Along with a restaurant, this smoke-free hotel has a front desk safe and ATM/banking services. WiFi in public areas is free.
Mermaid Suite Hotel offers 32 accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms.
Bathrooms include a shower and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Mermaid Suite Hotel's great location. During your stay, you're just a quick walk from Oxford Street. You'll find features such as free WiFi in public areas and a restaurant.
Free WiFi
Enjoy a bite to eat at the restaurant
Amenities include a front desk safe and an ATM
Guests have great things to say about the location and the helpful staff
Steps from Oxford Street and 11 minutes on foot from Marble Arch
There's a restaurant on site. Public spaces have free WiFi. Mermaid Suite Hotel also features a front desk safe and an ATM.
This 3-star London hotel is smoke free.
Mermaid Suite Hotel has a restaurant on site.
Languages
Arabic, English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
A restaurant
Family friendly
Free cot
Conveniences
ATM
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Accessibility
No lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Electric kettle
More
Heating
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 1 PM; check-in end time: 1:00 AM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 9:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for GBP 50.0 per night.
Free cots (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: GBP 50.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:30 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Mermaid Suite Hotel London
Mermaid Suite Hotel
Mermaid Suite London
Mermaid Suite
Mermaid Suite Hotel London, England
Mermaid Suite Hotel Hotel
Mermaid Suite Hotel London
Mermaid Suite Hotel Hotel London
Mermaid Suite Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
good location, stayed for 2 nights, room was clean and comfy. Tea/coffee making facilites available, enough storage space.
I was located at top flights, quite a few stairs would be unsuitable if anyone had mobility issues, but overall a good place to stay
The Mermaid Hotel has been great - it is definitely no 5 star, and probs not for everyone. Very Faulty Towers like ...
It's above a shop - no lift - skinny terraced stairs - takes a while for the hot water to kick in - the floors creak - the ceiling creaks from the floors upstairs ... But ...
The man in reception is really pleasant - the room was cleaned every day - it has WiFi - just off New Bond Street (the most expensive street in Lodon) one street behind Oxford Street situated between Bond & Oxford Circus Stations ... You could never go past the LOCATION - LOCATION - LOCATION ...
I would recommend the Mermaid to anyone who owns ear plugs - understand creaking ceilings can be an issue if you are trying to sleep - and I would not hesitate to stay here again.
Lovely hotel. So central to the key trip attractors. It was a great base. Would certainly come back to the mermaid suits again.
Good, warm shower, comfortable beds, and lovely warm room. Amazing value for money too. Would recommend this hotel anyway, and will be back.
Helen
Stayed 1 night in Feb 2025
6/10 Okay
Andy
19 Feb 2025
Cheap, good location, get what you pay for.
I stayed for one night and needed nothing more than somewhere to crash. This hotel at £64 in a central location provided that. It is located in a set of different buildings with the main entrance by the Pizza Restaurant. There are lots of steep stairs, six flights upto my small room. Anyone getting on in years or with mobility issues or even heavy luggage is going to struggle. The room was small and dimly lit. The bed functional. A closer inspection reveals the knocks, dirt etc which would benefit from a good tidy up. Sheets and towels all clean. In summary it's a low budget place in a good location. Don't expect more and you won't be too disappointed.
Andy
Stayed 1 night in Feb 2025
10/10 Excellent
Maria Cristina
18 Feb 2025
Maria Cristina
Stayed 1 night in Jan 2025
4/10 Poor
Storey
17 Feb 2025
Fire alarm going off all night not much sleep got
Storey
Stayed 1 night in Feb 2025
10/10 Excellent
Elizabeth
15 Feb 2025
Elizabeth
Stayed 1 night in Feb 2025
10/10 Excellent
Verified traveller
Travelled with family
6 Feb 2025
Liked: Room comfort
We had an overnight stay in a triple room, which was very spacious and very clean. Being a February break it was lovely to have a well heated room and comfy beds.
It’s not a luxury hotel by any standard but it’s in a great location and the restaurant was superb (amazing pizzas)!
Verified traveller
Stayed 1 night in Feb 2025
8/10 Good
gavin
10 Jan 2025
gavin
Stayed 2 nights in Jan 2025
8/10 Good
Paulette
Travelled with group
6 Jan 2025
Liked: Cleanliness
Location is great only minutes away from Oxford Street
Room was tiny for 2 people. The bathroom was small and was hard to get out of shower. The bed was hard and very uncomfortable.We had very noisy neighbours and you could hear creaking upstairs till about 3am! Wouldnt stay here again i would give this hotel 2 stars