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Pullman London St Pancras

4.0 star property

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Photo gallery for Pullman London St Pancras

Breakfast, lunch, dinner served; Modern European cuisine
Fitness facility
Meeting facility
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
100-110 Euston Road, London, England, NW1 2AJ
  • Place, British Library
    ‪1 min walk‬
  • Place, Russell Square
    ‪9 min walk‬
  • Place, The British Museum
    ‪15 min walk‬
  • Airport, London (LCY-London City)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(105 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | In-room safe, desk, blackout curtains, iron/ironing board

Classic Room, 2 Single Beds

8.6 out of 10
Excellent
(31 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible | In-room safe, desk, blackout curtains, iron/ironing board

Classic Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Classic Room, 2 Single Beds, Accessible

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Pullman London St Pancras

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a 24-hour business centre are on-site. Change of towels is available on request
Pullman London St Pancras offers 312 accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

Pullman London St Pancras's great location gets high marks from our customers. During your stay, you're just a quick walk from University College London. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at Golden Arrow, a fine-dining restaurant that serves Modern European cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from The British Museum and a few minutes from Camden Markets
Pullman London St Pancras offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 17 meeting rooms. Event space at this hotel measures 9741 square feet (905 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Pullman London St Pancras.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Golden Arrow – This fine-dining restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: GBP 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Golden Arrow

Things to do

  • 24-hour gym
  • Sauna

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • 9,741 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (89 centimetre high)
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 26 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London St Pancras Pullman
Pullman Hotel London St Pancras
Pullman London St Pancras
Accor London St Pancras
Novotel Euston
Pullman London St Pancras Hotel
Novotel London St Pancras Hotel London
Pullman London St Pancras England
Pullman St Pancras Hotel
Pullman St Pancras
Novotel London Euston
Pullman London St Pancras Hotel
Pullman London St Pancras London
Pullman London St Pancras Hotel London

Pullman London St Pancras Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 661 out of 1002 reviews
Rating 8 - Good. 213 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Deborah, Alma

Liked: Cleanliness, amenities, property conditions & facilities
Good dinner. And breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah, Alma

Liked: Cleanliness, amenities, property conditions & facilities
Yes it you couldn’t turn the heat down
Stayed 1 night in Dec 2025

8/10 Good

Kiat

Travelled with group
Liked: Cleanliness, staff & service, amenities
I used to have more comfortable space in the room, considering I’ve been here 3-4 times and this time I stayed about 1 week.
Stayed 7 nights in Nov 2025

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room professional and friendly staff. Lovely food
Stayed 2 nights in Dec 2025

10/10 Excellent

SONIA

Stayed 2 nights in Nov 2025

10/10 Excellent

James

Great.
Stayed 1 night in Nov 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Very functional for business travel. Restaurant is high quality.
Stayed 4 nights in Dec 2025

8/10 Good

robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast and beds were comfortable
Stayed 1 night in Nov 2025

4/10 Poor

Alastair

Stayed 1 night in Dec 2025

10/10 Excellent

Cheri, Wasilla

Stayed 1 night in Oct 2025

10/10 Excellent

Justine

Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Nov 2025

10/10 Excellent

Gillian

Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed breakfast & evening food.
Stayed 1 night in Nov 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All ok
Stayed 1 night in Nov 2025

10/10 Excellent

YUK MUI

Liked: Cleanliness, staff & service
Receptionists are friendly and helpful. Very frankly, the location is wonderful specially if u travel by Eurostar. Room is a bit small but still ok. The only thing that I criticize is no refrigerator !
Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Lovely room. Very spacious bed was sufficiently king-sized. Staff is fantastic. Our receptionist to sign us in Was amazingly attentive
Stayed 1 night in Oct 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and great location
Stayed 1 night in Nov 2025

10/10 Excellent

Clive

Stayed 1 night in Nov 2025

2/10 Terrible

Shilpa

Stayed 7 nights in Nov 2025

6/10 Okay

Angus

Liked: Cleanliness, property conditions & facilities
The room is good and the location perfect. A few more healthy options at breakfast would perhaps be welcome. The biggest problems were the room temperature - the aircon settings were restricted so the room could not be cooled down - and the ridiculously thick, synthetic bedding. Such a shame as if those hadn’t been issues, it would have been a five star review.
Stayed 1 night in Nov 2025

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is great for St Pancras / Kings Cross and the staff were really friendly and helpful.
Stayed 1 night in Nov 2025

8/10 Good

Mary

Friendly staff
Stayed 1 night in Nov 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
The Pullman is in a former office block on the Euston Road. It's in a good location for connections to the three major train stations in the area. It's also close to the British Library and the British Museum. There are plenty of connections by Underground from Kings Cross/St Pancras station nearby.The rooms are clean and comfortable. My only complaint is about loud noise/music in the late afternoon/early evening from somewhere nearby outside the hotel. The hotel's claim to be puzzled by this wasn't really convincing as it seems like a regular occurence. I was there early in the week and I suspect that this would be a more serious problem at the weekend. I didn't eat or drink at the hotel but the whole reception/bar/dining room area looks a mess with some sort of jungle themed decor. There didn't seem to be anywhere to have a quiet drink or meal.
Stayed 3 nights in Nov 2025

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Nov 2025

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