenities, property conditions & facilities
Room condition ok.broken elevator. Great area with many things to do and close to bus routes
Stayed 1 night in Nov 2025

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, amenities
Love staying here, it's great value for money. Room is always warm, beds are comfy and it's always clean
Stayed 11 nights in Feb 2026

6/10 Okay

trevor

Stayed 1 night in Feb 2026

4/10 Poor

David

Disliked: Cleanliness, staff & service, amenities
Tired and basic room was ok, but pubic hairs on bed cover was unacceptable.
Stayed 1 night in Feb 2026

6/10 Okay

Vivek

Disliked: Staff & service, amenities
staff wasn't friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities
Lovely staff and clean room, only downside was the lift broke on the second day but luckily we were only on the first floor
Stayed 4 nights in Jan 2026

8/10 Good

Ilse

Stayed 2 nights in Jan 2026

10/10 Excellent

Steph

Travelled with group
Liked: Cleanliness, staff & service, amenities
I always stay here - close enough for everything I need, far enough from the main road to be quiet for a good night sleep - rooms are always clean and the staff are always lovely, so can't really ask for much more
Stayed 3 nights in Jan 2026

6/10 Okay

Adrian

Stayed 1 night in Jan 2026

10/10 Excellent

Bilal

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The place is a little gem in Kings cross. The staff is amazing, very attentive and kind. Easy checkin, they have a lift. comfortable beds. Room was very warm. I have stayed here before and this place never disappoints. If you are looking for something central at good price. This is where you should stay.
Stayed 1 night in Jan 2026

8/10 Good

Vera

Liked: Cleanliness, property conditions & facilities
Room spotless, staff very helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2026

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2026

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
super convenient location, great staff and great cost!
Stayed 1 night in Jan 2026

8/10 Good

Kristianne

Travelled with family
Liked: Cleanliness, amenities
Even though our room seemed like a bit of an an afterthought on the top of the stairs it was nice and clean and plenty big enough for the both of us the only thing that really upset me was not the hotels fault we had noisy people upstairs who kept us awake most of the night
Stayed 1 night in Jan 2026

8/10 Good

Jonathan

It's a hotel that
Stayed 6 nights in Dec 2025

6/10 Okay

Ellen

Disliked: Property conditions & facilities
It was a run down 2 star hotel. I can’t y what I expected. Sheets were clean. Bathroom too. Just old.
Stayed 1 night in Nov 2025

10/10 Excellent

Munir

Stayed 2 nights in Dec 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness
Clean room. Great location about 5 mins walk from Kings Cross. Lift in hotel also. Friendly staff. Good value for money
Stayed 1 night in Dec 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities
The room was clean,although a little hot, but we turned off the radiator. The staff were very friendly and courteous.
Stayed 1 night in Dec 2025

8/10 Good

Ivor

Travelled with group
Liked: Cleanliness, staff & service
Good location,clean,nice staff,value for money for a short stay.
Stayed 1 night in Dec 2025

8/10 Good

Graham

Business traveller
Liked: Cleanliness, staff & service, room comfort
Ideal for St Pancras and eurostar. Great pub just round the corner. Chap on desk was extremely friendly and helpful
Stayed 1 night in Dec 2025

6/10 Okay

Philippe

Okay.
Stayed 1 night in Dec 2025