Hotel with a 24-hour front desk, a short walk to Kensington Gardens
This smoke-free hotel features concierge services, a 24-hour front desk and tour/ticket assistance. Additionally, a garden, a TV in a common area and a front desk safe are on-site.
Pembridge Palace Hotel offers 120 accommodations with minibars and complimentary bottles of water. Satellite televisions are provided. This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Pembridge Palace Hotel. During your stay, you're just a quick walk from Kensington Gardens. Enjoy features like breakfast (surcharge) and concierge services.
Free Wi-Fi (speed: 25+ Mbps)
Buffet breakfast served daily for a fee
Amenities include a front desk safe, multilingual staff and a lift
Guests have great things to say about the helpful staff and the breakfast
Within a 15-minute walk of Kensington Gardens and Kensington Palace
As a guest of Pembridge Palace Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Pembridge Palace Hotel also features a garden, concierge services, and a front desk safe. The front desk is open around the clock.
This 3-star London hotel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Parking and transport
No on-site parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: GBP 14 for adults and GBP 14 for children
Things to do
TV in common areas
Conveniences
24-hour front desk
Safe at front desk
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Garden
Outdoor furniture
Accessibility
Lift
More
1 building
6 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Private bathroom
Towels provided
Entertainment
TV with satellite channels
Food and drink
Electric kettle
Free bottled water
Minibar
Tea bags/instant coffee
More
Heating
Iron/ironing board on request
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: GBP 200 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately GBP 14 for adults and from GBP 14 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Pembridge
Pembridge Hotel
Pembridge Palace
Pembridge Palace Hotel
Pembridge Palace Hotel London
Pembridge Palace London
Pembridge Palace Hotel London, England
Hotel Pembridge Palace
Pembridge Palace Hotel Hotel
Pembridge Palace Hotel London
Pembridge Palace Hotel Hotel London
Pembridge Palace Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Every one of the staff were excellent! Kind, helpful, friendly. The place was immaculate, super clean. The room was a bit small but we knew this when we booked it at at a fairly reasonable price. The hotel is in the Queensway section, a few blocks from Kensington Gardens, so we used the Bayswater station of the Circle line underground every day. Very easy to use with a simple tap of our credit card. We loved the Pembridge!
The rooms are very small. Really small. The beds were comfy, housekeeping was fantastic. Great location we walked most places. Close to tube station (2 blocks) It is really good value I would stay here again.
Steve
Stayed 7 nights in May 2025
6/10 Okay
Paul
Business traveller
19 May 2025
Liked: Cleanliness, staff & service
Perfectly acceptable for a single nights stay for me. My room had a single bed which for one night by myself was fine. Generally it’s a very dated old hotel. Slight musty smell from the bathroom but most people probably wouldn’t notice. Would consider staying here again if I’m in the area late night and need a bed again
Staff was very friendly but the rooms were tiny, the walls thin, and the bathroom also very small. It was a struggle with two people in the room and our luggage but it was a decent bed and a decent location.
Jennifer
Stayed 1 night in May 2025
4/10 Poor
Darren
Business traveller
2 May 2025
Liked: Cleanliness, room comfort
No city view
Book a deluxe double room with city view
First room 1st floor 105 the view was looking at a tree
Second room 315 my view was the house across the road
Advertising city view a bit misleading
Darren
Stayed 3 nights in Apr 2025
10/10 Excellent
Paul
30 Apr 2025
Paul
Stayed 3 nights in Apr 2025
6/10 Okay
Paulo Valerio
Travelled with family
19 Apr 2025
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is clean,staffing very friendly, but if you are looking for comfortable place THIS IS NOT FOR YOU!!
The room is very small, doesn’t have a desk for working.
The lobby area is cozzy but if you need a workspace they don’t have one!!!
So unfortunately this hotel is not for me, my husband and I are business owners and we need to work on computers.
No desk in room, no workspace in the lobby and rooms is very small!!!
Great place we will be back. The cleanliness and comfort of the hotel was next to none. The best place we have stayed in a good while. The staff were very nice and friendly. The building had character to it and was very close to Hyde Pk and tube station. We enjoyed our stay very much. Thank you.
My trip was a social trip meeting up with friends. The staff at check in were friendly and efficient. The room was clean and comfortable although the bed base was a little worn around the edges. Breakfast was good and plenty of choice from cooked, pastries, and cereal.
The Reception staff were extremely helpful and friendly..polite… went the extra mile for guests …one of the best hospitality I have experienced at hotels .. I will go back there again …
This is a very nice, quiet little hotel in a great location just north of Kensington gardens and near two tube stations (Queensway and Bayswater). Great service and breakfast too. Every type of restaurant you could ever want is within a ten minute walk (ethnic, American, fast food, etc). Also, a grocery store, pharmacy and several quick shops. I’ve stayed here multiple times and highly recommend it.
John
Stayed 6 nights in Feb 2025
8/10 Good
jessenia
Travelled with family
23 Feb 2025
Liked: Cleanliness, staff & service
Room for 3 was smaller than expected. Location excellent. Great restaurants, shops in walking distance