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Pullman London St Pancras

4.0 star property

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Photo gallery for Pullman London St Pancras

Fitness facility
Exterior
Exterior
Meeting facility
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
100-110 Euston Road, London, England, NW1 2AJ
  • Place, British Library
    ‪1 min walk‬
  • Place, Russell Square
    ‪9 min walk‬
  • Place, The British Museum
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪73 min drive‬

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(114 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | In-room safe, desk, blackout curtains, iron/ironing board

Classic Room, 2 Single Beds

8.6 out of 10
Excellent
(32 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible | In-room safe, desk, blackout curtains, iron/ironing board

Classic Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Classic Room, 2 Single Beds, Accessible

  • City view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Pullman London St Pancras

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a 24-hour business centre are on-site. Change of towels is available on request
Pullman London St Pancras offers 312 accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

Pullman London St Pancras's great location gets high marks from our customers. During your stay, you're just a quick walk from University College London. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at Golden Arrow, a fine-dining restaurant that serves Modern European cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from The British Museum and a few minutes from Camden Markets
Pullman London St Pancras offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 17 meeting rooms. Event space at this hotel measures 9741 square feet (905 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Pullman London St Pancras.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Golden Arrow – This fine-dining restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: GBP 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Golden Arrow

Things to do

  • 24-hour gym
  • Sauna

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • 9,741 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (89 centimetre high)
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 26 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London St Pancras Pullman
Pullman Hotel London St Pancras
Pullman London St Pancras
Accor London St Pancras
Novotel Euston
Pullman London St Pancras Hotel
Novotel London St Pancras Hotel London
Pullman London St Pancras England
Pullman St Pancras Hotel
Pullman St Pancras
Novotel London Euston
Pullman London St Pancras Hotel
Pullman London St Pancras London
Pullman London St Pancras Hotel London

Pullman London St Pancras Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1009 reviews
Rating 8 - Good. 210 out of 1009 reviews
Rating 6 - Okay. 67 out of 1009 reviews
Rating 4 - Poor. 31 out of 1009 reviews
Rating 2 - Terrible. 24 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was clean and ready for us on arrival. The hotel staff was friendly and willing to assist me.
Stayed 4 nights in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Very nice and friendly staff.Lovely room
Stayed 1 night in Jan 2026

10/10 Excellent

Ewan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was superb. Very spacious for London. Bed extremely comfortable. Cot was ready in room for Baby. Shower is absolutely fantastic.
Stayed 1 night in Jan 2026

8/10 Good

Maaiysa

Business traveller
Liked: Cleanliness, staff & service
Lovely room but far too hot and the thermostat didn't give me a "cool" option, only heat. Hardly slept due to it. I arrived late at night and was knackered, otherwise I would have asked reception to sort
Stayed 1 night in Jan 2026

8/10 Good

Matthew, Leicester

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great team. Room wise - fine. Felt a little tired as did I.
Stayed 1 night in Jan 2026

10/10 Excellent

SONIA

Stayed 1 night in Jan 2026

10/10 Excellent

Frank

Stayed 1 night in Jan 2026

10/10 Excellent

Cassidy

Stayed 1 night in Jan 2026

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2026

10/10 Excellent

Julie

Stayed 1 night in Jan 2026

10/10 Excellent

Claire M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have breakfast
Stayed 1 night in Jan 2026

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pros: - spacious room - sauna - great bed - free waters (1 still, 1 sparkling) every day - easy access to both King's Cross/St Pancras and Euston station - Ali is amazing and deserves a raise. When we were leaving, our uber was very confused and kept trying to direct us to different places for pick-up. Ali took charge and helped us by speaking directly to the uber driver to identify where to meet and took our luggage each time we had to move to meet our driver. Cons: - check-out is at 12PM but our keycards did not work after 11AM. we had to go down to the front desk to get them working again - towels were not soft - there was a weird sulfuric smell every time we used the sink in the bathroom. - check-in clerk (very tall female) seemed very annoyed that we were bothering her and keeping her from flirting with the other front desk clerk and playing with cards to do her job. we were trying to fill out the health questionnaire to get access to the gym facilities. Overall, a great hotel with good/easy proximity to transportation. Would stay again!
Stayed 5 nights in Jan 2026

8/10 Good

Kirsty

Business traveller
Liked: Cleanliness, staff & service, amenities
great room and breakfast
Stayed 2 nights in Jan 2026

10/10 Excellent

Sophia

Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

10/10 Excellent

Himanshu, Boston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, helpful staff, clean and tidy, went above and beyond to make us feel special on our daughter’s birthday. Gorgeous view from higher floors from the lobby and rooms, breakfast spread is decent
Lobby view
Room view
Breakfast/Restaurant
Stayed 1 night in Jan 2026

10/10 Excellent

Lauren

Stayed 1 night in Jan 2026

8/10 Good

Amin, Toronto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the hotel was great, the room was large and clean and staff were friendly. My only feedback is regarding the washroom faucet and sink that was not working properly and it did not look clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessie

Stayed 1 night in Dec 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities
Fantastic hotel with an excellent atmosphere. Hotel staff were very friendly and welcoming. The room and communal areas were all very clean. Lovely bar and restaurant. Comfortable bed and good sized room.
Stayed 1 night in Dec 2025

8/10 Good

Takashi

Stayed 4 nights in Dec 2025

6/10 Okay

Gillian

Travelled with partner
Liked: Cleanliness
.
Stayed 2 nights in Dec 2025

6/10 Okay

Gary, Calverton

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very warm, unable to sleep. air conditioning not working even with temperature set to minimum, window only opened slightly. Staff not interested when reported on checkout. Otherwise clean with usual room amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Jared Wayne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a very convenient location right next to St. Pancras. The staff were all very helpful, and the facility is clean and quiet throughout.
Stayed 15 nights in Dec 2025

10/10 Excellent

Arran

Stayed 1 night in Dec 2025

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