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Roseate House London

5-star property
3 Westbourne Terrace, London, England 09 725 22 184
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4.2 out of 5
Very good!
See all 10 ebookers Reviews

"We arrived in London by train from York at 8:00 am - went to the Royal Park in the hope of being able to leave our luggage until check in time at 2:00 ... " More

By Yorkie Shep on Tue 01 Mar 2016

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Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€219* Per night/room 14 Jun - 15 Jun

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed (Petite Double)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed (Roseate)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Roseate)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Roseate House London's great location gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the beds
  • Within a 10-minute walk of St Mary's Hospital and Paddington Central
  • Pets welcome free of charge

Roseate House London ratings based on 10 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Roseate House London

Everyone (5) Couples (3)
2 out of 5
Not five star! Location convenient for some but area is quite tired. I provided most feedback privately to hotel, as prompted - I did not receive a response. Front office experience needs work. Check-in took longer than expected. While at reception desk, a ladder was set nearly on top of me to change a light bulb. Another team member slammed the phone down…oh no. My reservation had an early check in / late check out / upgrade which was not noted. My room was unavailable so I waited c. an hour. My bag was taken from me when I arrived but not brought to room on check-in as assured - I waited but eventually had to ring reception. I requested a quiet room on booking. Bizarrely, I was put beside a public guest bathroom so I could hear people/taps/flushing/shower from there and guest room beside me. Overhead, floorboards creaked loudly as guests walked around their room. I appreciate it is an old building but Roseate needs to soundproof. The room itself was comfortable and spacious. However, scuff marks on the walls and water damage to bath surround need attention. When I arrived home at c 10.30pm, I noticed no one at the door or reception. I can only assume the man near the staircase was staff - not good enough as a solo traveller and my room on the ground floor. Finally, I was told on arrival my room was prepaid and, again, no further charges due on check-out. I discovered unauthorised charges to my card after - no correspondence or receipt at checkin/out. Unacceptable.

Posted by on 3 May 2022

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Comment from Hotel Management

4 May 2022 by Daniele Serio

Dear Alison, Thank you for your review in regards to your recent stay at Roseate House London! I am saddened to hear the disappointment you had in regards to tour staff and our services. I hope you do not judge solely for this inconvenience and you give us another chance to make this right for you. Please be informed that this has been reported to high management for a follow up and further training. In the meantime, if you have further comments please do let us know. Warm regards, Daniele Serio, Front Office Coordinator

4 out of 5

Posted by on 5 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by Louis

Dear Guest, Thank you so much for taking the time to leave us this amazing note! We are thrilled to know that we have reached your expectations and you had a wonderful stay at Roseate House London. Look forward to welcoming you back in the nearest future ! Warm regards,Louis Emmanuel Arfeux, Duty Manger

5 out of 5

Whirlwind 1 night stay to visit our daughter in London

We arrived in London by train from York at 8:00 am - went to the Royal Park in the hope of being able to leave our luggage until check in time at 2:00 pm. We were greeted on the hotel steps by Mathilde, provided with complimentary drinks and were delighted to be told our room was actually ready. Fantastic, that effectively gave us an extra half day and allowed us to unpack while we waited for our daughter to travel across London to meet us at the hotel. We used room service 3 times and it was wonderfully quick on each occasion. The following morning we checked out and were able to leave our luggage again whilst we went off around Hyde Park and Notting Hill for the day. The staff were just as attentive on our departure as at our arrival. It was our first experience of the hotel, and its location for the Parks and the city centre is perfect - close enough for quick easy access but far enough removed from the hoi polio to be peaceful.

Posted by on 1 Mar 2016

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5 out of 5
Preis-Leistungsverhältnis top! Sehr freundliches und zuvorkommendes Personal. Zimmer eher klein aber gut ausgestattet. Aber leider noch mit dickem Teppich (Hygiene?).

Posted by on 1 Apr 2023

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Comment from Hotel Management

1 Apr 2023 by Daniele Serio

Dear Sandra, Thank you for your charming review, I am pleased that you found your experience at Roseate House London amazing! I am delighted to hear you felt well cared by our great team, as I know they go above and beyond to please our guests. The team and I are extremely pleased to see that you loved everything about your stay and our facilities. We all look forward to welcoming you back at Roseate House London in the near future. Warm regards, Daniele Serio, Night Manager

5 out of 5
Friendly and Kindly Hotel Staff. Nice Hotel. Good Coffee Machine in the room.

Posted by on 25 Jan 2020

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Comment from Hotel Management

27 Jan 2020 by Demetra Michael

Dear Guest, Thank you so much for taking the time to leave us such an amazing feedback! We are thrilled to know that we have reached your expectations and you had a wonderful stay at Roseate House London. Look forward to welcoming you back in the nearest future ! Warm regards, Demetra Michael, Guest Experience Manage

5 out of 5
Sehr gute und praktische Lage, elegantes und richtig englisches Hotel mit Einrichtung "aus der Zeit", was man heute selten findet... Sehr guter Service

Posted by on 4 Mar 2019

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Comment from Hotel Management

4 Mar 2019 by Demetra Michael

Dear Guest, Thank you so much for taking the time to leave us this amazing note! We are thrilled to know that we have reached your expectations and you had a wonderful stay at Roseate House London. Look forward to welcoming you back in the nearest future ! Warm regards, Demetra Michael, Guest Experience Manager

4 out of 5
Tolle grosse Zimmer , sehr aufmerksames Personal , Top Lage. Gutes Frühstück. Leider etwas kleiner Frühstücksraum. Gerne wieder!

Posted by on 7 Jan 2019

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Comment from Hotel Management

8 Jan 2019 by Demetra Michael

Dear Guest, Thank you so much for taking the time to leave us this amazing note! We are thrilled to know that we have reached your expectations and you had a wonderful stay at Roseate House London. Look forward to welcoming you back in the nearest future ! Warm regards,Demetra Michael, Guest Experience Manager

4 out of 5

Royal stay

The Royal Park is a very nice hotel located in the beautiful Bayswater area. It is just a couple of steps from Paddington station (3 min walk) which makes it a perfect hub for city expeditions. The friendly reception staff was welcoming and helpful. But I prefer not to be asked what I've did or what I plan to do every time when leaving or returning to the hotel. Unfortunately, they did not offer an upgrade as ebookers VIP hotels usually do... However, the room was nice and clean but rather small (standard room). And the hotel is badly soundproofed. All steps and words from above and next door were audible. The view of the mews was amazing from the second floor. And there was no noise from the outside which was a treat. All in all, the hotel is a great choice and in my case very good value for money. Amazing location and daily delicious homemade cookie refill, kettle and coffee machine included.

Posted by , from Zürich on 14 May 2017

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4 out of 5

Gemütliches 4-Stern-Hotel in sehr guter Lage

Pros: Gute Lage, gutes Preisleistungsverhältnis
Cons: Nichts
Gemütliches, kleineres 4-Stern Hotel in sehr guter Lage. Ausgezeichnetes Continental Breakfast Sehr freundliches Hotelpersonal Zimmer war gut ausgestattet und sehr sauber U-Bahnstationen in unmittelbarer Nähe (5 Min.)

Posted by , from Basel on 17 Oct 2016

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4 out of 5

Tolles Hotel an guter Lage

Können wir nur empfehlen, Personal, Ausstattung, Charme und Lage sind top. Wir hatten 307 und eine ruhige Hoflage. Und hat der Blick in den Hof mit den kleinen alten Reihenhäusern sehr gefallen. Das Frühstücksbüffet ist zwar klein, dafür von ausgezeichneter Qualität. Frühstück reservieren das im kleinen Salon nicht alle Gäste auf einmal Platz finden!

Posted by on 15 Dec 2015

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About the Roseate House London

Location 3 Westbourne Terrace, London, England W2 3UL

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Roseate House London. For a fee, parking is available. This 5-star London hotel is smoke free.

  • 47 guestrooms or units
  • 5 levels
  • Built in 1842
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: London Paddington Station (0.3 km / 0.2 mi)
  • Metro station: Lancaster Gate Underground Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Roseate House London offers 47 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:30 AM.

Restaurant – This restaurant serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 35.0 per night.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, Barclaycard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 25.00 for adults and from GBP 25.00 for children
  • Self-parking fee: GBP 50.00 per day (in/out privileges)
  • Late check-out fee: GBP 50.00 (subject to availability)
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Park Hotel London
  • Royal Park London
  • Royal Park Hotel
  • The Royal Park Hotel London, England
  • Roseate House London Hotel
  • Roseate House London Hotel
  • Roseate House London London
  • Roseate House London Hotel London

You should know

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.